Correction of the judgment

Recently I installed Win XP on the old computer.  OS requires downloading Shut-down that allowed BONES to stop correctly.  Does anyone know how to get the download, or where I can locate it for installation on my computer?

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I'm afraid I don't know what 'Download shut-down' to which you refer. As far as I KNOW, there is no such a thing. Since you have just installed Windows, you did so be sure to install all the drivers for your hardware? If this isn't the case, it's your first step. See below to find out where to get the drivers. If you have already installed the drivers, check out the rest of the post for troubleshooting the stop.

Never get the drivers from Windows Update. Bring:

1. site of the device mftr. ; OR
2. site of the card mother mftr. If the material is on board; OR
3. website of the OEM manufacturer for your specific machine if you have a PC OEM (HP, Dell, Sony, etc.).

Read the installation instructions on the Web site where you get the drivers.

To find out what hardware is in your computer:

1. read all documentation that you got when you purchased the computer.
2. If the computer is OEM, access the site Web of the OEM for your specific model machine and look at the specs (you'll be there to get the drivers anyway)
3. download, install and run a program of inventory of the free system like Belarc Advisor or System Information for Windows.

http://www.belarc.com/free_download.html - Belarc Advisor
http://www.gtopala.com/ - System Information for Windows

Shutdown problems are usually caused by a program or process that won't come out gracefully. The program or process may be against malware, or may be legitimate (for example a pervasive like Norton or McAfee antivirus). If you use Norton or McAfee product, uninstall it and replace it with a better program like NOD32, Kasperksy or Avast (free). The Windows Firewall is enough for most people. Shutdown problems can also be caused by old/badly written drivers so make sure that all drivers are updated, especially on Windows Vista and Windows 7.

A.the first step should always ensure that your computer is free of viruses/malware.

http://www.elephantboycomputers.com/page2.html#Removing_Malware

B. If the computer is free of viruses/malware, the drivers are current, and no program Norton or McAfee is installed, then do boot minimum troubleshooting to see what program/process is the culprit:

How to perform a clean boot in Vista and XP - http://support.microsoft.com/kb/331796
How to perform a clean boot in Windows Vista or Windows 7 - http://support.microsoft.com/kb/929135

C. Si you need more information, here's a troubleshooting utility excellent stop - http://www.aumha.org/win5/a/shtdwnxp.htm

Standard caveat: If the problem is too difficult - and there is absolutely no shame in admitting it isn't your cup of tea - take the machine to a computer repair shop. This will not be your type of BigComputerStore/GeekSquad space of the place. Get recommendations from family, friends and colleagues.

MS - MVP - Elephant Boy computers - don't panic!

Tags: Windows

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