'Could not complete your request because of a program error' on Open

Hello

I spent over 2 hours on the phone with Tech Support trying to resolve the following error: could not complete your request because of a program error. This error occurs when I open Photoshop CC, try to open a file and try to open the performance parameters. I am under Photoshop CC, Mac OS X 10.8.4.

Here is the basic system information:

Model name: MacBook Pro

Model identifier: MacBookPro8, 2

Processor name: Intel Core i7

Processor speed: 2.2 GHz

Number of processors: 1

Total number of Cores: 4

(By heart) L2 Cache: 256 KB

L3 Cache: 6 MB

Memory: 8 GB

Boot ROM version: MBP81.0047.B27

Version of the SCM (System): 1.69f4

Any ideas?

Thank you!!!

Hi Chris,

Thanks for your reply. Almost by chance, I have corrected the problem. I noticed that my library foler was locked. How it got that way, I can never know. Anyway, comparing it to other computers have revealed that the library folder must not be locked. I've unlocked and voila! This works.

Thank you

Ahan

Tags: Photoshop

Similar Questions

  • Error message: "Could not complete your request because of a program error" when you save file

    I've upgraded to photoshop CC 2015.5 - update of my work in photoshop-tried java to save my files and the pop dialog box out

    Could not complete your request because of a program error

    system information:

    Adobe Photoshop Version: 2015.5.1 20160722.r.156 2016/07 / 22:23:00:00 CL 1083377 x 32
    Operating system: Windows 7 32 bit
    Version: 7 SP1
    System architecture: Intel CPU Family: 6, model: 12 Stepping: 3 with MMX, SSE whole, FP SSE, SSE2, SSE3, SSE4.1, SSE4.2, AVX, AVX2, HyperThreading
    Physical processor count: 4
    Number of logical processors: 8
    Processor speed: 3591 MHz
    Built-in memory: 3493 MB
    Free memory: 1325 MB
    Memory available to Photoshop: 1552 MB
    Memory used by Photoshop: 60%
    Layers of alias: ^ 0
    Range of modifier: disabled.
    Space design: disabled.
    Multi-frequency 3D printing: disabled.
    HighBeam: disabled.
    Tile image size: 128K
    Image cache level: 4
    Overview of fonts: medium
    TextComposer: Latin
    Display: 1
    Limits of the display: top = 0, left = 0, low = 1024, right = 1280
    OpenGL drawing: enabled.
    OpenGL allows old GPU: not detected.
    OpenGL drawing mode: Advanced
    OpenGL allows Normal Mode: true.
    OpenGL allows Advanced Mode: true.
    AIFCoreInitialized = 1
    AIFOGLInitialized = 1
    OGLContextCreated = 1
    NumGLGPUs = 1
    NumCLGPUs = 1
    glgpu [0]. GLVersion = "4.1".
    glgpu [0]. IsIntegratedGLGPU = 1
    glgpu [0]. GLMemoryMB = 1522
    glgpu [0]. GLName = "Intel(r) HD 4600 graphics card"
    glgpu [0]. GLVendor = "Intel."
    glgpu [0]. GLVendorID = 32902
    glgpu [0]. GLDriverVersion = "10.18.10.3740".
    glgpu [0]. GLRectTextureSize = 16384
    glgpu [0]. GLRenderer = "Intel(r) HD 4600 graphics card"
    glgpu [0]. GLRendererID = 1042
    glgpu [0]. HasGLNPOTSupport = 1
    glgpu [0]. GLDriver = "igdumdim32.dll, igd10iumd32.dll, igd10iumd32.dll.
    glgpu [0]. GLDriverDate = "20140704000000.000000 - 000.
    glgpu [0]. CanCompileProgramGLSL = 1
    glgpu [0]. GLFrameBufferOK = 1
    glgpu [0] .glGetString [GL_SHADING_LANGUAGE_VERSION] = ' 1.30 - Build 10.18.10.3740.
    glgpu [0] .glGetProgramivARB [GL_FRAGMENT_PROGRAM_ARB] [GL_MAX_PROGRAM_INSTRUCTIONS_ARB] [144-7] =
    glgpu [0] .glGetIntegerv [GL_MAX_TEXTURE_UNITS] = [8]
    glgpu [0] .glGetIntegerv [GL_MAX_COMBINED_TEXTURE_IMAGE_UNITS] = [192]
    glgpu [0] .glGetIntegerv [GL_MAX_VERTEX_TEXTURE_IMAGE_UNITS] = [32]
    glgpu [0] .glGetIntegerv [GL_MAX_TEXTURE_IMAGE_UNITS] = [32]
    glgpu [0] .glGetIntegerv [GL_MAX_DRAW_BUFFERS] = [8]
    glgpu [0] .glGetIntegerv [GL_MAX_VERTEX_UNIFORM_COMPONENTS] = [4096]
    glgpu [0] .glGetIntegerv [GL_MAX_FRAGMENT_UNIFORM_COMPONENTS] = [4096]
    glgpu [0] .glGetIntegerv [GL_MAX_VARYING_FLOATS] = [64]
    glgpu [0] .glGetIntegerv [GL_MAX_VERTEX_ATTRIBS] = [16]
    glgpu [0] .extension [AIF::OGL:GL_ARB_VERTEX_PROGRAM] = 1
    glgpu [0] .extension [AIF::OGL:GL_ARB_FRAGMENT_PROGRAM] = 1
    glgpu [0] .extension [AIF::OGL:GL_ARB_VERTEX_SHADER] = 1
    glgpu [0] .extension [AIF::OGL:GL_ARB_FRAGMENT_SHADER] = 1
    glgpu [0] .extension [AIF::OGL:GL_EXT_FRAMEBUFFER_OBJECT] = 1
    glgpu [0] .extension [AIF::OGL:GL_ARB_TEXTURE_RECTANGLE] = 1
    glgpu [0] .extension [AIF::OGL:GL_ARB_TEXTURE_FLOAT] = 1
    glgpu [0] .extension [AIF::OGL:GL_ARB_OCCLUSION_QUERY] = 1
    glgpu [0] .extension [AIF::OGL:GL_ARB_VERTEX_BUFFER_OBJECT] = 1
    glgpu [0] .extension [AIF::OGL:GL_ARB_SHADER_TEXTURE_LOD] = 0
    clgpu [0]. CLPlatformVersion = "1.2".
    clgpu [0]. CLDeviceVersion = "1.2".
    clgpu [0]. IsIntegratedCLGPU = 1
    clgpu [0]. CLMemoryMB = 1158
    clgpu [0]. CLName = "Intel(r) HD 4600 graphics card"
    clgpu [0]. CLVendor = "Intel(r) Corporation"
    clgpu [0]. CLVendorID = 32902
    clgpu [0]. CLDriverVersion = "10.18.10.3740".
    clgpu [0]. CUDASupported = 0
    clgpu [0]. CLBandwidth = 0
    clgpu [0]. CLCompute = 0
    Type of license: subscription
    Serial number: 94070866704386394913
    GUIDBucket:
    bucket: 49
    test: Butler
    The application folder: C:\Program Files\Adobe\Adobe Photoshop CC 2015.5 (32 bit).
    Temporary file path: d:\Users\JKT0038\AppData\Local\Temp\
    Zero Photoshop has async I/O active
    Scratch the volumes:
    100.0 G, 64.8 G free starter

