Could not load the Norton power Eraser

Installed Norton Security. Everything works well except a pop up window that says error 5013,3.

Following the instructions I downloaded Norton Power Eraser. When you are finished, the pop-up with the addon window said I need a newer version of Power Eraser and "click here".

No mater how many times I try, could not load the new version.

Don't know what I was doing wrong before, but when the pop-up window came this time it worked.

I'm glad that it worked, but I wish I knew why.

Tags: Firefox

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