Couldn't capture of the screen!

When I am trying to take a screenshot, I get a question like this:
«Couldn't capture screenshot»
Content can be protected or the memory may be full. »
My memory is not complete and I tried to Twitter, Instagram etc and I had the same problem. I tried cleaning all cached data.
(Sorry for my bad English)

If you start in safe mode, how is it?

https://talk.sonymobile.com/T5/FAQ/How-to-boot-your-phone-into-safe-mode/m-p/348008#U348008

Tags: Sony Phones

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