could not save media on my I phone 6

can someone help me

I couldn't save any phone from facebook, capture screen, whatssapp, or safari.

not found in the camera

I did reset and remove all settings,

I went to Settings → Privacy → Photos and do enable


This photo thing is a major problem for me because I constantly screenshots to work to remember something

Thanks a lot for help

Hi KHOULANI,.

Welcome to the communities of Apple Support! I'm sorry to hear you are having this problem with your iPhone. I'm sure that we can help you, understand you what's going on, or at least get you pointed in the right direction, but we might need a little more information about the problems you describe. Any additional info you can provide can help us to help you:

1. what happens when you try to save a picture/photo of these applications? Do you have a any notification or error? If Yes, what is the exact text? What happened when you save a screenshot as shown here? You see the screenshot anywhere elsewhere in your Photos app?

2. the film work the other way? If you take a picture with your camera back or front, it appears correctly in the camera roll?

3. it seems that this issue just started recently. Is not about another change in the time you've noticed this problem (new application installed, an update of iOS, a configuration change, etc.)? And when you say that you "reset and remove all settings," what do you mean exactly? Have you tried to do a restore from a backup, or even restore to factory settings?

Thank you!

Tags: iPhone

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