CREATE DVD WINDOWS HAS STOPPED WORKING. IT CRASHES RIGHT AFTER THAT I CHOSE THE CLIP AND CLICK NEXT.

WHENEVER I USE DVD MAKER, IT CRASHES. THIS IS THE ERROR

Signature of the problem:
Problem event name: APPCRASH
Application name: DVDMaker.exe
Application version: 6.0.6002.18005
Application timestamp: 49e02385
Fault Module name: ASAudio.ax
Fault Module Version: 1.3.1.98
Timestamp of Module error: 48119577
Exception code: c0000005
Exception offset: 00010416
The system version: 6.0.6002.2.2.0.768.3
Locale ID: 1033
Additional information 1: fd00
More information 2: ea6f5fe8924aaa756324d57f87834160
Additional information 3: fd00
Additional information 4: ea6f5fe8924aaa756324d57f87834160

DON'T KNOW HOW TO FIX IT? CAN SOMEONE HELP ME?

Hello jael_silva10,

Thanks for posting on the Microsoft answers Forum.

Click the KB article number below to view the CD/DVD issues KB article.

KB Article ID: 929461 -CD drive or the DVD drive does not work as expected on a computer that you upgraded to Windows Vista
There is a DIFFICULTY HIM that will run automatically if you want to try or you can try the manual resolution.
This should help with your problem of DVD.
If please reply back and let us know the results.
Sincerely,

Marilyn
Microsoft Answers Support Engineer
Visit our Microsoft answers feedback Forum and let us know what you think

Tags: Windows

Similar Questions

  • create dvd Windows has stopped working suddenly.

    in add items from the DVD window, the system suddenly crashes and I get the message... quote Microsoft Windows... next line... Windows DVD maker has stopped working... next para... A problem caused the blocking of the program works correctly. Windows will close the program and notify you if a solution is available. Unquoteemember - this is a public forum so never post private information such as numbers of mail or telephone!

    Ideas:

    • You have problems with programs
    • Error messages
    • Recent changes to your computer
    • What you have already tried to solve the problem

    Hi toofanmail,

    1. you remember to make changes to the computer before this problem?

    2. you have any third-party DVD burning software installed on the computer?

    If you have any third-party CD/DVD burning software, uninstall them temporarily & check if Windows DVD Maker works correctly.

    You can also check the event log to find out what is causing the problem.
    Check out the link:

    http://Windows.Microsoft.com/en-us/Windows-Vista/open-Event-Viewer

    Also check out the link:

    Solve problems with creating a DVD-Video DVD Maker usingWindows

    http://Windows.Microsoft.com/en-us/Windows-Vista/troubleshoot-problems-with-creating-a-DVD-video-using-Windows-DVD-Maker

    Hope this information is useful.

    Jeremy K
    Microsoft Answers Support Engineer
    Visit our Microsoft answers feedback Forum and let us know what you think.

    If this post can help solve your problem, please click the 'Mark as answer' or 'Useful' at the top of this message. Marking a post as answer, or relatively useful, you help others find the answer more quickly.

  • create dvd Windows has stopped working

    Just curious to know if anyone has the answer on how to fix the Windows Dvd maker when it comes up with a message "stopped working" and then it stops... ! How the hell can this be corrected, it seems like whenever there's an update this message comes on and usually I can go into system restore and it works afterwards... But this time his works ANY little matter what I do...

    If anyone can help I would appreciate it certainly...

    Just curious to know if anyone has the answer on how to fix the Windows Dvd maker when it comes up with a message "stopped working" and then it stops... ! How the hell can this be corrected, it seems like whenever there's an update this message comes on and usually I can go into system restore and it works afterwards... But this time his works ANY little matter what I do...

    If anyone can help I would appreciate it certainly...

    ===========================================
    No guarantee but maybe the following link would be worth a visit:

    DVD Maker has stopped working
    http://social.answers.Microsoft.com/forums/en-us/vistapictures/thread/edcb015f-9431-4d89-95e8-531db1f26c77

    John Inzer - MS - MVP - Digital Media Experience - Notice_This is not tech support_I'm volunteer - Solutions that work for me may not work for you - * proceed at your own risk *.

