Creative cloud for teams - second computer will only install as trial version
Hello
My company bought Creative Cloud for teams. I use a Mac at work and have installed without any problem there. However, at home, I use a PC (Windows 7) and I tried several times to connect to my creative cloud account and download programs so I can work at home, but every time it loads only programs such as trial versions.
I tried several troubleshooting options with no luck:
- Click on the sign in the window of the trial - but he asked me just a serial number which I did of course not.
- I asked my IT dept work to remove and return my seat invitation, which they did, but it does not solve the issue.
- I asked my work COMPUTER dept to check with the dealer we bought Creative Cloud for teams to know if there is any restrictions or parameters that used to allow to install on a second computer but they said it should be good.
- My teammates to work have installed on their Mac home without any problems, there seems to be only a PC problem.
- I have previously on my computer but uninstalled everything CS6 in the case where this caused the conflict - but it does not solve the problem of CC.
- I uninstalled and used the Adobe cleaning tool, then reinstalled but it doesn't work - the hearing days still held countdown.
- I uninstalled again, use a registry cleaning tool (clean base registry, temporary files, files temporary browser etc), used the cleaning tool Adobe (just to make cleaner) and removed all traces of Adobe from my machine. I reinstalled Creative Cloud Application manager, installed Acrobat to try it. This time, the hearing days returned to 30 (instead of zero). I clicked the "sign" button in, it connect but always requires a serial number.
I tried contacting Adobe via chat but we told him after that some time I would need to talk to Tech Support. My discussions with the Technical Support Adobe in the past have not been successful, so I thought I would ask the forum as my last-ditch attempt to solve this problem.
All suggestions welcome.
Thank you!
Hello
Reset the hosts file:
Windows
Click Start > run, type % systemroot % \system32\drivers\etc and then press ENTER.
Right-click on the hosts file, and then select open. Select the application Notepad open the hosts file.
Save the hosts file: Choose file > save as, save the file as hosts.backup, and then click OK.
Look for the hosts file for entries referencing activate.adobe.com (for example, 127.0.0.1 activate.adobe.com) and remove these entries.
Save and close the file.
Mac OS
Log in as an administrator to change the hosts file in Mac OS.
In a window of Finder, select go > go to folder.
Type/etc.
Select the hosts file and open it.
Save the hosts file: Choose file > save as, save the file as hosts.backup, and then click OK.
Look for the hosts file for entries referencing activate.adobe.com (for example, 127.0.0.1 activate.adobe.com) and remove these entries.
Save and close the file.
Kind regards
Romit Sinha
Tags: Adobe
Similar Questions
-
I ordered creative cloud for teams, and in my account, status says "your order is being processed". Now I can install creative cloud app, but no desktop applications.
I ordered the wrong thing or should I wait until my credit card has been accepted?
Since this is an open forum, not Adobe support... you must contact Adobe personnel to help
Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">===>
Don't forget to stay signed with your Adobe ID before accessing the link below
Creative cloud support (all creative cloud customer service problems)
-
That I need to activate my membership creative cloud on my second computer but I get a message telling me that I have already installed on 2 computers, which I did not, and the only option it gives me is to uninstall all of my computers, I am reluctant to do because it works on my main computer (MacBook Pro) and I don't want to ruin that. How to install on my desktop (iMac) counter without uninstalling on my another computer first? My subscription tell me I can have it installed on 2 computers!
that option is not to uninstall, it is disconnected.
Click Yes and disconnect all others. then you can connect on the one you want.
and when you start a program adobe on your other program will give you the option to connect.
end of the number.
-
Can I install my creative cloud on the second computer? I would also like to use it on my macbook, imac not only?
And how to proceed?
Help!
use the installation cs6 files and your cs6 serial number:
Available downloadable Setup files:
- Suites and programs: CC 2015 | CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard | CS3
- Acrobat: DC, XI, X | Suite X | 9,8 | 9 standard | 8 standard
- Captivate: 9 | 8 | 7 | 6 | 5.5, 5 | 1
- Cold Fusion: 11: 10 | 9.0.2 version 9.0.0, 9.0.1, 8.0.1, 8.0.0, 7.0, 6.1, 6.0, 5.0, 4.0
- Contribute: CS5 | CS4, CS3 | 3,2
- FrameMaker: 12, 11, 10, 9, 8, 7.2
- Lightroom: 6.4| 6| 5.7.1| 5 | 4 | 3
- Photoshop Elements: 14,13,12,11,10 | 9,8,7 win | 8 mac | 7 mac
- Premiere Elements: 14,13,12,11,10| 9, 8, 7 win | 8 mac | 7 mac
Download and installation help links Adobe
Help download and installation to Prodesigntools links can be found on the most linked pages. They are essential; especially steps 1, 2 and 3. If you click on a link that does not have these listed steps, open a second window by using the link to Lightroom 3 to see these "important Instructions".
