Creative cloud desktop application does not load Apps

I downloaded the creative suite and configure my account with adobe, but my creative cloud application does not load apps, it remains on the blue spinning wheel, despite clicking 'Download now' on some apps it invites. Any help would be appreciated.


-Tom

Hi Tomgarrad,

Go to Applications--> Utilities--> Adobe Installers.

Uninstall Adobe Creative Cloud.

* If it says application runs in the background, and then open the activity monitor and close the process creative cloud.

Once the creative cloud is uninstalled then follow it mentioned below as follows:

Please go to the library

1. click on Finder, click go and navigate to the folder

2. tap / library and click on Go

3. go in Application Support and Adobe and then delete the OOBE folder.

4 repeat step 1

5. Type ~/Library and click Go

6. go in Application Support and Adobe and then delete the OOBE folder.

7. go to https://creative.adobe.com/products/creative-cloud?promoid=KLYVF

Download Adobe Creative cloud, install it.

If the steps above do not work. Try to enable the root user account, and then try to open Adobe Creative cloud.

Enable the root user: activation and using the user 'root' in Mac OS X

Thank you

Nikhil Gupta

Tags: Adobe

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