Corrupted recovery disk & battery bad health

Similar Questions

• Satellite Pro M70 - where to get a recovery disk?

  I have a very old Toshiba Satellite Pro M70 and I got the blue screen of death, I was not able to find my spare drive.

  I used another drive of another brand of computer and my laptop runs, but I have problems with the Wi - Fi and audio and photo card reader
  Any ideas how I can get hold of a good drive, Toshiba cant help rescue me because the computer is old.

  Thank you very much

  Peter

  Hey Buddy,

  I think you need to install the proper drivers because the other recovery disk contains bad drivers. Simply visit the Web from Toshiba:
  http://EU.computers.Toshiba-Europe.com > support & downloads > download drivers

  Also Toshiba you can t get a recovery disk. You will need to contact an authorized service provider.

• Aspire 6920g recovery disk management

  SOS! SOS! SOS! Inadvertently, I formatted my hard drive, including the hidden in the drives C: and D: without having to backup partition and my corrupted recovery disks. As such can't restore my system to factory settings which means including all the planned factory software. The drivers downloaded from the site Web presented me with an uncertainty of appropriate types especially the bios. I bought the laptop in May 2008. Someone out there which cud be kind enough to provide me with the recovery discs model wud be appreciated.

  Reallly am desperate. Thank you and sorry to bother.

  PS,

  Please do not plant bombs nuke or virus in your kind assistance.

  You can order online recovery discs to http://store.acer.com and click on eRecovery. If the system says there is no disk recovery available for your model, this means that Acer is no longer able to provide the requested support. If this is the case, you must install a licensed version of Windows and download all the necessary drivers on the Acer site.

• HP Pavilion dv6-6135dx: bad recovery disks sent

  If three computers laptops hp of my family died in the same week (tbf time my parents had the virus and I have neglected my failing ram). I took them all better buy geek team because I didn't have the time to fix and my parents are under warenty.

  All I wanted to do to mine was a complete system restore and wiping, already backed up all my data but my recovery partition has been altered and I don't have a recovery disk, a mistake I'll be sure to never do it again.

  After that the best buy had it for a few days, that they informed me that I had to buy the hp recovery discs. I paid extra money for 2 days shipping, obtained records, took the best purchase and waited several days to be told that the discs are bad and I had to ask hp for replacements for the disks, I had no more than a week ago. So today I spent over an hour on the phone by train and failure to have a person to understand and give me a solution to what I thought was a fairly simple problem (everyone I spoke with was nice, but we had a problem with his microphone and I could hardly understand them).

  Don't know what should be the next step, but I have been without my computer alone for weeks at this point and I seriously need to work.

  HI @Mag11 ,

  I brought your question to the attention of a team within HP. They are likely to ask for information from you to get your information or product serial number. Please search for a private message from a contact HP identified. Also, remember not to publicly display (numbers series and information).

  If you are unfamiliar with the operation of the function of the Forum, private messages you can learn about this here.

  Kind regards
  George

• Once I reset my battery CMOS from one day to the next. I tried to install my recovery disk this morning and can't get it done

  Once I reset my battery CMOS from one day to the next.  I tried to install my recovery disk this morning and can't get it done.  I kept receiving an error of 100.
  Don't know what to do.
  Are there out there can HELP?

  Please, I beg you!

  Thank you

  Hello

  Would you please ask the same questions more then once in these Forums.

  What you're doing is confusing in these Forums, as nobody else knows what advice are envisaged for you in other responses.

  Other questions, it seems you have an HP computer.

  Here is the information of HP for Vista from recovery to factory settings:

  "Recover Windows Vista operating system using HP Recovery"

  http://h10025.www1.HP.com/ewfrf/wc/document?DocName=c00809678&LC=en&DLC=en&cc=us&product=18703

  Restore the PC to its original state with the recovery discs

  If the PC cannot access the Windows desktop, and the Recovery Manager cannot be started by selecting the f11 at startup key, you can use either the recovery disc custom that you created, or you can order a recovery CD to replace HP, to boot the PC and restore the hard drive to its original operating state.
  

