Create a new account on Surface RT, cannot install applications or updates

Had a Surface RT since January and all recently tried to create a new account for someone else on my Surface. I was able to create a new account and I am able to switch to him, but it won't let me install the updates and new applications. I disconnected, restarted the Surface, run wsreset.exe and nothing works. Download updates, but the installation fails every time anything. I have 11 updates pending and I tried to update all of a sudden, I have canceled all and tried to update one at a time and nothing works.

Hello JakeTorello,

You might consider this: go to accounts in Control Panel and remove all files for the account and the new account (you will be asked if you want all the deleted files). Then I restart the Surface and then re - enter the new account, go to control panel and make an administrator account, and then connect to the new account and see if the problem with applications has been resolved.

Tags: Windows

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