Creating cloud apps on Windows (using Boot Camp on a Macbook) has stopped working

So here's the situation:

I've been subscribing to creative cloud (CC) for a few years now and I have the 'apps' installed on Windows (using Boot Camp on my Macbook Pro). Why is it I am running Windows on a Mac? Because for various reasons I ;-)

A few months ago, I cancelled the subscription but decided to begin to subscribe again. That's when the problems started. Premiere Pro (which is the program I use most often) started to ask forlicensi ng/registration and registration from cc. whenever I started PP I to connect to CC with the result "Thank you for licensing/save...". "or something like that. The other day, I was in a meeting with a client to review changes in a project of PP and suddenly it does not help to to connect to CC. I am stuck in a loop where it says "thank you for the record...". "and then nothing happens. When I click on PP I sign again and so on...

I called Adobe support and when I told them I'm using Boot Camp on a Mac the first guy said ' it is not supposed to work on Boot Camp or virtual machines and if it works it is probably due to a bug in the software '.


I google a bit on this subject and can't find anything about supposed to CC to work with Boot Camp. When I was persistent and told them that they really help me because I'm in a hurry and that the customer is frustrated he actually hung. I called support again and this operator says 'We have no instructions on how to help users with problems in Boot Camp'.

I tried PP uninstall and reinstall, but still get stuck in the Sign-in-loop. Could this something in the registry that I need to change or remove?

I installed PP on my Mac OS without any problem. The thing is that I guess I can't open old projects created on the installation of Windows of PP.

Any help on this would be much apprechiated.

/ Thomas

Looks like the Support of Adobe has solved the problem. I called the third time and this operator is out of the box.

I had to delete some folders (PCB Adobe, Cache SL, SL Store), and then start any application as administrator (Windows) and log in.

Sweet!

Tags: Adobe

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