  NOTE: perform the recovery process by using the custom recovery disk you created can take less than an hour, whilst using the replacement disks ordered directly from HP can take four to six hours and includes several reboots.
  If the HP Recovery Disk Manager can access the hard drive, it will attempt to repair the recovery partition. If successful, a prompt to continue execution of the recovery using the Recovery Disk Manager.
  Use the recovery discs to restore the PC by following the steps below.
  1. Insert the recovery disc into the optical disc drive and start the computer.
     If the computer is running, insert the reinstallation disc and immediately click on Start and select restart to force the computer to boot from the recovery disc.
  2. When prompted, Press any key to boot from the CD or DVD, press any key on the keyboard.
  3. Leave the recovery disk boot and load the files required, while the Microsoft loading screen appears. It may take several minutes to load the required files.
  4. When the HP Recovery Manager window appears, click Advanced options , System Recovery , and then click Next to open the Recovery Manager.
  5. etc.

  If you are having problems using the HP recovery process, you will need to contact HP, because this is Recovery process HP, not Microsoft.

  Details of HP:

  http://WWW8.HP.com/us/en/contact-HP/contact.html

  You can also try the Forums from the HP Support:

  http://h30434.www3.HP.com/

  See you soon.

• I have a HP Pavilion dv7 and my agreement now bad hard drive to the Geek squad. Do you know where I could buy the recovery disk?

  I have a HP Pavilion dv7 and my agreement now bad hard drive to the Geek squad. My problem is that I'm not able to find my recovery disc and HP has no more of them. Do you know where I could buy the recovery disk?

  The official win7 ISO images can be downloaded here;

  http://www.w7forums.com/official-Windows-7-SP1-ISO-image-downloads-t12325.html

  You download the version installed on your HP, burn a dvd using ISO, software, the burning at the slowest speed, on quality discs, then install it using the Win Key on the label on your PC.

  You will then need to install specific drivers of HP, not of the preinstalled HP software will be at your disposal

• Satellite U400 - failed to create the recovery disk - bad DVD player?

  Hi all

  I have a 13 inch Satellite U400.
  Due to problems with my Softkeys, lighting and hibernation status (any help on thos would also be useful) I want to create a recovery DVDs with the Toshiba Recovery Disk Creator.

  The thing is: it starts when I have a CD in the DVD drive, but as soon as I put a DVD in (what is needed), it gives me an errormessage that said something like 'another application is using this drive or no disc recording where found in the laptop. 0D00E4-F0-00000000 error code).

  My DVD player does not work properly, I can play movies and the drivers and the status is ok too.
  I noticed, that error code changes, but I don't know how to get the recovery disk creator will.

  What can I do? Change something in the registry?
  I don't know what happened on my laptop, I bought a few months ago - new. I guess that, reset everything would bring my softkeys, lighting and hibernation status back.

  So, if someone nows how to work at least one of the problems, please give me advice.

  Thanks in advance,

  wiglip

  Hello

  Did you create virtual CD/DVD drives with special software? If so, remove the software completely. In addition, if you have installed burning, programs, you should check if they will be started when Windows starts and if so, disable the beginning upward. So go to start > run > msconfig > start. Here, you can disable the start of burning software (for example Nero, CD Burner XP, etc.).

  And what DVD are you using for burning? I have good experiences with DVD - R Verbatim and TDK discs. These are high-quality discs and you should try it too!

  Last but not least, you need to remove the upper and lower registry filters. It is always advisable to the problems of the CD/DVD drive:
  (1) run Regedit (start-> Run-> Regedit)
  2) go to HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Contro l\Class {4D36E965-E325-11CE-BFC1-08002BE10318}
  (3) in the right pane, delete the "UpperFilters" key and delete the key "LowerFilters".
  (4) restart.