  • create dvd Windows suddenly stopped working

    create dvd Windows was working then suddenly stopped working. It is said there is a burner or has been cut. I found where it says it is disabled, but could not im and I don't know how to activate it. I'm not as able to do a restore back to factory settings... someone who can help me I would be so very happy

    Hello aishafo,

    Run FixIt from Microsoft will fix a lot of problems with CD/DVD burning problems.
    Click on the link below:
    http://support.Microsoft.com/mats/cd_dvd_drive_problems/en-us

    If please reply back and let us know if it helped to solve your problem.

    Sincerely,

    Marilyn
    Microsoft Answers Support Engineer
    Visit our Microsoft answers feedback Forum and let us know what you think

  • Gadgets Windows has Stopped Working - constant crash after downloading third-party gadget

    So, I just installed windows 7 and I advanced and installed a third party gadget (pandora).  When I went to connect to my pandora account, he does the rest of my fall of gadgets.  Now, any time I try to delete a gadget or load one of them, I get a message that appears stating that the Windows Gadgets stopped working.  I can't understand how to remove a gadget without loading each of them.

    Thank you very much for the suggestion that I had not thought of that.

    What I ended up doing was a system restore, which fixed the problem beautifully.  I hope this helps anyone else with this problem :).

  • Explorer Windows has stopped working when I right click on the files

    When I need to click with the right button on folders, windows Explorer has stopped working.

    up to now, still can't use the right click menu ~.

    Yes, it's the details of the problem.

    Unfortunately, it does not identify the failing module.

    At this point, it may be useful to try to capture a dump of user of the explorer.exe crash mode.

    You can configure Windows to create dumps of user mode. First, create a System Restore Point.

    If you copy and paste the following text in Notepad and save it as a .reg file, then right click on the .reg file and select "Merge" to add to the registry, when the .dmp file explorer.exe plant should be created in the C:\CrashDumps folder:

    Windows Registry Editor Version 5.00

    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Windows error Reporting\LocalDumps\explorer.exe]
    "DumpFolder" = hex (2): 43, 00, 3A, 00, 5 c 00, 43, 00, 72, 00, 61, 00, 73, 00, 68, 00, 44, 00, 75,.
    00, 6 D, 00, 70, 00, 73, 00, 00, 00


    After Explorer (explorer.exe) crashes, you can, and then make the .dmp file available (provide the link) via Windows Live SkyDrive or similar site?

    The following link has information about the use of Windows Live SkyDrive:

    http://social.technet.Microsoft.com/forums/en-us/w7itproui/thread/4fc10639-02dB-4665-993a-08d865088d65

    More information on the collection of user-mode dumps:

    ("msdn.microsoft.com/en-us/library··· .a 85)

    You can also try to use ShellExView, as suggested by BurrWalnut, to try to eliminate a problematic third-party shell extension.

  • continue to open with 'WINRSCMDE' window has stopped working. will not disappear after you restart twice.

    This window allows to appear with the message "winrscmde has stopped working and was closed" thereon and disappeared with restart twice. My microsoft windows is not working properly now. There was a message that was missing a DLL. How to solve this problem? Thank you.

    Hello

    1. have you made changes on the computer recently?

    2. when exactly you get the error message?

    I would suggest trying the following methods and check if it helps.

    Method 1: Put the computer in a clean boot state, then check if that helps you.
    How to solve the problem by running the clean boot in Windows Vista:
    http://support.Microsoft.com/kb/929135

    Note: once you have completed troubleshooting, perform the steps in the step 7: to reset the computer as usual.

    Method2: Chell event logs and post back details
    See: What are the information contained in the logs of the event (Event Viewer)?

    http://Windows.Microsoft.com/en-us/Windows7/what-information-appears-in-event-logs-Event-Viewer

    Hope the information is useful.

  • My computer keep saying windows has stopped working

    My computer keep saying windows has stopped working. What can I do to solve the problem?

    Hello

    1. for how long are you facing this problem?

    2. did you of recent changes made to your computer?

    3. what operating system you run on your computer?

    I suggest that you perform a clean boot and check.

    How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7

    http://support.Microsoft.com/kb/929135

    Note: After a repair, be sure to set the computer to start as usual as mentioned in step 7 in the above article.

