Creative Cloud Desktop App (Mac) does not load
I have updated for Mac OS X El Capitan 10.11.1 a while a go and the application of Office CC began to turn does not. Now I am unable to sync my photos from Lightroom on Mac and iPad, I could not sign in my account in Lightroom CC.
Looks like the icon in the menu bar (medium grey I'm not connected):
And when I clicked it, the window looks like this:
I guess that means it loads, but this process should normally take only a few seconds, but it takes hours and days on my Mac. I have been using Google DNS (8.8.8.8) on my network because my position is subject to pollution of DNS. I tried to go back to my default DNS, but it has not changed the answer. Ideas and instructions would be helpful, thanks!
Hello
Please check the help below document:
Does not open App | Wheels of progress turn continuously
You can also view the nets below where this issue has been addressed:
Adobe Creative Cloud / Desktop App / Home Screen: constant spinning wheel
Creative Cloud Desktop App taped blue spinning wheel after update.
Tags: Adobe
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If you have uninstalled but did not follow upwards with the help of the vacuum of CS then you have probably some remains that could interfere with other facilities. If you uninstall, then use the cleaning tool, you may have better luck.
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http://www.Adobe.com/support/contact/cscleanertool.html
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I'm sorry for the problems faced by you.
Could you try to close the cloud creative app and the removal of the opm.db of the file of the slot location.
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Iles.html http://helpx.adobe.com/x-productkb/Global/Access-Hidden-User-Library-fIt should invite you to you reconnect & solve
OR
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Hi Carolina,.
Please try to delete folder OOBE to this place than the launch and the connection to CC Deslktop apps.
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Uninstall... to run vacuuming... Restart your computer... Reinstall
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Hello
I guess you found a spinning wheel: -.
Please check the help below document:
Does not open App | Wheels of progress turn continuously
You can also view the nets below where this issue has been addressed:
Adobe Creative Cloud / Desktop App / Home Screen: constant spinning wheel
Creative Cloud Desktop App taped blue spinning wheel after update.
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First, close your office cc application.
then, rename the opm.db file by:
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