Creating cloud 2015 said that I was disconnected when I try to log

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• why it tells me I get disconnected when I try to log in?

  Hello.

  I try so log programs Adobe - Illustrator, Photoshop and creative cloud. First of all, I had questions signature in them, because he asked for a serial number which I did not because I have a student member. It redirects now connect and whenever I do, the same box appears and tells me that I disconnected. Over and over again. I uninstalled all three programs yesterday and now I downloaded them again but same problem.

  SOMEONE HELP ME.

  Thank you!

  You are connected is no longer in your Creative Cloud applications

• once disconnected when I try to log on to my computer using a temporary profile, this has started to happen since the time change, can someone help me

  The night of time change my backup computer shutdown and using a temporary profile once I disconnected. I can still see my pic and music Exchange reacently file but I want to turn my computer off when you are not using it and record what I saved on the computer the last time.

  Hello

  I suggest you to follow the steps in this link and check if it helps:

  http://support.Microsoft.com/kb/947242/en-us

  It will be useful.

• I received a phone call from a man by the name of Thomson. He said that I was risking to have my computer crash. My security proovider is AVG and they say my computers are save.

  Received phone call from a man named Thomson.  He said he was with Windows in the United States and Florida.   Was given the phone number of 315-506-4544.  Asking for help with problems with my computer detected by Windows.  He said that I was risking my computer and overwriting of files.  Very difficult to understand.  He asked I right click on my computer and highlight all the files with any questions.  I didn't trust this person so I hung up the phone.  I continued to return calls 4 - 5 times.  This doesn't seem to be a legitimate caller.  My security proovider is AVG and they say my computers are recording to date.  Was it a bogus scam

  Hello

  Its as SCAM!

  The number is either usurped or re-directec to another number or even another country.

  -506 (315) - 4544
  http://www.numberinvestigator.com/phone/315-506-4544.html

  Avoid scams to phone for tech support
  http://www.Microsoft.com/security/online-privacy/avoid-phone-scams.aspx

  In the United States, you can contact the FBI, Attorney general, the police authorities and consumer
  Watch groups. Arm yourself with knowledge.

  The Internet Crime Complaint Center (IC3) is a partnership between the Federal Bureau of Investigation
  (FBI) and the National White Collar Crime Center (NW3C), funded in part by the Bureau of Justice Assistance
  (BJA).
  http://www.ic3.gov/complaint/default.aspx

  No, Microsoft wouldn't you not solicited. Or they would know if errors exist on your
  computer. So that's the fraud or scams to get your money or worse to steal your identity.

  Avoid scams that use the Microsoft name fraudulently - Microsoft is not unsolicited
  phone calls to help you fix your computer
  http://www.Microsoft.com/protect/fraud/phishing/msName.aspx

  Scams and hoaxes
  http://support.Microsoft.com/contactus/cu_sc_virsec_master?ws=support#tab3

  Microsoft Support Center consumer
  https://consumersecuritysupport.Microsoft.com/default.aspx?altbrand=true&SD=GN&ln=en-us&St=1&wfxredirect=1&gssnb=1

  Microsoft technical support
  http://support.Microsoft.com/contactus/?ws=support#TAB0

  Microsoft - contact technical support
  http://Windows.Microsoft.com/en-us/Windows/help/contact-support

  I hope this helps.

  Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle="" -="" mark="" twain="" said="" it="">

• LR6 is no where on my MAC, I did a search, he said that it was put in my applications folder, what happened?

  After downloading and installing LR6, I've updated libraries as requested, it then opend LR5 and LR6 is no where on my MAC, I did a search, he said that it was put in my applications folder, what happened?

  Hi Ross,

  It should be there in your Applications folder with the name Adobe Lightroom.

  Search with goodness, Adobe Lightroom app.

• Adobe booth 7.1 on Win7 32 bit, 4 GB of ram - when creating a pdf file, that he was very quickly now that is very, very slowly, at 53 seconds of 8 pages.  We scan many documents and this slows us down.   I tried another directory, cleaning the th

  Adobe booth 7.1 on Win7 32 bit, 4 GB of ram - when creating a pdf file, that he was very quickly now that is very, very slowly, at 53 seconds of 8 pages.  We scan many documents and this slows us down.   I tried another directory, clean the current directory, remove other programs that have been added and stopped scanning of Kaspersky.  Any help would be greatly appreciated

  Assuming that you are talking about Adobe Acrobat 7 Standard, it is far from being compatible with Windows 7, if problems are to be expected.

  The first version which has been is 9.2, if I remember correctly.

• When I go to my creative cloud application, it said that I have no internet? try it again the button does not work

  When I go to my creative cloud application, it said that I have no internet? try it again the button does not work

  Log, activation, or connection errors. CS5.5 and later, Acrobat DC

  https://helpx.Adobe.com/x-productkb/policy-pricing/activation-network-issues.html

• I can't open the pdf files.  I get a fatal error that said that acrobat was unable to connect to a DDE server.

  I can't open the pdf files.  I get a fatal error that said that acrobat was unable to connect to a DDE server.  How can I get the pdf file to open it?