    Explorer Windows stopped working

    http://answers.Microsoft.com/en-us/Windows/Forum/Windows_7-performance/Windows-Explorer-has-stopped-working/6ab02526-5071-4DCC-895F-d90202bad8b3

  • I get messages that support and problems Windows has stopped working. and also that I have no more memory on line 2. What can I do to fix this?

    I get messages that support and problems Windows has stopped working.  I told myself that I will advise if a solution is found, I get another box saying that I have to close becausse that Windows does not work.  I also get messages that I have not more memory on line 2.  What can I do to fix this?

    Hello

    1. could you give us the exact error message?
    2. Once you get this error message? This is when using Internet Explorer?

    In the meantime, check out the articles below and check. Try to increase the size of pagefile.sys and check.
    http://support.Microsoft.com/kb/2267427

    I hope this helps.

  • Photo Gallery Windows has stopped working properly

    When I try to use the windows laetitia Gallery, it shows a window that says "microsoft windows."  Photo Gallery Windows has stopped working properly.  then he said: it's the search for solutions, and the solution is always to update windows.  When I check my windows updates, it is said that it is up to date.  I have an automatic update.   This has happened for weeks.  I checked for solutions, installed things he told me too, etc, it continues to be every time.   I am able to use windows movie maker and media player, but it has happened with the photo gallery.

    Here is a solution I found:

    (1) Control Panel > Folder Options > view > show hidden folders and files
    2) go to: [reader
    Letter]: \Users\ [user] \AppData\Local\Microsoft\Windows photo library
    (3) delete all content (or back up if you like or at least copy to a folder separate until that you confirm the data is not lost and everything works as it should)
    (4) Photo Gallery start Windows

    All files must still be there, and should remain intact, but the problem
    should be resoved. It may take a minute or two to rebuild your library.

    If this does not work go to start / search and type in reports on problems and Solutions, and double click on the program icon that appears.  See if he has everything related to this issue.

    I hope this helps.

    Good luck!

    Lorien - MCSA/MCSE/network + / has + - if this post solves your problem, please click the 'Mark as answer' or 'Useful' button at the top of this message. Marking a post as answer, or relatively useful, you help others find the answer more quickly.

  • Explorer Windows has stopped working the message repeated

    Whenever I click on all orders are left microsoft computer or less as a Control Panel icon, photos or music I get a message that says windows exploer has stopped working. I'm not trying to use the woindows Explorer so I'm not "understand what is happening

    Hello

    You can download this reg from my SkyDrive file:

    http://CID-128fc518635be2dc.SkyDrive.live.com/self.aspx/.public/Ms%20Foren/registry/WER%5E_Explorer.reg

    and double click on the file to import. If you are unable to do this, run regedit.exe and import the registry file here!

    When the Windows Explorer crashes, Windows Error Reporting Service [1] creates a dmp under C:\Localdumps. Please download the file to your public Skydrive folder [2] and post the link here. I take a look at the discharge with the debugger, maybe that I can see what Shell extension is the cause.

    André

    [1] http://msdn.microsoft.com/en-us/library/bb787181%28VS.85%29.aspx
    [2] http://social.technet.microsoft.com/Forums/en-US/w7itproui/thread/4fc10639-02db-4665-993a-08d865088d65 "a programmer is just a tool that converts the caffeine in code" Deputy CLIP - http://www.winvistaside.de/

  • CD/DVD unit has stopped working.

    Yesterday (26/12/2012), I installed Adobe Photoshop elements 11 and first elements 11. Photoshop Elements installed fine. First seems to install OK, however, my CD/DVD unit has stopped working immediately after.

    My system is an Asus CG5270 running Windows 7 w/service pack 1.

    Honestly, no. I do not save nor I want to retrace my steps. My research at this stage consisted mainly of a Google and Yahoo search so I think that they are not terribly difficult to find, however, the point is now moot.  I booted my pc today and am happy to report no error message more about my drive and it seems to work very well. I feel that this aberration was the result of PE - 11.

    I note also that equity this incident will not be included in any comment (s) online can I create, and I appreciate the responses that I have received. Thank you..

  • DVD player has stopped working

    I am running Vista Home Premium. My ATAPI DVD drive has stopped working. Device Manager shows it, drivers are updated, I tried Microsoft Fixit, nothing seems to work. I read about this problem, seems a lot of people have the same problem with no fix, what do I do?