  Depending on your problem with the keys to enlightenment that you should try to reinstall the Toshiba value added Package. This determines the buttons of enlightenment, FN keys and other special functions on your laptop. I had a similar problem with my Qosmio F50 illumination buttons and I posted something on this subject in the Qosmio forum that you should try it too!
  http://forums.computers.Toshiba-Europe.com/forums/thread.jspa?MessageID=165724

  Good luck! :)

• Replaced the bad motherboard and cannot restore from recovery disks

  I replaced a card Pegatron M2N78 - mother in a Pavilion p6130y PC and I tried to restore to the recovery disks, but he says that the restore disks will not work on this system.  Really, I care is in accordance with the operating system (Vista), I don't want to pay for what I have already.  Research I've done shows that the old motherboard was known to be defective.  During the troubleshooting process, the recovery process was started, but then is broken when the card mother crapped out and didn't not recognize SATA devices.  When trying to start, he knew and then wouldn't recognize them, usually about 75/25% respectively.  Because of this, I can't just start it on the HARD drive and update the existing drivers and update the Vista license.  I have more money to buy only 7.

  How can I get the installed operating system or perform a full recovery on this system?

  Hello:

  The recovery disks only works on exact material they were made for.

  Because you have installed a different motherboard, at microsoft a new motherboard = a new PC.

  OEM licenses are licenses that computers come with HP (and any other manufacturer).

  This means that they are good only for that specific PC and cannot be transferred to another PC or motherboard.

  http://www.Microsoft.com/OEM/en/licensing/sblicensing/pages/licensing_faq.aspx#fBid=38vuxXQoPQY

  Q. a PC with an operating system of Windows OEM may have its motherboard updated and keep the same license? What happens if it was replaced because it was defective?

• Recovery disk corrupted

  Respeced Sir/Mam,

  I have model hpnotebook G42 and my recovery disk is unfortunately damaged. I'm in big trouble please heklp providing recovery cd disc as soon as possible.

  Thank you & best regards

  Kavita gupta

  You will have to order a series of HP or buy from an HP partner. Those of us at the forum provide no recovery discs.

• Product key bad for recovery disk.

  I replaced the hard drive of my laptop and lost my own recovery disk. I borrowed a drive off a friend to reinstall windows. I now get a message saying that I have a non-genuine version of windows. I was running Vista Home Basic Edition, but the recovery disc was home premium. I understand that it is part of the problem. The computer came with windows pre-installed on a hidden drive that is obviously not there more. The microsoft site does not accept the original product code written at the bottom of the machine. I don't mind losing additional orders of home premium because I do not use any of it. The shop I brought the machine of not is trading is no longer, so no support it. I'm not able to buy a new operating system right now, but need a PC to work.
  Any ideas?
  Yours hopefully,.
  Mike

  You must install the CORRECT Vista version to be able to activate it.

  You do not get the recovery media in the store where you bought it, but the manufacturer (unless it was a computer built Custom Shop!).
  You can also use a Microsoft Vista DVD(not Dell, HP, etc Recovery disks) to install your Vista Basic by using your product key correctly.

  Read the information below:

  How to get Vista recovery Media.

  There is no Vista free download legal available.

  Contact your computer manufacturer and ask them to send a recovery disk/s Vista set.

  Normally, they do this for a cost of $ small.

  ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

  Or borrow a good Microsoft Vista DVD (not Dell, HP, etc).

  A good Vista DVD contains all versions of Vista.
  The product key determines which version of Vista is installed.

  There are 2 disks of Vista: one for 32-bit operating system, and one for 64-bit operating system.

  If install a cleaning is required with a good DVD of Vista (not HP, Dell recovery disks):

  Go to your Bios/Setup, or the Boot Menu at startup and change the Boot order to make the DVD/CD drive 1st in the boot order, then reboot with the disk in the drive.

