Could not turn off the computer error: program not responding

Original title: Power off the computer - Windows E

When I try to shut down my computer, I get a box that says that the program is not responding.  I can stop by pressing the "Exit Now" option until all blue bars shortly arrive in the window.  In the contrary case, it crashes and I have to start over.  My system is Windows XP and my notes show there have been references to the two programs on the error message - #678 and #F14.  It's a minor inconvenience, but I want to fix it.

THX,

RonVV

Hello

1. don't you make changes to the computer until the problem occurred?

I suggest you to try the steps below and check if it helps.

Method 1: Windows stops responding during Windows XP closed: http://support.microsoft.com/kb/307274

Method 2: Advanced Troubleshooting for shutdown problems in Windows XP: http://support.microsoft.com/kb/308029

Hope this information is useful.

Tags: Windows

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