    I am betting its windows. So what is my options, buy windows 7. Maybe a different o/s. How many problems like mine have had to deal with?

    Absolutely not... If the question is the disc or other material so you are stuck with a system
    You can not install it on. And there may be serious flaws that are too expensive to repair.

    Previously published several ways to use a variety of boot floppies to see if the driver will be
    actually boot outside of Windows. If this isn't the case, then you have a more serious problem. If it isn't
    startup then you should re - install Vista to be sure there is no other problems with the
    disc before any thought of the upgrade.

    I hope this helps and happy holidays!

    Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle=""><- mark="" twain="" said="" it="">

  • Windows has stopped working. Window is to check a solution to the problem...

    I can't open the files in windows and whenever I opened a folder, there will be a pop-up window indicating the windows has stopped working and it checks for a solution to the problem.

    Hello

    What antivirus/antispyware/security products do you have on the machine? Be one you have NEVER
    on this machine, including those you have uninstalled (they leave leftovers behind which can cause
    strange problems).

    ----------------------------------------------------

    Follow these steps:

    Start - type this in the search box-> find COMMAND at the top and RIGHT CLICK – RUN AS ADMIN

    Enter this at the command prompt - sfc/scannow

    How to analyze the log file entries that the Microsoft Windows Resource Checker (SFC.exe) program
    generates in Windows Vista cbs.log
    http://support.Microsoft.com/kb/928228

    Also run CheckDisk, so we cannot exclude as much as possible of the corruption.

    How to run the check disk at startup in Vista
    http://www.Vistax64.com/tutorials/67612-check-disk-Chkdsk.html

    ==========================================

    After the foregoing:

    How to troubleshoot a problem by performing a clean boot in Windows Vista
    http://support.Microsoft.com/kb/929135
    How to troubleshoot performance issues in Windows Vista
    http://support.Microsoft.com/kb/950685

    Optimize the performance of Microsoft Windows Vista
    http://support.Microsoft.com/kb/959062
    To see everything that is in charge of startup - wait a few minutes with nothing to do - then right-click
    Taskbar - the Task Manager process - take a look at stored by - Services - this is a quick way
    reference (if you have a small box at the bottom left - show for all users, then check that).

    How to check and change Vista startup programs
    http://www.Vistax64.com/tutorials/79612-startup-programs-enable-disable.html

    A quick check to see that load method 2 is - using MSCONFIG then put a list of
    those here.
    --------------------------------------------------------------------

    Tools that should help you:

    Process Explorer - free - find out which files, key of registry and other objects processes have opened.
    What DLLs they have loaded and more. This exceptionally effective utility will show you even who has
    each process.
    http://TechNet.Microsoft.com/en-us/Sysinternals/bb896653.aspx

    Autoruns - free - see what programs are configured to start automatically when you start your system
    and you log in. Autoruns also shows you the full list of registry and file locations where applications can
    Configure auto-start settings.
    http://TechNet.Microsoft.com/en-us/sysinternals/bb963902.aspx
    Process Monitor - Free - monitor the system files, registry, process, thread and DLL real-time activity.
    http://TechNet.Microsoft.com/en-us/Sysinternals/bb896645.aspx

    There are many excellent free tools from Sysinternals
    http://TechNet.Microsoft.com/en-us/Sysinternals/default.aspx

    -Free - WhatsInStartUP this utility displays the list of all applications that are loaded automatically
    When Windows starts. For each request, the following information is displayed: Type of startup (registry/Startup folder), Command - Line String, the product name, Version of the file, the name of the company;
    Location in the registry or the file system and more. It allows you to easily disable or remove unwanted
    a program that runs in your Windows startup.
    http://www.NirSoft.NET/utils/what_run_in_startup.html

    There are many excellent free tools to NirSoft
    http://www.NirSoft.NET/utils/index.html

    Window Watcher - free - do you know what is running on your computer? Maybe not. The window
    Watcher says it all, reporting of any window created by running programs, if the window
    is visible or not.
    http://www.KarenWare.com/PowerTools/ptwinwatch.asp

    Many excellent free tools and an excellent newsletter at Karenware
    http://www.KarenWare.com/

    ===========================================

    Vista and Windows 7 updated drivers love then here's how update the most important.