    Required plugins folder: C:\Program Files\Adobe\Adobe Photoshop 2015.5 CC (32-bit) \Required\Plug-ins\
    Main Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop 2015.5 CC (32-bit) \Plug-ins\

    Installed components:
    A3DLIBS.dll A3DLIB 9.2.0.112 dynamic link library
    ACE.dll ACE 2016/05/07-01: 09: 29 79,573668 79.573668
    PatchMatch 2016/05/17:03:10:18 1.573920 AdbePM.dll 1.573920
    AdobeLinguistic.dll Adobe linguistic Library 10.0.0
    AdobeOwl.dll Adobe Owl 5.2.11
    AdobePDFL.dll PDFL 2016/04/13-01: 12: 44 79,182661 79.182661
    Adobe AdobePIP.dll 7.3.1.128.44549 product improvement program
    AdobeSVGAGM.dll AdobeSVGAGM 79.571757 79.571757
    AdobeXMP.dll Adobe XMP Core 2016/04/19-13: 13:40 79,159284 79.159284
    AdobeXMPFiles.dll Adobe XMP files 2016/04/19-13: 13:40 79,159284 79.159284
    AdobeXMPScript.dll Adobe XMP Script 2016/04/19-13: 13: 40 79,159284 79.159284
    adobe_caps.dll Adobe CAPS 10,0,0,5
    AGM.dll AGM 2016/05/07-01: 09: 29 79,573668 79.573668
    ahclient.dll AdobeHelp Dynamic Link Library 2.0.0.2
    AIDE.dll HELP-2016/02/29-16:28:21 79,571906 79.571906
    Amtlib.dll AMTLib 10.0.0.3BuildVersion: 10.0; Brand: Thursday, April 21, 2016 3:6:38) 1.000000
    ARE.dll ARE 2016/05/07-01: 09:29 79,573668 79.573668
    Axe8sharedexpat.dll AXE8SharedExpat 2015/03/13-23: 40:54 79,562390 79.562390
    AXEDOMCore.dll AXEDOMCore 2015/03/13-23: 40:54 79,562390 79.562390
    Bib.dll BIB 2016/05/07-01: 09: 29 79,573668 79.573668
    BIBUtils.dll BIBUtils 2016/05/07-01: 09: 29 79,573668 79.573668
    boost_date_time.dll photoshopdva 10.0.0
    boost_signals.dll photoshopdva 10.0.0
    boost_system.dll photoshopdva 10.0.0
    boost_threads.dll photoshopdva 10.0.0
    CG.dll NVIDIA Cg Runtime 3.0.00007
    cgGL.dll NVIDIA Cg Runtime 3.0.00007
    Adobe CIT.dll CIT 2.1.0.1 2.1.0.1
    CITThreading.dll Adobe CITThreading 2.1.0.1 2.1.0.1
    CoolType.dll CoolType 2016/05/07-01: 09: 29 79,573668 79.573668
    c:\windows\system32\dnssd.dll Hello 3,0,0,2
    dvaaudiodevice.dll photoshopdva 10.0.0
    dvacore.dll photoshopdva 10.0.0
    dvamarshal.dll photoshopdva 10.0.0
    dvamediatypes.dll photoshopdva 10.0.0
    dvametadata.dll photoshopdva 10.0.0
    dvametadataapi.dll photoshopdva 10.0.0
    dvametadataui.dll photoshopdva 10.0.0
    dvaplayer.dll photoshopdva 10.0.0
    dvatransport.dll photoshopdva 10.0.0
    dvaui.dll photoshopdva 10.0.0
    dvaunittesting.dll photoshopdva 10.0.0
    Dynamiclink.dll photoshopdva 10.0.0
    ExtendScript.dll ExtendScript 2016/01/26-16: 09: 33 80.1060872 80.1060872
    icucnv40.dll International Components for Unicode 2014 10/31-16: 52:45 Build gtlib_6.0.21339
    icudt40.dll International Components for Unicode 2014 10/31-16: 52:45 Build gtlib_6.0.21339
    icuuc40.dll International Components for Unicode 2014 10/31-16: 52:45 Build gtlib_6.0.21339
    igestep30.dll IGES 9.3.0.113 drive
    imslib.dll IMSLib DLL 10.0.0.1
    JP2KLib.dll JP2KLib 2016/02/19-14: 20: 46 79,261706 79.261706
    libifcoremd.dll Intel Visual Fortran compiler 10.0 (A patch)
    libiomp5md.dll Intel(r) OpenMP * Runtime Library 5.0
    libmmd.dll Intel(r) C Compiler, Intel C++ Compiler, Intel Fortran compiler 12.0
    LogSession.dll LogSession 7.3.1.128.44549
    mediacoreif.dll photoshopdva 10.0.0
    MPS.dll MPS 2016/02/24-01: 09: 44 79,571748 79.571748
    pdfsettings.dll Adobe PDFSettings 1.04
    Adobe Photoshop 2015.5 CC 17.0.1 Photoshop.dll
    Adobe Photoshop 2015.5 CC 17.0.1 plugin.dll
    PlugPlugExternalObject.dll CEP PlugPlugExternalObject Dll (32-bit) 7.0.0 Standard Adobe
    PlugPlugOwl.dll Adobe CSXS PlugPlugOwl Dll Standard (32-bit) 7.0.0.50
    PSArt.dll Adobe Photoshop 2015.5 CC 17.0.1
    PSViews.dll Adobe Photoshop 2015.5 CC 17.0.1
    SCCore.dll ScCore 2016/01/26-16: 09: 33 80.1060872 80.1060872
    SVGRE.dll SVGRE 79.571757 79.571757
    svml_dispmd.dll Intel (r) C Compiler, Intel C++ Compiler, Intel Fortran compiler 12.0
    TBB.dll Intel Threading Building Blocks for Windows 4, 4, 2016, 0120
    tbbmalloc.dll Intel Threading Building Blocks for Windows 4, 4, 2016, 0120
    TfFontMgr.dll FontMgr 9.3.0.113
    TfKernel.dll kernel 9.3.0.113
    Geom TFKGEOM.dll kernel 9.3.0.113
    Adobe TFUGEOM.dll, UGeom © 9.3.0.113
    updaternotifications.dll library Adobe Updater Notifications 10.0.0.1 (BuildVersion: 1.0;) Brand: BUILDDATETIME) 10.0.0.1
    VulcanControl.dll Vulcan Control Library 5.3.0.14 Application
    VulcanMessage5.dll Vulcan Message Library 5.3.0.13
    WRServices.dll WRServices Thursday 7 January 2016 04:50:10 build 0.21960 0,21960
    U3D writer 9.3.0.113 wu3d.dll

    Required plugins:

