Crash blue screen with error 1gdpmd64.sys

I have a Pavilion dv7-6b78us laptop.  He started to crash to a blue screen with an error 1gdpmd64.sys.  I tried just reboot and it hangs just still a little later after use.  I searched the web and found a site that recommended upgrading the graphics drivers and chipset.  I did and it still broke to blue screen after a short use.

I decided to do a system restore then after performing a backup.  The restoration went well past (disk formatted and reinstalled to restore a minimum of software.)  I then reinstalled all the upgrades of Microsoft (with the exception of IE 11) and then installed Norton Security Suite.  I then installed Microsoft Office & Student 2007.

I fell for the same system error blue screen again.  Is it time to tight teeth and get a new hard drive?

Thank you.

Finally, I did a restore to the factory settings that formats the c: / partition and reinstall the PC to factory settings and original software.  I then reinstalling all other software.  So far so good.  I did most of the upgrade of Microsoft (there are more than 130 of them) and that is brought back up to 10.  However, I see there are updates more that need to be installed, so maybe I have have not yet hit bad.  I think I'll install the rest one at a time and see what happens.  Perhaps in this way I know that we're causing problems.

Have you tried upgrading your graphics and chipset drivers?

Tags: Notebooks

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