Could not locate the installer of Windows on Vista Home Premium 32 bit.

I tried for days to download an important update to Corel Paint Shop Pro Photo ultimate x 2.  I get the message that it cannot find Windows Installer - 86.  Or that the download has been blocked by the DEP system.  How can I get around these issues?  Also, Windows Installer 4.5 is available for my version of Vista and it's a download automatic or optional?

Hello Vicki vs,

Thank you for using the Microsoft Windows Vista Forums.

Have you scanned your computer for malware?  I added a few steps to perform.  Please let us know status.  Thank you!

Please follow these links to scan your computer.

1. run it Microsoft Windows malicious software removal tool


2
this online scanner (in safe mode with network, if possible):
http://OneCare.live.com/site/en-us/Center/howsafe.htm

When running Windows Vista in Normal Mode or Mode without failure:

1. open a CMD window as an administrator (click Start, all programs, accessories, right-click on command prompt and choose Run as administrator)

2. run this command: sfc / scannow

3. look for the results returned by the SFC

Watch carefully the present SFC results in the command prompt window.  The three possibilities and their conclusions are

·          SFC found no problems: This means that versions of the correct system files are used by Windows Vista, SFC.exe can determine. If you're still having problems in Windows, it could be questions of registry (SFC checks the files, not the registry), software installed on Windows or equipment.

·          SFC and fixed problems: This means that the SFC may have solved your problem. Try to reproduce the problem again. If the problem persists, it may be that there is unrelated to system file issues. But the presence of these questions could indicate that corruption

·          Found but SFC could not solve problems: This means that there are more important issues with the Windows system files. It could be that you have corruption in the SFC store uses for recovery.

Engineer James Microsoft Support answers visit our Microsoft answers feedback Forum and let us know what you think.

Tags: Windows

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