    3D Studio 17.0.1 (2015.5.1 20160722.r.156 2016/07 / 22:23:00:00 CL 1083377)-from the file "U3D.
    Accented edges 17.0.1 - from the file 'filters Gallery.
    Adaptive Wide Angle 17.0.1 - from the file "Adaptive Grand Angle"
    Angular Strokes 17.0.1 - from the file 'filters Gallery.
    Average 17.0.1 (2015.5.1 20160722.r.156 2016/07 / 22:23:00:00 CL 1083377)-from the file 'average '.
    Bas-relief 17.0.1 - from the file 'filters Gallery.
    BMP 17.0.1 - from the file "series MultiPlugin"
    Camera Raw 9.6.1 - from the file 'Camera Raw'
    Camera Raw Filter 9.6.1 - from the file 'Camera Raw'
    Chalk & & charcoal 17.0.1 - from the file 'filters Gallery.
    Charcoal 17.0.1 - from the file 'filters Gallery.
    Chrome 17.0.1 - from the file 'filters Gallery.
    17.0.1 Cineon (2015.5.1 20160722.r.156 2016/07 / 22:23:00:00 CL 1083377)-from the file "Cineon.
    17.0.1 clouds (2015.5.1 20160722.r.156 2016/07 / 22:23:00:00 CL 1083377)-from the file 'cloud '.
    COLLADA 17.0.1 (2015.5.1 20160722.r.156 2016/07 / 22:23:00:00 CL 1083377)-from the file "U3D.
    Color halftone 17.0.1 - from the file "series MultiPlugin"
    Color pencil 17.0.1 - from the file 'filters Gallery.
    CompuServe GIF 17.0.1 - from the file "series MultiPlugin"
    Conte pencil 17.0.1 - from the file 'filters Gallery.
    Craquelure 17.0.1 - from the file 'filters Gallery.
    Crop and straighten Photos 17.0.1 (2015.5.1 20160722.r.156 2016/07 / 22:23:00:00 CL 1083377)-from the file 'CropPhotosAuto '.
    Crop and straighten Photos filter 17.0.1 - from the file "series MultiPlugin".
    Crosshatch 17.0.1 - from the file 'filters Gallery.
    Crystallize 17.0.1 - from the 'MultiPlugin series' file
    Cutting 17.0.1 - from the file 'filters Gallery.
    Features dark 17.0.1 - from the file 'filters Gallery.
    Deinterlacing 17.0.1 - from the file "series MultiPlugin"
    DICOM 17.0.1 - from the file "Dicom".
    Difference clouds 17.0.1 (2015.5.1 20160722.r.156 2016/07 / 22:23:00:00 CL 1083377)-from the file 'cloud '.
    Diffuse Glow 17.0.1 - from the file 'filters Gallery.
    Move 17.0.1 - from the 'MultiPlugin series' file
    Dry brush 17.0.1 - from the file 'filters Gallery.
    Eazel Acquire 17.0.1 (2015.5.1 20160722.r.156 2016/07 / 22:23:00:00 CL 1083377)-from the file 'EazelAcquire '.
    17.0.1 entropy (2015.5.1 20160722.r.156 2016/07 / 22:23:00:00 CL 1083377)-from the 'statistics' file
    Export Tables to color search NO VERSION - from the file 'Export3DLUT '.
    Extrude 17.0.1 - from the 'MultiPlugin series' file
    Routine 17.0.1 FastCore (2015.5.1 20160722.r.156 2016/07 / 22:23:00:00 CL 1083377)-from the file "FastCore.
    Fiber 17.0.1 - from the 'MultiPlugin series' file
    Film Grain 17.0.1 - from the file 'filters Gallery.
    Filter the 17.0.1 - from the file «Filters Gallery» gallery
    Flash 3D 17.0.1 (2015.5.1 20160722.r.156 2016/07 / 22:23:00:00 CL 1083377)-from the file "U3D.
    Fresco 17.0.1 - from the file 'filters Gallery.
    Glass 17.0.1 - from the file 'filters Gallery.
    Scarlet contours 17.0.1 - from the file 'filters Gallery.
    Google Earth 4 17.0.1 (2015.5.1 20160722.r.156 2016/07 / 22:23:00:00 CL 1083377)-from the file "U3D.
    Grain 17.0.1 - from the file 'filters Gallery.
    Graphic pen 17.0.1 - from the file 'filters Gallery.
    Halftone Pattern 17.0.1 - from the file 'filters Gallery.
