CouponPrinter.exe does not work. I can download and run the program, but does not, print already added the file name to the list of java exceptions

running windows xp, update java 7 51, norton antivirus says file is ok, please help

HI DJDOLLARROB,

Thanks for posting, as you might expect, there are troubleshooting you can undertake to check why the download does not work. It is highly possible that the source that you have downloaded from cannot be no longer works. Is there a site that you can check to see if it does not work for them either? Also where it is downloaded from?

Otherwise please see if scanitemswhendone is enabled: change what Firefox does when you click on or download a file

If download hangs at the last minute (just before reaching 100%), the cause may be an antivirus software that tries to parse the file and during this process the instance of Firefox crashes.

To resolve the issue, try disabling the analysis as follows:

  1. In the address bar, type Subject: config and press enter. The subject: config "this might void your warranty!" warning page may appear.
  2. Click on I'll be careful, I promise!, to continue on the subject: config page. A list of parameters must appear
  3. Filter the list by typing in the search bar at top. Enter scanWhenDone. Now you should find the "browser.download.scanWhenDone" preference.
  4. Double-click this preference to set the value to false.
  5. Then, try to download something and see if it still crashes.

Please reply and let us know if this helped you!

Tags: Firefox

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