Creating Cloud account said I need to 'buy now', but I've already paid my membership

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• Problems using my creative cloud account. say I want to buy a plan, I have already...

  I plan photography to $ 9.99 per month, but whenever I want to use Lightroom CC repeat me my trial has expired and need to buy. Even if I already paid my monthly plan I follow instructions to buy, but to get the message that I already own the plan. So, I continue to go around and around in an endless loop. Someone knows how to fix the situation?

  Have you tried sign & sign of the CC of the preferred desktop app?

  Please refer to when I open my creative cloud application he asks me my serial number?

  software creation says cloud my free trial has expired, but I have a paid subscription

  Concerning

  Stéphane

• Creating cloud 2015 said that I was disconnected when I try to log

  Creating cloud 2015 said that I was disconnected when I try to log in. What it means?

  Sign by sign in http://forums.adobe.com/thread/1450581?tstart=0 can help

  - and http://helpx.adobe.com/creative-cloud/kb/unable-login-creative-cloud-248.html

  - and the "loopback" https://forums.adobe.com/thread/1504792

• I get Creative Cloud edition student and Professor (a year) but when I download PS, Pr of Creative it cloud still shows I need to buy these applications, why is - this?

  I get Creative Cloud edition student and Professor (a year) but when I download PS, Pr of Creative it cloud still shows I need to buy these applications, why is - this?

  Please see the links below.

  • Creative Cloud applications unexpectedly back in the test mode. CCM, CS6
  • Applications creative Cloud back in test mode after an update until 2015 for CC

  Also, make sure you use the right adobe ID to log in.

  Hope this will help you.

  Kind regards

  Hervé Khare

• Creating cloud is advertised as $49.99 per month, but the dealer sells for $66 / month?

  Creating cloud is advertised as $49.99 per month, but the dealer sells for $66 / month?

  To the link below, click on the still need help? option in the blue box below and choose the option to chat or by phone...

  Make sure that you are logged on the Adobe site, having cookies enabled, clearing your cookie cache.  If it fails to connect, try to use another browser.

  Creative cloud support (all creative cloud customer service problems)

  http://helpx.Adobe.com/x-productkb/global/service-CCM.html ( http://adobe.ly/19llvMN )

• When I try to print to PDF it says that I need to buy Acrobat, but I have a monthly

  When I try to print to PDF it says that I need to buy Acrobat, but I have a monthly

  Hi kathleeno16779124,

  Open Acrobat, go to the Help menu and select Disable/Sign Out.

  Relaunch the application, again, go to the Help menu & select Activate/Sign In.

  Activate Acrobat using your Adobe ID & then try to reproduce the problem.

  Kind regards

  Nicos

• Ive purchased product adobe student, but when it comes to download Apps, he told me to 'trial start' / 'buy now '. Even if ive paid, why is this?

  Ive purchased product adobe student, but when it comes to download Apps, he told me to 'trial start' / 'buy now '. Even if ive paid, why is this?

  Check your account indicates the subscriptions that you expect (and that the adobe, used in the next step id is correct) by logging in here and checking the status of your subscription, https://www.adobe.com/account.html

  then, if it's current, disconnect and then back to your client application using the adobe with the link above in cc id: http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html

• Free trial download photoshop using old adobe account, then bought creative cloud package using new account, but he still said trial exceeded and buy now!

  Hey! If anyone can help me I would be really grateful!

  I am a student in new art and 2 weeks just before I got my email from the University, I thought I would practice on photoshop and download a free trial with a former adobe account (I have a map of the internet at the time simply pay for it)

  Just as my trial period is not exceeded, I decided to use my new email student to create an adobe account to qualify for the discount and buy the package of creative cloud on my computer. So, I bought the prepaid annual creative cloud with the student offer a discount.

  Before buying the property that I dragged my photoshop trial to the trash and empty, not knowing that I had to maybe uninstall the creative cloud...  (I am not the less expert advanced bit).

  After the online payment for the package he said creative cloud will open and I'll see the downloading programs. But when creative cloud opened saw all was a sign of the trial expired next to the photoshop application and a buy now button. I tried to contact adobe but are experiencing technical difficulties and cannot help me right now.

  Please if anyone knows or understood exactly what I was wrong could you tell me how to fix and successfully download the creative cloud package, which I paid for!

