CP1518ni: demo pages color ok/other not ok

When I print a demo page, everything looks glorious. But when I print anything else (Word documents), the Red comes out a very pale orange.  My black cartridge is 68% to 41% cyan, magenta to 30% and 60% yellow. I can do, or do I need a new printer?

Thank you in advance for any help you can offer.

Hi @aowen,

I'd be happy to help you with your printer Laserjet CP1514ni. I understand your page demo prints well, but when you print from the computer the colors do not appear as you expect. I suggest using the following document as it will guide you through the necessary troubleshooting steps: HP Color LaserJet CP1514n and CP1515n, CP1518ni printer - print quality problems.

This will help you determine if it's time for a new printer or not. Personally, I suspect that the problem may have something to do with the settings to print from the demo page prints fine.  good demo page is an indication that the material is not the root cause.

I hope this helps, good luck!

Tags: HP Printers

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