    HDRMergeUI 17.0.1 - from the file 'HDRMergeUI '.
    HSB/HSL 17.0.1 - from the file "series MultiPlugin"
    IFF Format 17.0.1 - from the file "series MultiPlugin"
    IGES 17.0.1 (2015.5.1 20160722.r.156 2016/07 / 22:23:00:00 CL 1083377)-from the file "U3D.
    Ink outlines 17.0.1 - from the file 'filters Gallery.
    JPEG 2000 17.0.1 - from the file "JPEG2000.
    Flattening coefficient 17.0.1 (2015.5.1 20160722.r.156 2016/07 / 22:23:00:00 CL 1083377)-from the 'statistics' file
    Lens Blur 17.0.1 - from the file "blur of the lens.
    17.0.1 Correction lens - from the file "Correction of the lens.
    Lens Flare 17.0.1 - from the file "series MultiPlugin"
    Fluidity 17.0.1 - from the file "fluidity".
    Matlab 17.0.1 operation (2015.5.1 20160722.r.156 2016/07 / 22:23:00:00 CL 1083377)-from the file "ChannelPort.
    maximum 17.0.1 (2015.5.1 20160722.r.156 2016/07 / 22:23:00:00 CL 1083377)-from the 'statistics' file
    Mean 17.0.1 (2015.5.1 20160722.r.156 2016/07 / 22:23:00:00 CL 1083377)-from the 'statistics' file
    Measure Core 17.0.1 (2015.5.1 20160722.r.156 2016/07 / 22:23:00:00 CL 1083377)-from the file 'MeasurementCore.8me '.
    Median 17.0.1 (2015.5.1 20160722.r.156 2016/07 / 22:23:00:00 CL 1083377)-from the 'statistics' file
    Mezzotint 17.0.1 - from the file "series MultiPlugin"
    Minimum 17.0.1 (2015.5.1 20160722.r.156 2016/07 / 22:23:00:00 CL 1083377)-from the 'statistics' file
    MMXCore routine 17.0.1 (2015.5.1 20160722.r.156 2016/07 / 22:23:00:00 CL 1083377)-from the file "MMXCore.
    Mosaic tiles 17.0.1 - from the file 'filters Gallery.
    Multiprocessor support 17.0.1 (2015.5.1 20160722.r.156 2016/07 / 22:23:00:00 CL 1083377)-from the file "multiprocessor Support.
    Neon 17.0.1 - from the file 'filters Gallery.
    Note article 17.0.1 - from the file 'filters Gallery.
    Color NTSC 17.0.1 (2015.5.1 20160722.r.156 2016/07 / 22:23:00:00 CL 1083377)-from the file "color NTSC.
    Ocean Ripple 17.0.1 - from the file 'filters Gallery.
    OpenEXR 17.0.1 - from the file "series MultiPlugin"
    Paint the Daubs 17.0.1 - from the file 'filters Gallery.
    17.0.1 palette knife - from the file 'filters Gallery.
    Patchwork 17.0.1 - from the file 'filters Gallery.
    Paths to Illustrator 17.0.1 - from the 'MultiPlugin series' file
    PCX 17.0.1 (2015.5.1 20160722.r.156 2016/07 / 22:23:00:00 CL 1083377)-from the file 'PCX.
    Photocopy 17.0.1 - from the file 'filters Gallery.
    3D Photoshop 17.0.1 engine (2015.5.1 20160722.r.156 2016/07 / 22:23:00:00 CL 1083377)-from the file 'Photoshop3DEngine '.
    Photoshop Touch 14.0 - from the file 'PSDX '.
    Photo filter package 17.0.1 (2015.5.1 20160722.r.156 2016/07 / 22:23:00:00 CL 1083377)-from the file "ChannelPort.
    Pinch 17.0.1 - from the 'MultiPlugin series' file
    Pixar 17.0.1 (2015.5.1 20160722.r.156 2016/07 / 22:23:00:00 CL 1083377)-from the file "Pixar".
    Plaster 17.0.1 - from the file 'filters Gallery.
    Plastic wrap 17.0.1 - from the file 'filters Gallery.
    PLY 17.0.1 (2015.5.1 20160722.r.156 2016/07 / 22:23:00:00 CL 1083377)-from the file "U3D.
    PNG 17.0.1 - from the file "series MultiPlugin"
    Pointillism 17.0.1 - from the file "series MultiPlugin"
    Polar coordinates 17.0.1 - from the 'MultiPlugin series' file