  Thank you!

  Troubleshooting FAQ: What should I do if I have a subscription, but my application acts as if I had a trial?

  Stop Creative Cloud 2015 to return to the mode of trial

• Why my account gives me the option 'Buy now' if I am connected to my creative cloud account?

  I got my creative cloud installed on 2 computers, but because I got a new, I signed on one of my previous computers. When I connected to my new computer, the applications are not downloadable. Why it gives me an option 'Buy now' if I pay monthly for this service?

  Please see this link for the resolution:

  https://helpx.Adobe.com/manage-account-membership/CC-reverts-to-trial.html

  Guinot

• New Mac... Creating Cloud account does not

  I have an Adobe Creative cloud account and have no problem using Photoshop on my old laptop.  Just had a new Mac book, I logged in Adobe on the new Mac and it shows that I have a trial version for 30 days.  Confused and looking for help!

  Some general information for a subscription of cloud

  Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud

  -Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html

  -https://helpx.adobe.com/creative-cloud/help/sign-in-out-activate-apps.html

  -http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

  -https://helpx.adobe.com/x-productkb/policy-pricing/activate-deactivate-products.html

• Not smart synchronization of the way is designed as I used xmark and decided to use sync FF, so I created an account on PC at work and now I am at home want to synchronize my mobile home. How the hell can I do?

  OK good people going here.
  I have been using foxmarks/xmarks for more than 3 years. Now after FF upgrade 6.0 at work, I thought it would be a good idea to start using sync FF. So I created a FF account at work and synchronized with a FF server somewhere and they gave me a key of synchronization.

  So, when I came home, I though I'll add my laptop and my iMac to sync FF, but to my surprise, the instructions are that I should add a device on FF where I created my account, which is at work!

  That is why y at - there a way around this, or I have to call my wife to work and do it on the phone?

  Thank you in advance.
  See you soon

  On your laptop at home, follow these steps:

  1. Open the section 'Sync' of the Options window.
  2. Press the button «Set up Firefox sync»
  3. Press the "Connect" button to connect to your existing account.
  4. At the bottom of the "Add a device" window, click on the link that says "I don't have the camera with me.
  5. Enter your email address and password sync key.

  For more details, see How can I add a device to Firefox Sync?

• I downloaded the demo of photoshop cc, but now when I try to open it from the creative cloud, the only option is to buy now.

  He said I have 30 days left, how to use the trial?

  Hi Samk,

  Please open Photoshop in the icon on the desktop, also when you get the prompt to buy now, you would also see any option to 'continue the trial.

  Kind regards

  Tanuj

• Action Center said I need backup of information, but insists that I use DVD instead of memory stick.

  Center of action says that I need backup of information, but insists that I use DVD instead of memory stick. Even when I connected to USB in the computer memory stick.

  Center of action says that I need backup of information, but insists that I use DVD instead of memory stick. Even when I connected to USB in the computer memory stick.

  What is Memory stick formatted in NTFS?

  http://Windows.Microsoft.com/en-us/Windows/back-up-programs-system-settings-files#1TC=Windows-7

• Hello. I paid a package CC for Photosho and Lightroom, photography package. CC download photoshop, it still regristers LR as a trial and recommend me buy AE when I have already paid. I am a user of PS and AE.

  Hello. I paid a package CC for Photosho and Lightroom, photography package. CC download photoshop, it still regristers LR as a trial and recommend me buy PS when I already paid. I am a user of PS and AE.

  Please see the links below.

  • Creative Cloud applications unexpectedly back in the test mode. CCM, CS6
  • Applications creative Cloud back in test mode after an update until 2015 for CC

  Also, make sure you use the right adobe ID to log in.

  Hope this will help you.

  Kind regards

  Hervé Khare

• software creation cloud says I do not have a license, but I have a paid subscription

  my creative software says cloud my free trial has expired, but I have a paid subscription.

  When I start Photoshop for example, he asked me if I want to test the app or if I want to turn on, but when I click on activate, he said: "no subscription detected."

  Help?
  

  Please see the links below.

  • Creative Cloud applications unexpectedly back in the test mode. CCM, CS6
  • Applications creative Cloud back in test mode after an update until 2015 for CC

  Also, make sure you use the right adobe ID to log in.

  Hope this will help you.

  Kind regards

  Hervé Khare