  Hi Kane,

  Please follow the steps mentioned in the following forum thread: -.

  Acrobat, unable to connect to a DDE server

  I hope this helps!

  Thank you

  Tanvi

• Creative Cloud Desktop said that there is a download error when I open the applications tab. I tried the button Reload Applications with no luck. Any ideas?

  Creative Cloud Desktop said that there is a download error when I open the applications tab. I tried the button Reload Applications with no luck. Any ideas?

  John has provided all of the above resolution, could follow please this new https://helpx.adobe.com/creative-cloud/kb/Download-error-apps-tab.html

  In the case where you do not succeed please contact support.

  Concerning

  Stéphane

• I can download once, I get another screen that says sign when I do it tells me that I was disconnected

  When I download the A1, I get the same sign of result to and once told me that I was disconnected

  What is A1?

• I installed CS5 on macbook pro 10.9.4. I can't get the update to run to update the applications to the latest version. He said that there was an error trying to download the update and try again later.

  I installed CS5 on macbook pro 10.9.4. I can't get the update to run to update the applications to the latest version. He said that there was an error trying to download the update and try again later.

  update directly: http://www.adobe.com/downloads/updates/

• I get the message "you have been disconnected" when I try to sign in to creative cloud...

  I get the message "you have been disconnected" when I try to sign in to creative cloud...

  Lutavs operating system that you are using?  You use the steps listed in error: you are no longer connected to Cloud Creative applications?  If this isn't the case, please feel free to update this discussion if you have any questions about the steps listed in the document.

• Why the application manager said that muse is updated, when it isn't? And will not let me update?

  Why the application manager said that muse is updated, when it isn't? And will not let me update?

  I have the latest version of OS X I opened Muse and he tells me that I have to update. I have check and that's only still v1.1, 960 to build.

  There is a promblem I don't know?

  Hello

  Sorry for the confusion and frustration.

  Because the Muse is an Air application, there are some limitations in the way that we interact with the Application Manager that can cause these types of States in conflict. We have plans that will address this, but unfortunately, it of a complicated situation and will take time.

  I'm working on a document that will address all the various installation questions such as this one and post it on the forum and elsewhere when its done. I apologize that this has not happened before and several people were affected than expected.

  See you soon,.

  Justin price

• Has anyone caught in a loop of disconnection when you try to open a session?

  And everyone had to deal with Adobe Creative customer service cloud in India and has endured really unacceptable interaction? I have a problem with my account does not let me login, which is strange because I can login here to post on the forums. I go to service customer billing rep, a tech rep and a supervisor that not everyone has a large handle on the language English and are not particularly beautiful or useful.

  They say that the only way they can help is by me giving them remote access to my computer. For security reasons, I do not allow this type of access, unless I know not really part connection to my computer.

  They then essentially me I'm out of luck and that's my problem not theirs because I won't give them access. I asked to be transferred to a person who understands English better or is located in the United States. They say that I'm still not luck... THEY are the only one able to help me with Adobe products. They refuse to look at a screenshot of what I get when I try to log in again.

  I can't believe this. Adobe is to save costs by outsourcing to the India spreads to its customers as a cost in lost time and productivity.

  Basically, when I enter my email and pw to creative cloud, I get this below, and if I try to connect again, it just loop.

  

  He works today! Thank you. Don' t know if this was your problem or a local

  question on my computer, but it is fixed.

  BTW... you can the customer in India is not to say that if service people

  We don't give them access to our computers, that there is NO alternative

  get help. It makes them look like an illegal organization which is just

  trying to get our exclusive information. It is also poor customer service

  There is no other alternative for us to help to tell me. They

  should suggest forums. Reflects very badly on Adobe.

  [personal information deleted by Moderator]

• I have Adobe Acrobat Reader DC on my computer.  I have NEVER had bad to open a document from this location before.  All of a sudden, I wonder a password.  I went in and created a password, but it won't work when I try to open only th

  I have Adobe Acrobat Reader DC on my computer.  I have NEVER had trouble opening a document from this location before.  All of a sudden, I wonder a PASSWORD.  I went and created a password, but it does NOT work when I try to open certain documents only three 3 in Player-all OTHER documents are open without asking for a password.   I tried to reset the password and tried again to open these particular documents.  They are still not open!

  Then I "chatted" with ADOBE and they me logged onto the Forum and told me to look for an answer I was ANable to automatically find...

  What is everyone out there knows what I need to do to obtain a PASSWORD THAT WILL WORK when I try to open these 3 documents?

  ALSO, what is the URL of the FORUM ADOBE?

  Thank you VERY MUCH to anyone who can help me.  I have urgently NEED to see these documents today, 18/05/15.  Thanks again!

  This isn't true at all. In fact, the specific problem of this user has been resolved when they discovered that someone has added a password security policy to their files. See: How to get and use a password that works to open several documents in Adobe Acrobat Reader DC?

  If you add the password to your files yourself and then forgotten, then there is nothing that can be done using Adobe software, however.

  This can be done with Adobe Reader but is not able to apply (or remove) a security strategy for PDF files.