    Portable Bit Map 17.0.1 (2015.5.1 20160722.r.156 2016/07 / 22:23:00:00 CL 1083377)-from the file "PBM".
    Poster edges 17.0.1 - from the file 'filters Gallery.
    People's Republic of CHINA 17.0.1 (2015.5.1 20160722.r.156 2016/07 / 22:23:00:00 CL 1083377)-from the file "U3D.
    17.0.1 - from the file 'Series MultiPlugin' radial blur
    17.0.1 radiance (2015.5.1 20160722.r.156 2016/07 / 22:23:00:00 CL 1083377)-from the file 'Radiance '.
    17.0.1 range (2015.5.1 20160722.r.156 2016/07 / 22:23:00:00 CL 1083377)-from the 'statistics' file
    Grid search of colors made NO VERSION - from the file 'Export3DLUT '.
    Crosslinking 17.0.1 - from the file 'filters Gallery.
    Ripple 17.0.1 - from the file "series MultiPlugin"
    Rough Pastels 17.0.1 - from the file 'filters Gallery.
    Save for Web 17.0.1 - from the file 'save for Web '.
    ScriptingSupport 17.0.1 - from the file "ScriptingSupport."
    Shake Reduction 17.0.1 - from the file "Shake Reduction"
    Shear 17.0.1 - from the file "series MultiPlugin"
    17.0.1 asymmetry (2015.5.1 20160722.r.156 2016/07 / 22:23:00:00 CL 1083377)-from the 'statistics' file
    Smart Blur 17.0.1 - from the file "series MultiPlugin"
    Smudge Stick 17.0.1 - from the file 'filters Gallery.
    Solarization 17.0.1 (2015.5.1 20160722.r.156 2016/07 / 22:23:00:00 CL 1083377)-from the file "solarization".
    Splash 17.0.1 - from the file 'filters Gallery.
    Spherize 17.0.1 - from the file "series MultiPlugin"
    Sponge 17.0.1 - from the file 'filters Gallery.
    Strokes sprayed 17.0.1 - from the file 'filters Gallery.
    17.0.1 - from the file «Filters Gallery» stained glass
    Stamp 17.0.1 - from the file 'filters Gallery.
    SD 17.0.1 (2015.5.1 20160722.r.156 2016/07 / 22:23:00:00 CL 1083377)-from the 'statistics' file
    STL 17.0.1 (2015.5.1 20160722.r.156 2016/07 / 22:23:00:00 CL 1083377)-from the file "U3D.
    Sumi-e 17.0.1 - from the file 'filters Gallery.
    17.0.1 summation (2015.5.1 20160722.r.156 2016/07 / 22:23:00:00 CL 1083377)-from the 'statistics' file
    Targa 17.0.1 - from the file "series MultiPlugin"
    Texture veneer 17.0.1 - from the file 'filters Gallery.
    Tiles 17.0.1 - from the 'MultiPlugin series' file
    Torn edges 17.0.1 - from the file 'filters Gallery.
    Twirl 17.0.1 - from the 'MultiPlugin series' file
    U3D 17.0.1 (2015.5.1 20160722.r.156 2016/07 / 22:23:00:00 CL 1083377)-from the file "U3D.
    Draft 17.0.1 - from the file 'filters Gallery.
    Vanishing point 17.0.1 - from the file "VanishingPoint".
    Variance 17.0.1 (2015.5.1 20160722.r.156 2016/07 / 22:23:00:00 CL 1083377)-from the 'statistics' file
    Virtual Reality Modeling Language. VRML 17.0.1 (2015.5.1 20160722.r.156 2016/07 / 22:23:00:00 CL 1083377)-from the file "U3D.
    Water paper 17.0.1 - from the file 'filters Gallery.
    Watercolor 17.0.1 - from the file 'filters Gallery.
    Wave 17.0.1 - from the file "series MultiPlugin"
    Wavefront | OBJ 17.0.1 (2015.5.1 20160722.r.156 2016/07 / 22:23:00:00 CL 1083377)-from the file "U3D.
    WIA support 17.0.1 (2015.5.1 20160722.r.156 2016/07 / 22:23:00:00 CL 1083377)-from the file 'WIASupport '.
    Wind 17.0.1 - from the file "series MultiPlugin"
    Wireless Bitmap 17.0.1 (2015.5.1 20160722.r.156 2016/07 / 22:23:00:00 CL 1083377)-from the file 'WBMP '.
    Zig - zag 17.0.1 - from the file "series MultiPlugin"