  At the startup/power on you should see at the bottom of the screen either F2 or DELETE, go to Setup/Bios or F12 for the Boot Menu

  http://support.Microsoft.com/default.aspx/KB/918884

  MS advice on the conduct of clean install.

  http://www.theeldergeekvista.com/vista_clean_installation.htm

  A tutorial on the use of a clean install

  http://www.winsupersite.com/showcase/winvista_install_03.asp

  Super Guide Windows Vista Installation

  After installation > go to the website of the manufacturer of your computer/notebook > drivers and downloads Section > key in your model number > get latest Vista drivers for it > download/install them.

  Save all data, because it will be lost during a clean installation.

  See you soon.

  Mick Murphy - Microsoft partner

• Windows 7 recovery disks are corrupt

  Let me start by saying, the advice of HP have no help and I take the blame at their feet.  Hard drive of my laptop HP G71 is eventually died.  When I bought the laptop, it came installed with Windows 7 Home premium 64-bit.  I followed the instructions during the installation and created a set of recovery disks.  I was only allowed to make ONE set.  I backed up my data religiously.  When the hard drive is dead, I bought a new used my recovery disks in the Recovery Manager about 30 times.  Each disc would go for about 20 minutes, and then I would ask for the next record.  In the end, remove screen said all the disks and reboot to the recovery to continue the restoration of the system.  After the restart, message "no boot device", then reinserted first recovery disc and it began all over again.  The people of HP forum said my a set of disks has been altered.  Now I ask people, how to get back my FULL windows 7?  I guess all computers with pre-installed software should come with the drives, but they are no longer.  Furthermore, I'll send this to my G71 using a repair/reinstall dvd that I bought on ebay.  Repair/reinstallation asked my microsoft product key that I got off the sticker on the bottom of my G71 and repair/reinstall it over.  It has worked very well, but it is a watered-down version of Home premium extremely rich, that I used to have, and more this morning for the first time, I received a message that says "the key to Windows 7 Home Premium is not valid for activation".  I want to just my old windows 7 back.

  Hi Kathy,

  There is a possibility that you correctly typed your Windows 7 activation key. We suggest you try to re - enter your product key to activate your new Windows 7.

  To activate your Windows 7 operating system, follow the steps below:

  1. Click the Start button, right click on computer, select Properties, and then click Activate Windows now.
  2. Select Activate Windows online now (internet connection is required and you may be prompted for an admin password confirm your choice.)
  3. Type your Windows 7 product key when you are prompted, select Next, and then follow the instructions.

  For more information about how to activate Windows 7, click here.

  If this does not resolve your problem, you can contact our Office of response for in-depth assistance.

  Let us know how it goes.

  Kind regards

  BIA of Hamilton

  You can use the mark as answer button, if this post responds to your request.

• HARD drive gone bad. How to replace the HARD drive and reinstall operating system without a recovery disk?

  I have a HP with Windows 7 Home Premium TouchSmart tm2.  The HARD drive is clicking and will not start.  Error: Device not found Boot.  I guess I have to replace the HARD drive, but how can I restore/reinstall operating system without a recovery disk?  Windows was preinstalled, and I have the product key.  Thank you.

  Hello:

  You can order a recovery disc defined by following the instructions on the link below.

  http://support.HP.com/us-en/document/c00810334

  or...

  You can download the 32-bit or 64-bit version of windows 7 Home Premium ISO on the link below and use your product key to activate the installation.

  http://www.mydigitallife.info/official-Windows-7-SP1-ISO-from-Digital-River/

  You need a program that will be able to burn ISO files so that the DVD is bootable DVD burning. Burn at the slowest possible speed for best results.

  Then install all the drivers you need for your PC support and driver page.

  Paul

• Installation of Satellite P200-144 recovery disk problem

  Model Satellite P200-144 PSPBGE

  Hi all

  Today I received a 2nd recovery disk mail via UPS directly at Arvato distribution GmbH

  Yet once there not in the exact same place as the 1st disk that I received but returned and they replaced.

  My original recovery disk was lost around the House 3 months back, which I am now myself kicking on.
  Reason for restoring factory default settings was that I wanted my pc to be clean like a cell phone factory default as it was full of registry errors.

