Crash at startup of Firefox

When I run Firefox, it blocks immediately. Also, it crashes when I run Firefox in safe mode.

I did uninstall Firefox delete the folder program files, and then reinstall. When I did this Firefox worked, but it was very laggy and 10 minutes of me to use it, it crashed and now hangs again whenever I open it.

I've updated many of my plugins and I have updated my video drivers, but that has not helped.

Here are 5 crash IDs:
BP-5dd85e50-895e-49FB-ad42-8e07d2130707
BP-38aec1f6-f3d0-40EF-AF5C-760b82130708
BP-a93d57e1-5186-4B89-b98d-20a292130708
BP-aff2d94b-c4fc-46bb-BF92-5a3732130708
BP-b96835b7-21AC-4F60-bd47-ea60e2130708

Hello

Try disabling graphics hardware acceleration. As this feature has been added to Firefox, it has gradually improved, but there are still some problems.

You will have to perhaps restart Firefox for it to take effect, so save any work first (e.g. you compose mail, documents online that you are editing, etc.).

Then perform the following steps:

  • Click on the orange top left Firefox button, then select the 'Options' button, or, if there is no Firefox button at the top, go to tools > Options.
  • In the Firefox options window, click the Advanced tab, and then select 'General '.
  • You will find in the list of parameters, the checkbox use hardware acceleration when available . Clear this check box.
  • Now restart Firefox and see if the problems persist.

In addition, please check the updates for your graphics driver by following the steps in the following knowledge base articles:

This solve your problems? Please report to us!

Thank you.

Tags: Firefox

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