    Plug-ins option and the third: NONE

    Duplicates and plug-ins disabled: NONE

    Plug-ins that could not load: NONE

    Extensions:

    com.adobe.InApp.Purchase 2.4.83 - in the file "C:\Program Files\Adobe\Adobe Photoshop 2015.5 CC (32 Bit)\Required\CEP\extensions\com.adobe.DesignLibraryPanel.html\purchase.html.
    Recent files 1.2.1 - from the file "C:\Program Files\Fichiers Files\Adobe\CEP\extensions\CCX_START_EXTENSION_1_2_1_001\index.html"
    Library 2.4.83 - from the file "C:\Program Files\Adobe\Adobe Photoshop 2015.5 CC (32 Bit)\Required\CEP\extensions\com.adobe.DesignLibraryPanel.html\index.html.
    Beginning 1.2.1 - from the file "C:\Program Files\Fichiers Files\Adobe\CEP\extensions\CCX_START_EXTENSION_1_2_1_001\index.html"
    Themes of colors Adobe 6.1.0 - from the file "C:\Program Files\Adobe\Adobe Photoshop 2015.5 CC (32 Bit)\Required\CEP\extensions\com.adobe.KulerPanel.html\index.html.
    Export as 3.0.6 - from the file "C:\Program Files\Adobe\Adobe Photoshop 2015.5 CC (32 Bit)\Required\CEP\extensions\com.adobe.photoshop.crema\PSPanel\dialog.html.
    Overview of unit 1.2.0 - from the file "C:\Program Files\Fichiers Files\Adobe\CEP\extensions\com.adobe.preview20155\PSPanel\panel.html"
    Export as 3.0.6 - from the file "C:\Program Files\Adobe\Adobe Photoshop 2015.5 CC (32 Bit)\Required\CEP\extensions\com.adobe.photoshop.crema\PSPanel\dialog.html.
    com.adobe.preview.Loader 1.2.0 - from the file "C:\Program Files\Fichiers Files\Adobe\CEP\extensions\com.adobe.preview20155\PSLoader\loader.html"

    Install TWAIN devices: NONE

    You can try to save to a folder on the root of the C:\ drive * for example and the PPP would not allowed to save somewhere.