    This is my generic how updates of appropriate driver:

    This utility, it is easy see which versions are loaded:

    -Free - DriverView utility displays the list of all device drivers currently loaded on your system.
    For each driver in the list, additional useful information is displayed: load address of the driver,
    Description, version, product name, company that created the driver and more.
    http://www.NirSoft.NET/utils/DriverView.html

    For drivers, visit manufacturer of emergency system and of the manufacturer of the device that are the most common.
    Control Panel - device - Graphics Manager - note the brand and complete model
    your video card - double - tab of the driver - write version information. Now, click on update
    Driver (this can do nothing as MS is far behind the certification of drivers) - then right-click.
    Uninstall - REBOOT it will refresh the driver stack.

    Repeat this for network - card (NIC), Wifi network, sound, mouse, and keyboard if 3rd party
    with their own software and drivers and all other main drivers that you have.

    Now in the system manufacturer (Dell, HP, Toshiba as examples) site (in a restaurant), peripheral
    Site of the manufacturer (Realtek, Intel, Nvidia, ATI, for example) and get their latest versions. (Look for
    BIOS, Chipset and software updates on the site of the manufacturer of the system here.)

    Download - SAVE - go to where you put them - right click - RUN AD ADMIN - REBOOT after
    each installation.

    Always check in the Device Manager - drivers tab to be sure the version you actually install
    presents itself. This is because some restore drivers before the most recent is installed (sound card drivers
    in particular that) so to install a driver - reboot - check that it is installed and repeat as
    necessary.

    Repeat to the manufacturers - BTW in the DO NOT RUN THEIR SCANNER device - check
    manually by model.

    Look at the sites of the manufacturer for drivers - and the manufacturer of the device manually.
    http://pcsupport.about.com/od/driverssupport/HT/driverdlmfgr.htm

    How to install a device driver in Vista Device Manager
    http://www.Vistax64.com/tutorials/193584-Device-Manager-install-driver.html

    If you update the drivers manually, then it's a good idea to disable the facilities of driver under Windows
    Updates, that leaves about Windows updates but it will not install the drivers that will be generally
    older and cause problems. If updates offers a new driver and then HIDE it (right click on it), then
    get new manually if you wish.

    How to disable automatic driver Installation in Windows Vista - drivers
    http://www.AddictiveTips.com/Windows-Tips/how-to-disable-automatic-driver-installation-in-Windows-Vista/
    http://TechNet.Microsoft.com/en-us/library/cc730606 (WS.10) .aspx

    ===========================================

    Refer to these discussions because many more excellent advice however don't forget to check your antivirus
    programs, the main drivers and BIOS update and also solve the problems with the cleanboot method
    first.

    Problems with the overall speed of the system and performance
    http://support.Microsoft.com/GP/slow_windows_performance/en-us

    Performance and Maintenance Tips
    http://social.answers.Microsoft.com/forums/en-us/w7performance/thread/19e5d6c3-BF07-49ac-a2fa-6718c988f125

    Explorer Windows stopped working
    http://social.answers.Microsoft.com/forums/en-us/w7performance/thread/6ab02526-5071-4DCC-895F-d90202bad8b3

    Hope these helps.

    Rob Brown - MS MVP - Windows Desktop Experience: Bike - Mark Twain said it right.

  • Aero in Windows has stopped working

    I am running Windows Vista Home Premium with Service Pack 2. Aero in Windows has stopped working. When this happened once before going to the control panel > change the color scheme and selected Windows Aero, but now this option is not listed. Checked the help and as advised checked my screen resolution and I saw 32-bit color, the verified value Advanced Configuration monitor and I saw this refresh rate is 60 Hz. Then forums got advice to run sfc/scannow and it came back and told me to Resource Protection Windows did not find any breach of integrity. Finally, taking advice to check that the graphics card by going to Device Manager but no device had anything by them which suggests that they do not work.

    Help the old windows look terrible after using Windows Aero

    Brett

    Hello

    Make sure that you are logged on as ADMINISTRATOR

    My Vista Aero Glass is turned off, how can I enable them again?
    http://www.howtogeek.com/HOWTO/Windows-Vista/my-Vista-Aero-Glass-turned-itself-off-how-do-i-enable-it-again/

    To the need to update or reinstall the video driver (it's a good idea in any case).

