Crackling while playing music in the SPECTRUM of the HP 15-4000 Ultrabook

Crackling while playing music in the SPECTRUM of the HP 15-4000 Ultrabook. TouchSmart with beats audio win 8.1. 64 bit. The problem is gone, when to disconnect the adapter!  Update the audio driver is not the problem. any solution?

Hi vinnieee, sorry to hear that you are having sound problems with your computer.  I know that the problem you are experiencing is faced with a crackling noise but I'll give you a document that will trouble shoot sound problems.        http://support.HP.com/us-en/document/c03257712

I also saw that her you said when the power adapter is disconnected from the judgments of the question.  It could be a problem of land, and if that is the question, I would say that contact you HP Total care at 1-800-474-6836 for more in depth troubleshooting.  If it is outside your calling area, please click on the link to select HP in your area.        http://WWW8.HP.com/us/en/contact-HP/WW-contact-us.html

Thanks in advance

Tags: Notebooks

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    http://h30434.www3.HP.com/T5/notebook-PC-sound-and-audio-e-g-Windows-8/intermittent-buzzing-noise-HP-spectre-XT-TouchSmart-PC-15T/TD-p/2380717

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