Could not turn off my computer

My computer does not stop when I click on the close button. I have to physically push the off button, what can I do to fix this?

Original title: System Update updates microsoft windows

Hello

 
Thanks for posting the question. I will help you find a solution about the closure of the issue. Please answer these questions in order to limit the problem.
1. who is the antivirus installed on the computer program?
2 have you made any changes to the computer before the show?
I suggest you perform the steps described in the article:
Advanced Troubleshooting for shutdown problems in Windows XP
http://support.Microsoft.com/kb/308029
Note: After troubleshooting, be sure to set the computer to start as usual as shown here:
See the steps:
To configure Windows to use a Normal startup state
After you have used the boot is a way to solve your problem, you can follow these steps to configure Windows XP to start normally.

a. click Startand then click run.
b. type msconfigand click OK. The System Configuration utility dialog box appears.

c. click on the general tab, click Normal startup - load all services and device drivers and then click OK.

d. When you are prompted, click restart to restart the computer.
 

Note: BIOS change / semiconductor (CMOS) to complementary metal oxide settings can cause serious problems that may prevent your computer from starting properly. Microsoft cannot guarantee that problems resulting from the configuration of the BIOS/CMOS settings can be solved. Changes to settings are at your own risk.
Note: When running chkdsk on the drive hard if bad sectors are found on the disk hard when chkdsk attempts to repair this area if all available on which data can be lost.
 

See also:
Your computer stops responding when you try to shut down in Windows XP
http://support.Microsoft.com/kb/313290
Hope this information helps. Response with status so that we can better help you.

Tags: Windows

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