  In any case on the problem, after that 67% of image recovery happens with the corrupted file, here is the installation proc.

  Try to rename all the letters of potential left to HDD0
  Try to rename all the letters of potential left on HDD1

  Microsoft DiskPart version 6.0.6000

  Copyright (C) 1997-2007 Microsoft Corporation.

  On computer: MINWINPC

  Disk 0 is now the selected disk

  DiskPart succeeded in erasing the disc

  DiskPart succeeded in creating the specified partition

  Partition 1 is now the selected partition

  DiskPart successfully assigned the letter of the drive on the mountpoint.

  100 percent complete

  DiskPart successfully formatted ther volume

  DiskPart succeeded in creating the specified partition

  Partition 2 is now the selected partition

  DiskPart successfully assigned the drive letter or mount point

  100 percent complete

  DiskPart successfully formatted ther volume

  DiskPart marked the current partition as active.

  Define RECO-info-guid = 4D2AE583-8FD5-4D7D-AE07-B098C1CBA1B5
  RECO-info-imagecount value = 2
  define the RECO-info-partnumber = 1
  RECO-info-numsplit value = 5
  RECO-info-bootindex value = 0

  L ' ImageX for Windows tool

  Copyright (C) Microsoft Corp. 1981-2005 all rights reserved.

  Progress: 67% 06:44 minutes

  [WARNING] C:\ProgramData\Symantec\Definitions\VirusDefs\BinH ub\virscan5.dat. [United Nations
  [compress files: (seq.90)-> file corrupted block at offset 012E3CF9]

  [RETRY] Restore C:\ProgramData\Symantec\Definitions\VirusDefs\BinH ub\virscan5.dat.

  [WARNING] C:\ProgramData\Symantec\Definitions\VirusDefs\BinH ub\virscan5.dat. [United Nations
  [compress files: (seq.90)-> file corrupted block at offset 012E3CF9]

  [RETRY] Restore C:\ProgramData\Symantec\Definitions\VirusDefs\BinH ub\virscan5.dat.

  [WARNING] C:\ProgramData\Symantec\Definitions\VirusDefs\BinH ub\virscan5.dat. [United Nations
  [compress files: (seq.90)-> file corrupted block at offset 012E3CF9]

  [RETRY] Restore C:\ProgramData\Symantec\Definitions\VirusDefs\BinH ub\virscan5.dat.

  [WARNING] C:\ProgramData\Symantec\Definitions\VirusDefs\BinH ub\virscan5.dat. [United Nations
  [compress files: (seq.90)-> file corrupted block at offset 012E3CF9]

  [RETRY] Restore C:\ProgramData\Symantec\Definitions\VirusDefs\BinH ub\virscan5.dat.

  [WARNING] C:\ProgramData\Symantec\Definitions\VirusDefs\BinH ub\virscan5.dat. [United Nations
  [compress files: (seq.90)-> file corrupted block at offset 012E3CF9]

  [RETRY] Restore C:\ProgramData\Symantec\Definitions\VirusDefs\BinH ub\virscan5.dat.

  [WARNING] C:\ProgramData\Symantec\Definitions\VirusDefs\BinH ub\virscan5.dat. [United Nations
  [compress files: (seq.90)-> file corrupted block at offset 012E3CF9]

  [ERROR: 1392] C:\ProgramData\Symantec\Definitions\VirusDefs\BinH ub\virscan5.dat.

  ResourceExtractToFileByStruct: (seq. 50)-> Uncompress or WimCopyFileEx failed

  [ERROR: 1392] C:\ProgramData\Symantec\Definitions\VirusDefs\BinH ub\virscan5.dat.

  Error image restoration.

  The file or directory is corrupted and unreadable.

  Error: ImageX could not apply E:\05021XSP.swm Index 2 Weird Vista in C:!

  Is there a reverse this problem?
  My thoughs is that the image is corrupt.

  The error that you declare, is a fault with the Vista disk image cannot be applied to the hard drive.

