Crashes my Windows Photo Gallery
When I opened the Windows Photo Gallery it stops working. I don't know what to do about it. I looked for updated and I don't see any for this program. I really need help :)
This is the detail of error I have:
Signature of the problem:
Problem event name: APPCRASH
Application name: WindowsPhotoGallery.exe
Application version: 6.0.6000.16386
Application timestamp: 4549b56d
Fault Module name: MSVCR80.dll
Fault Module Version: 8.0.50727.4053
Timestamp of Module error: 4a594c79
Exception code: c0000005
Exception offset: 000173bd
The system version: 6.0.6002.2.2.0.768.3
Locale ID: 1033
Additional information 1: fd00
More information 2: ea6f5fe8924aaa756324d57f87834160
Additional information 3: fd00
Additional information 4: ea6f5fe8924aaa756324d57f87834160
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When I opened the Windows Photo Gallery it stops working. I don't know what to do about it. I looked for updated and I don't see any for this program. I really need help :)
This is the detail of error I have:
Signature of the problem:
Problem event name: APPCRASH
Application name: WindowsPhotoGallery.exe
Application version: 6.0.6000.16386
Application timestamp: 4549b56d
Fault Module name: MSVCR80.dll
Fault Module Version: 8.0.50727.4053
Timestamp of Module error: 4a594c79
Exception code: c0000005
Exception offset: 000173bd
The system version: 6.0.6002.2.2.0.768.3
Locale ID: 1033
Additional information 1: fd00
More information 2: ea6f5fe8924aaa756324d57f87834160
Additional information 3: fd00
Additional information 4: ea6f5fe8924aaa756324d57f87834160
====================================
Your photo library database may be corrupted.
Maybe the following article offers some ideas:
Stops Windows Live Photo Gallery (944221)
answer or does not start
http://support.Microsoft.com/kb/944221/en-us
For Windows Photo Gallery... just change the path:
XP
C:\Documents and Settings\ > user name<\Local>\Local>
Application Data\Microsoft\Windows Photo Gallery
Vista
%UserProfile%\AppData\Local\Microsoft\Windows photo Gallery
After Renaming Pictures.pd4 you will need to re-catalogue
your photos and some tags may be lost. If the name change
Pictures.PD4 does not solve the problem... you can delete
the new Pictures.pd4 file and change the name of the
origin to Pictures.pd4 and the catalog file should
be restored.
In later versions of Windows Live Photo Gallery...
the name of the file is Pictures.pd5.
Maybe Windows Live Photo Gallery is worth a try.
(FWIW... it's always a good idea to create a system)
Restore point before installing software or updates)
Download Windows Live Photo Gallery
http://explore.live.com/Windows-Live-Photo-Gallery
(There are other applications included in the download...
Uncheck the ones you don't want)
Volunteer - MS - MVP - Digital Media Experience J - Notice_This is not tech support_I'm volunteer - Solutions that work for me may not work for you - * proceed at your own risk *.
Tags: Windows
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Hello
You have a different user account that you can try the Windows Photo Gallery and see if you get the same error message? If you try with another account and don't get the message try going through the steps and see if it solves your problem.
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http://support.Microsoft.com/mats/windows_photo_and_slideshow_diag/en-us
Method 2:
I also suggest you to see link and check.
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http://support.Microsoft.com/kb/944221
See also:
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Have you tried to fix it with the "difficulty it Microsoft Solution"? This solution is automated and "solve the problems of Windows Photo Gallery, such as...". You can not see the photos, the program does not work or crashes. Here is a link:
http://support.Microsoft.com/mats/windows_photo_and_slideshow_diag/
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My Windows Photo Gallery crashes constantly... I can open it up and then after a few seconds a window opens telling me that "Windows Photo Gallery has stopped working". The same problem happened when you access my folder of photos but I changed the display of thumbnails for details and that helped.
This is the log that I get every time crashes in WPG.
Signature of the problem
Problem event name: APPCRASH
Application name: WindowsPhotoGallery.exe
Application version: 6.0.6000.16386
Application timestamp: 4549b56d
Fault Module name: StackHash_6420
Fault Module Version: 6.0.6002.18005
Timestamp of Module error: 49e03821
Exception code: c0000374
Exception offset: 000afaf8
The system version: 6.0.6002.2.2.0.768.3
Locale ID: 6153
Information additional 1:6420
More information 2: 2c32199fbe10bd37364b8a13d65538a7
3 more information: 08f3
Additional information 4: c186fd37dec2f3a5f660c44cc317e81eAdditional information about the problem
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T
Hi TKav,
1 when was the last time it was working fine?
2. did you of recent changes on the computer?
I suggest that you check to see if the problem persists in safe mode.
Note: Display in safe mode wouldn't be good display drivers are disabled.
Start your computer in safe mode
http://Windows.Microsoft.com/en-us/Windows-Vista/start-your-computer-in-safe-mode
Restart the computer to return to normal mode
I would also say that scan you SFC on the computer that would be a system file corrupt on the computer search and replace.
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For more information please visit the link below.
How to use the System File Checker tool to fix the system files missing or corrupted on Windows Vista or Windows 7
http://support.Microsoft.com/kb/929833
I hope this helps!
Halima S - Microsoft technical support.
Visit our Microsoft answers feedback Forum and let us know what you think.
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~ Robear Dyer (PA Bear) ~ MS MVP (that is to say, mail, security, Windows & Update Services) since 2002 ~ WARNING: MS MVPs represent or work for Microsoft
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