Creative cloud can't find my subscription

Hello

7 days now that I have subscribed to the creative cloud for photos. (means Photoshop Camera Raw and Lightroom)

Problem is that even though I'm connected with my account, creative cloud seems to have problems to detect my licenses.

I tried to restart the software, restart the computer, uninstall and re install... I also tried to click on the wheel (at the top right of windows cloud creative) to search for updates, but nothing.

Also I can not contact customer service because I'm always working during opening hours. Over the past years, I had a problem similar to this one (only for photoshop) but no Adobe has been able to help me. Ahhh... I had to cancel my account.

Maybe someone can help me?

BTW, if there are some mistakes in my English, I'm sorry, I'm doing my best, but it is not my first language.

Thank you!

lightroom.png

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Tags: Adobe

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