  Which you used 2 recovery discs of different product, which would indicate that there is not support for product recovery but a defective hard drive, possibly bad sectors on the hard disk.

  If the laptop is in it duration of warranty, then give Toshiba a call for the book on deposit for a repair of the equipment.

  0844 847 8944

• Satellite L500 - 19 X - cannot use the recovery disk

  Well I had this phone two days ago and he used once after installing fire fox and my mobile to wide band of the driver and going to start and find it of going to happen.

  I tried SafeMode (three) and repair and all I got was a screen black with the cursor upward where it should have been a language screen (I used the recovery disc supplied with the notebook) so anyway, after finding out that I wasn't going to be able to fix it, I tried to install , but of course, this does not work, or so I put my XP 64 bit OS on and has perfectly worked, then I updated (using my own upgrade windows 7) and that works fine no problem, so I tried again with the original windows 7 comes pre-installed on the hard drive on the laptop and everything went find until she starts the installation of the driver or updates (I not 100% sure on this but it or after the installation of face recognition.

  Then it stops it of self down and boots back up to automatically restart and asking me if I want to repair due to a bad start, so I did the repair boots back to the top and still says I need to fix and can't find anything wrong and carries on in this circle.

  Now, I was told it could be the registry or there is a problem of graphics, I get pretty tired of having to install/reinstall/format this laptop.

  So if there is anyone who knows of what is wrong or what to do or whether it should be returned to fix, which will be very useful.

  I thank everyone in advance.

  Happy new year :)

  Hello

  Well, I think that it of really difficult to say what is the reason. Maybe the recovery disk is noisy or the files corrupted it.

  At the moment, I can t imagine what it s a hardware problem because other windows drive work properly.

  In your case, I would try to install Windows 7 from a Microsoft disc and then see what happens. If it works properly and that you can install all drivers & tools you need to order a new drive Toshiba Recovery directly.

  Good bye

• Windows recovery system cannot read the recovery disk

  I have Vista laptop computer model pavilion POS, when I bought it, I made a creation of recovery disks, but now when I put it in my PC to see contains I see an error that Sandra insert your disc and system cannot fix it and I also used microsoft fixed it Center but cannot fix it.

  Hello

  Here are all the HP information on different methods to recover back to factory settings

  Three ways to recover the PC to original operating status

  You have a choice of three ways to run a recovery and restore your computer to its original state. The recovery process may take an hour upwards or more and is not complete until the prompt to connect to the computer. When the recovery is complete, don't forget to run the update of Microsoft Windows and the HP health check to install all the drivers updated and software.
  1. If the computer can boot to the Windows desktop, start the Recovery Manager.
  2. At startup, press f11 to start Recovery Manager.
  3. Restore the PC to its original state with the HP Recovery Manager of in Windows Vista
     If the PC can be started and opens on the Windows desktop, you can use the HP recovery disk to restore the PC to original factory State by following the steps below.
     1. Click Start and enter the recovery in the field of research. Select Recovery Manager in the list, when it becomes available. Allow the action to proceed, if you are prompted. The HP Recovery Manager opens.
        Alternatively, click Start , all programs , Recovery Manager , and then Recovery Manager . Allow the action to proceed, if you are prompted. The HP Recovery Manager opens.
     2. Click Advanced options , System Recovery , and then click Next . The PC will restart and reopen the Recovery Manager.
        Alternatively, if the advanced options is disabled, click Next , and then System Recovery . The PC will restart.
     3. When the PC restarts, select the System Recovery option and click Next .
     4. If you are prompted to use the Microsoft System Restore , click No and then click Next .
     5. When you are prompted, select back up your files first (recommended) , and then click Next . Follow the on-screen instructions.
     6. When you are prompted to recover without backing up your files , please STOP before you click Next .

