Could you please do not install this program or remove it. I'm an old person, in poor health, living alone & I wouldn't use. I got the laptop I can get "NETFLIX". Thank you!
TITLE : DO NOT INSTALL THIS PROGRAM
Please note my question above. It should give you enough detail to solve my problem.
Hello
Tags: Windows
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I am logged in as administrator on the single computer. I try to install Net Nanny, which claims to be compatible Windows 7.The first time I tried to install it I got the error, simply, 'access denied '. After several attempts with the same error, I rebooted in Mode safe mode with network and then got the error that the Windows Installer Service is not accessible. After some research, I discovered that Windows Installer is not available in safe mode.So I booted in Normal mode. Logged as administrator. Tried to click with the right button on the installer downloaded for Net Nanny and ran as administrator, the connection of the administrator. Now I get the error, "You must be logged in as administrator to install this program." I am.I closed all firewalls, anti-virus software AND turn off the UAC. I checked the compatibility AND security for the download tab and it is configured to run as administrator and I tried to run in several modes of compatibility. I still don't "You must be logged in as administrator to install this program." No matter what I try, I still get this error.I used the command prompt, type msiexec.exe / unregister, and then msiexec/regserver. No new results. Still the same error.
I called Net Nanny press SEVERAL times and they will know that this is a Windows problem, because this is the first time that they already got this error. They had me to download another file on a mirror site. Not always the same error. People what I'm doing wrong? I was able to successfully install other software. Thanks for any help!
UPDATE * I am researching always this. This would be a TrustedInstaller security problem? If this is the case, is it possible to fix the TrustedInstaller or turn it off? The big question, is that I want to turn it off? My first thought is 'no '. However, this software is listed on the Microsoft site as being compatible with Windows 7. Therefore, an application that is 3rd party that is accepted by Microsoft. Wow, I'm confused. Don't know what to do here.
Hello carpetfresh,
A test, I temporarily disable user account control and then see if you can install Net Nanny. If so, we know that UAC is what is causing the problem with the installation.
1. access control panel user to the Start Menu-> Control Panel-> user accounts and of security for the family-> user account
2. click on the settings of the user account controll link.
3. move the slider to never notify
4. click OK for the changes to take effect
5 reset.
Once you have correctly installed the Net Nanny, then back to the control panel and reactivate the UAC.
Answer please come back and let us know.
Sincerely,
Marilyn
Microsoft Answers Support Engineer
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