    Any luck that you have turned on generator?  You can try turning it off?

    Trash presets Photoshop (Command-Option-shift at Photoshop startup)

  • At the opening of the NEF files I get this "could not complete your request because of a program error"

    Yesterday, I turned on the computer and wanted to work with files NEF (RAW) image. After that I clicked on the file, it should open Camera raw from Photoshop CS6 as ussually, but I had this strange WARNING "Could not complete your request because of a program error".

    It's strange, since the last time I worked with Photoshop, everything was fine. I have not installed anything new, nothing change... all of a sudden this came up to the top.

    I have enough space on my computer, all the latest drivers and the latest camera raw and regularly updated everything.

    The files are not corrupted since I also tried with the old files which, in the past, worked normal and also with a few new files. That's the problem with all the files. JPG works normal in Photoshop and I can even export RAW from LR to CS6 and open Photoshop. But not in camera raw, in the General window.

    No idea what should be wrong?

    I solved the problem, finally!

    Maybe this will help someone.

    In one of the latest entries of Camera Raw, I saved a preset of a few parameters (parameters of export in XML format). These parameters have been updated with the xml format in the subdirectory camera raw. And what makes something for CR faild to load after that.

    I deleted the file and now everything is OK.

  • Can someone please help with "Could not complete your request because of a program error."?

    Hello
    I just upgraded my macbook OS X EL Capitan 10.11.5 Version and since I did my Adobe is crazy.
    In my Photoshop CS5, I can only save files as a PNG or PSD file. When I try to save another file, I get a pop up that says:
    "Could not complete your request because of a program error."
    I contacted Adobe met with Rohit and he said that they are not formed din CS5 and I have to use Adobe's Forum.
    I tried everything that was suggested and nothing has worked.
    In the errorlog Photoshop there is only this:
    "2016:03:01 01:33:23: Volumes/workarea/PS_12_Mac_Daily_Retail/20100407.r.1103/photoshop/main/photoshop/xcode/..." "/sources/PDFUtilities.cpp: 4082: REQUEST failed"

    I don't know what all this means.


    I use Photoshop for work and need to get this working ASAP.

    I'm not sure

    Someone help me please.

    Thank you
    Danielle

    Hi Danielle,

    Have you tried to reinstall the program?

    Kind regards

    Assani

  • "Could not complete your request because of a program error" (save for Web)

    I have created a user interface that is animated in AE and make like quicktime as. MOV, so I wanted to make a gif, but when I try to save for web on PS there will be an error: "could not complete your request because of a program error."

    I checked the forum but deleting save for Web Prefs, does not.

    I use Adobe CC 2015 and windows. Sorry for my bad English, hope you can help me.

    Thank you.

    Try to restore Photoshop preferences.

    To re-create the Photoshop preferences files, start the application while pressing Ctrl + Alt + Shift (Windows) or command + Option + shift (Mac OS). Then, click Yes to the message, "Delete the Adobe Photoshop settings file?"

    Let us know the results.

    Kind regards

    Mohit

  • Open the file to see "Could not complete your request because of a program error"... I can open my file somehow?

    First, display the help here. I can't open a file... when I try to open it I get the message "could not complete your request because of a program error." I can open other files even if there be this one? All the tips to find out how possible difficulty this ic then one opened this file again?

    I tried to open the same file on my end, and it gives the same error.

    Looks like the file has been corrupted.

  • Photoshop CS4 image files open error: "could not complete your request because of a program error."

    In recent days, Photoshop CS4 began to send me of dialog boxes "Could not complete your request because of a program error" whenever I try to open a non - PSD file. I can open PSD files very well, but if I try to open a JPG, PNG or GIF file, it gives me this dialog box and it does not open the file.

    My system:

    • Mac OS 10.11.2
    • Photoshop CS4 11.0.2

    I tried the things:

    • Reinstallation of Photoshop
    • Remove my preferences folder (~/Library/Preferences/Adobe Photoshop CS4 settings /)
    • Deleting the file plist in Photoshop (~/Library/Preferences/com.adobe.Photoshop.plist)

    None of these things have worked so far. What else can I try to fix this? Thanks in advance.

    Please open the folder of the Application.

    Then open the Photoshop CS4 folder and right-click (Ctrl + click) on Photoshop CS4.app and select to display the contents of the package.

    Open the contents of the folder, and then MAC OS and then run Photoshop CS4.

    Once the application is open, please try opening the PSD files.

  • Get "Could not complete your request because of a program error" every time I try to open a png image

    Becomes "Could not complete your request because of a program error" whenever I try to open a png image is only some png files, but they have been made in Photoshop and have worked in the past. Could really use help

    Make the PNG problem file display properly in your Web Browset?