    Solve problems with Windows Aero
    http://Windows.Microsoft.com/en-us/Windows-Vista/troubleshoot-problems-with-Windows-Aero

    How to enable or disable transparent Aero Glass on Vista
    http://www.Vistax64.com/tutorials/75413-Aero-Glass-transparency.html

    --------------------------------------------------------------------

    This utility, it is easy see which versions are loaded: (updated video/Display drivers and others)
    According to the needs.)

    -Free - DriverView utility displays the list of all device drivers currently loaded on your system. For
    each driver in the list, additional useful information is displayed: load address of the driver, description,.
    version, product name, company that created the driver and more.
    http://www.NirSoft.NET/utils/DriverView.html

    For drivers, visit manufacturer of emergency system and of the manufacturer of the device that are the most common.
    Control Panel - Device Manager - Display Adapter - note the brand and complete model of your
    video card - double - tab of the driver - write version information. Now click on UPdate Driver (this
    cannot do anything as MS is far behind the certification of drivers) - then do a right click - Uninstall - REBOOT
    This will refresh the driver stack.

    Repeat this for network - card (NIC), Wifi network, sound, mouse, and keyboard if 3rd party with their
    own the software and drivers and all other main drivers that you have.

    Now go to the site of the manufacturer of system (Dell, HP, Toshiba as examples) (restoration) and then of the manufacturer of the device
    (Realtek, Intel, Nvidia, ATI, for example) and get their latest versions. (Look for the BIOS, Chipset and software)
    updates on the site of the manufacturer of the system here.)

    Download - SAVE - go to where you put them - right click - RUN AD ADMIN - REBOOT after each installation.

    Always check in the Device Manager - tab drivers version you install actually shows up. This
    because some restore drivers before the most recent is installed (particularly that audio drivers) so install a
    pilot - reboot - check that it is installed and repeat if necessary.

    Repeat to the manufacturers - BTW on device at the DO NOT RUN THEIR SCANNER - manually check by model.

    Look at the sites of the manufacturer for drivers - and the manufacturer of the device manually.
    http://pcsupport.about.com/od/driverssupport/HT/driverdlmfgr.htm

    How to install a device driver in Vista Device Manager
    http://www.Vistax64.com/tutorials/193584-Device-Manager-install-driver.html

    If you update the drivers manually, then it's a good idea to disable the facilities of driver in the Windows updates,
    This leaves ONE of Windows updates, but it will not install the drivers who are generally older and cause
    questions. If updates offers a new driver and then hide it (right click on it) and then go look for new ones
    manually if you wish.

    How to disable automatic driver Installation in Windows Vista - drivers
    http://www.AddictiveTips.com/Windows-Tips/how-to-disable-automatic-driver-installation-in-Windows-Vista/
    http://TechNet.Microsoft.com/en-us/library/cc730606 (WS.10) .aspx

    Hope these helps.

    Rob Brown - MS MVP - Windows Desktop Experience: Bike - Mark Twain said it right.

Maybe you are looking for

  • Adding a suffix to a file using applescript

    I use a drop/app to add a suffix to name my file. I would like to add the word '_THUMBNAIL' before the file extension. Currently, it leaves the file extension, add _THUMBNAIL and add the extension again. I know not part of it has to do with the line

  • Any service center authorized to show the Peru?

    My watch does not work and needed repair.  I'm trying to find a reliable service provider to the Peru where I can use my warranty, but I can't find one.  Can someone help me? Thank you!

  • I have no FaceTime on IOS 9.3

    IV tried everything to ha it but nothing has worked...

  • Adding new address mail to permit red list - error 551

    Hello I just tried to add new e-mail addresses to the list of senders and always got error 551. I tried yesterday and today several times with different browsers. Please take a look at the screenshot (in German). Thank you!

  • HP 250 G2 (intel i3)

    Hi, I own a Hp 250 G2 running windows 7 ultimate 64-bit. Recently, I have formatted and and I reinstalled all the drivers from hp for this product support page. But im having trouble finding the driver for an "unknown device" which seem to be a PCI d