Create clouds 2015 will not start.  I get a grey icon in the top bar, then disappears.  No way to start it.

Hello

I'm completely up to date with CC 2015 and all my applications.  CC does not start.  When I run CC, I get a grey-out icon in the top bar for a moment and then disappears.  Double-click on the application of CC causes it to appear greyed out for only a moment. Too much.  I deleted the data OOBE folder.  No help.  I have repaired permissions.  No help.  I secured started. No help. I have reset the PRAM. No help.

I continue to receive notifications to open the Adobe updater but that does not do anything.  If I try to re - install CC, it initializes the installer but dies right there.  The activity monitor shows that creative cloud does NOT run.

I am 10.10.4 running on my Mac.  Any ideas?

Bill

Well, it seems that there are some problems with permissions on your account.

Go back to your regular account and please try the following steps:

1. uninstall the application Adobe CC of the machine (https://helpx.adobe.com/creative-cloud/help/uninstall-creative-cloud-desktop-app.html)

2 set the "Read and write" permissions on the files of Adobe for all users in the following locations:

a. / Library/Application Support /.

(b) /Users/ [user name] / Library/Application Support /.

3. restart the computer.

4. install the application Adobe CC (Creative Cloud help |) Creative cloud for office)

Tags: Adobe

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