  • Photoshop CS6 says-"Could not complete your request because of a program error" on adding keyframes

    Greetings,

    I use Adobe Photoshop CS6 to edit a video. This is a file created in the past that contains small animations such as opacity and some transformations. The last time that I finished working with the file, everything was perfect and has worked flawlessly.

    I recently decided to open the file again to add an animated layer/chart. I added a text layer with a long string of numbers and a layer mask. The mask is not related to the text.

    When I animate the layer using 'turn' (the moving text, from one side to the other), a keyframe is created. The problem is that I can't scrub the timeline for a time before the last keyframe (including the first keyframe). When I try to do so, or when I simply click on the button to the beginning of the video, I get this error: "Could not complete your request because of a program error."

    I tried to remove a lot of the old layers to get rid of their animations, in which case it was a problem of resource memory or something and it doesn't work. I closed and restarted the PS, still without success.

    Please help me solve this problem. Thank you and have a nice day.

    I FIXED IT :)

    I placed the text layer in its own folder. I then applied the layer mask in the folder, not the layer.

    The text layer anime now, the error does not occur.

    This shows that, at least on my system, Photoshop would allow me to animate the text layer if the layer itself had a mask that was not related to her.

    If someone wants to venture guess as to why it happened, don't hesitate. I hope that the situation described above is not necessary a work-around, he must have worked as originally planned.

    Take care and have a nice day.

  • MAC Creative Cloud rendering video problem "could not complete your request because of a program error."

    Hi all

    Just updated the OS to a MacBook Pro in Yosemite.

    But now I can't make the video in Photoshop Creative cloud (cannot render in CS6 either)

    Instead, get the following message:

    "Could not complete your request because of a program error"

    Already tried to delete the Preferences file.

    Any ideas?

    Thanks in advance!

    -Tom

    Thanks for the reply Tanuj! I found the problem. When I updated the operating system, it disrupted the export path to the export folder that I made videos to.

    -Tom

  • Error message: "could not complete your request because of a program error."

    Whenever I try to select a color in photoshop, this error message appears:

    "Could not complete your request because of a program error"
    What should I do?

    Screen Shot 2015-09-14 at 4.58.28 PM.png

    (Ignore the ugly doodle)

    Hello

    Open PS

    Click on edit-> purge-> / Video all hides - do both

    Close and reopen PS and then do

    Let us know if it works.

    ~ Jitendra

  • How to solve "could not complete your request because of a program error' in 7.0.1 after OS upgraded to Windows 10?

    Use PS 7.0.1 and everything works correctly in Windows 8. Recently updated level to Windows 10 and now when I try to save PSD files in png or other formats to receive this error message "could not complete your request because of a program error."

    How to fix?

    Hello

    Open PS

    Click on edit-> purge-> / Video all hides - do both

    Close and reopen PS and then do

    Let us know if it works.

    ~ Jitendra

  • Drawn in Photoshop CS6 wil niet mijn foto meer openen "could not complete your request because of a program error", ik heb echter niets aan mijn veranderd programs...?

    Drawn in Photoshop CS6 wil niet mijn foto meer openen "could not complete your request because of a program error", ik heb echter niets aan mijn veranderd programs...?

    Hi Ghislaineke,

    • If you have your drive PS CS6 which insert into your computer and then use it to reinstall PS CS6
    • If you don't have a disc not download PS CS6 from the link below, then use the serial number to activate

    https://helpx.Adobe.com/x-productkb/policy-pricing/CS6-product-downloads.html

    Concerning

    Rohit

  • I have photoshop CS4 and I can not open RAW files. Error message: could not complete your request because of a program error.

    I have photoshop CS4 and I can not open RAW files. Error message: could not complete your request because of a program error.

    Hijimm

    Please make sure that you have the correct version of Camera raw installed and that you use a camera supported supported by Camera Raw devices check the raw version of camera you have help > on Photoshop(Photoshop>>About Photoshop on MAC)

    Check by using Updates.Select > updates (from bar of menus in Photoshop)

    Or manually install here Adobe - Photoshop: for Macintosh: Adobe Photoshop CS4 11.0.2 update - multiple languages

    Adobe - Photoshop: For Windows: Adobe Photoshop CS4 11.0.2 update - multiple languages

    You can check this thread for the other Possible solution

    Also move this thread of Discussion General bridge in Photoshop General Discussion

    Concerning

    ~ Assani

  • When I click on Define Custom Shape, I get an error message: "could not complete your request because of a program error."

    I use Photoshop CC 2014. When I click on Define Custom shape, there is an error box that says: "could not complete your request because of a program error."  How can I fix it or work around it? I have looked on the internet for answers, but could not find any solution to this. The custom shape tool is 99% of what I use!

    Well, now it works. It was a particular path that generated the message. Other forms custom records.

Maybe you are looking for