        CAUTION:

        It's the last chance to change your mind recovery PC and delete all the files and programs. Once you click Next , the restore process cannot be stopped

     7. If you are convinced that you want to start the recovery process, click Next . The PC immediately starts formatting the disk hard drive and destroy all data.
     The recovery process may take up to several hours and will return the PC to its original state. All custom, settings drivers, software and upgrades or hardware updates are lost and must be reinstalled.
     Restore the PC to its original state with the HP Recovery Manager if Windows Vista is not accessible

     If the PC does not start under Windows, it may still be possible to use the HP recovery disk to restore the computer to its original state. The Recovery Manager can be started during the boot process by following the steps below.

     1. Press on the button / stop to start the PC and press the f11 key when the standard BIOS guests appear on the black screen.

        NOTE:

        By pressing the f11 key at startup on a computer with an image factory HP will start the system recovery process, even if the message is not displayed.

        • If the HP Recovery Manager can access the hard disk recovery partition, a prompt to back up user files before you start the recovery
     . Follow the instructions.
     • If the HP Recovery Manager cannot access the hard disk to resolve system errors, you need to use the recovery disk custom that you created to recover the hard disk to its original state.
     • If you have not created the custom recovery disk, or disks are damaged, you can order a replacement of HP recovery CD.

  4. When the Recovery Manager starts, follow the instructions of recovery step by step , shown above.
  Solve a common problem of recovery.
  If the original operating system is changed to a non - Vista OS, the Recovery Manager cannot be launched either office or by pressing f11 at startup. You can use the recovery disk to restore the computer to the original state of Vista. If you are using a non - Vista OS, you can use a third-party partition management program to recover hard disk space.
  Restore the PC to its original state with the recovery discs

  If the PC cannot access the Windows desktop, and the Recovery Manager cannot be started by selecting the f11 at startup key, you can use either the recovery disc custom that you created, or you can order a recovery CD to replace HP, to boot the PC and restore the hard drive to its original operating state.

  NOTE:

  Run the recovery process by using the custom recovery disk you created can take less than an hour, while you use replacement discs ordered directly from HP can take four to six hours and includes several reboots.

  If the HP Recovery Disk Manager can access the hard drive, it will attempt to repair the recovery partition. If successful, a prompt to continue execution of the recovery using the Recovery Disk Manager.

  Use the recovery discs to restore the PC by following the steps below.

  1. Insert the recovery disc into the optical disc drive and start the computer.
     If the computer is running, insert the reinstallation disc and immediately click on Start and select restart to force the computer to boot from the recovery disc.
  2. When prompted, Press any key to boot from the CD or DVD, press any key on the keyboard.
  3. Leave the recovery disk boot and load the files required, while the Microsoft loading screen appears. It may take several minutes to load the required files.
  4. When the HP Recovery Manager window appears, click Advanced options , System Recovery , and then click Next to open the Recovery Manager.
  5. Follow the on-screen instructions and perform the necessary actions.

     NOTE:

     Do not interrupt the recovery process even though the computer may restart, and the Windows desktop can display at different times.

  • When you are prompted, follow the on-screen instructions to backup user files.
  • After completing the backup, when you are prompted, reinsert the recovery disk, and then click Next to continue the recovery process.
    A status box is displayed to indicate the State of the recovery and the estimated remaining time.
  • If you have used several disks when you created the custom recovery discs, follow the prompts to remove the first disc and insert requested discs.
  5. When you are prompted to Insert additional driver disk , take one of the following actions:
     • If you purchased a replacement of HP recovery disk and it included an extra driver disc, insert the disc, and then click OK or Next . The recovery program checks the additional drive and installs the necessary files.
       After you install the additional files, a prompt to remove extra disc and insert the original recovery disk.

     • If you bought a replacement at HP recovery disc, and he didn't get an extra driver disk, click ignore or Cancel . The recovery program will ignore the request and install the following file on the recovery disk.

     • If you have created a personal recovery disc, press Next to continue.

  6. Continue following the onscreen instructions to complete the recovery process.

  NOTE:

  If you have not created a personal recovery disk or the recovery disk will fail or corrupt, see HP - order recovery discs for Windows 7, Vista or XP laptops for more information.