-
why I can't install creative cloud on a second computer?
I have a second computer that I would like to install creative cloud and I think you can install the creative cloud on two computers. When I try to install the creative cloud on the second computer, he asks me to buy or start my trial period. No idea why it does this?
Please see the links below.
- Creative Cloud applications unexpectedly back in the test mode. CCM, CS6
- Applications creative Cloud back in test mode after an update until 2015 for CC
Also, make sure you use the right adobe ID to log in.
Hope this will help you.
Kind regards
Hervé Khare
-
Try to download Creative cloud on a second computer, but all I can get is a 30 days trail
I have creative cloud on my work computer. I'm trying to download Creative cloud on a second computer (my house), but all I can get is an option for 30 days and not the full track. Help, please.
Your subscription to cloud shows correctly on your account page?
If you have more than one email, you will be sure that you use the right Adobe ID?
https://www.adobe.com/account.html for subscriptions on your page from Adobe
If Yes
Some general information for a subscription of cloud
Cloud programs don't use serial... numbers you, connect you to your cloud account paying to download & install & activate... you may need to sign out of the cloud and restart your computer and log into the cloud for things to work
Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud
-Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
-http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
-http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
-http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html
-ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp
-http://helpx.adobe.com/creative-cloud/kb/license-this-software.html
If no
This is an open forum, Adobe support... you need Adobe personnel to help
Adobe contact information - http://helpx.adobe.com/contact.html
-Select your product and what you need help with
-Click on the blue box "still need help? Contact us. "
-
Creative cloud for teams - Illustrator - impossible to find serial number
Hello. I bought (March 25, 2016) Adobe Creative Cloud for teams with Illustrator (annual membership with monthly payments), but when I looked into products in my accounts Adobe, it's not Illustrator and no serial code, so I can not finish the registration and can only use the trial version. Can you help me with this? Thank you in advance.
There is no serial numbers for creative cloud subscriptions.
Help creating cloud / Cloud Creative applications request serial number
https://helpx.Adobe.com/creative-cloud/KB/CCM-prompt-serial-number.html
FAQ: What should I do if I have a subscription, but my application acts as if I had a trial?
https://forums.Adobe.com/thread/1962238
Log, activation, or connection errors. CS5.5 and later, Acrobat DC
https://helpx.Adobe.com/x-productkb/policy-pricing/activation-network-issues.html
Download/install the desktop application, connect and install applications subscription.
https://helpx.Adobe.com/creative-cloud/help/download-install-app.html
Creative cloud to desktop
https://helpx.Adobe.com/creative-cloud/help/creative-cloud-desktop.html
Sign out, sign in | Creative office cloud app
http://helpx.Adobe.com/creative-cloud/KB/sign-in-out-creative-cloud-desktop-app.html
-
How to remove a license/seat Creativ-Cloud for teams?
There someone now how to remove a seat/user of the creative cloud for teams? I have a unused seat and wants to get rid of it.
It does not seem that Adobe still wants to share this information on the faq. I understand that I must eventually pay anyway, all year
but really, I don't want to pay for this unused seat for the rest of my life...
Thanks in advance!
Hello
No way to remove it yourself, you must contact the customer and normally they will remove it without any problem.
-
Creative cloud for teams Invitation has not received
I invited a member of the team to use creative Cloud for teams and the Adobe site says the invitation was sent, but the user never received. I deleted this account and used an email that I have access to, and I never received it. How long does take to send the invitation?
Adobe has apparently sent to different areas of e-mail problems. The target user must add Adobe as a contact. (We are talking not only about the audit of the records of spam either.))
See the Adobe link:
-
Creative cloud for teams and DPS
Hello
We are a small team and decided to sign up for creative cloud for teams. Currently, the account has a license that will be added to the when we will begin to develop. My question is if I am able to create limitless applications of simple-folio? As when I try to click on the App generator, I wonder to pay an additional monthly subscription. I tried to call but it was a disaster, and came here to see if there is a simple solution.
Thank you
Tom
Single edition apps are not included in the subscription of the teams.
-
I am trying to download media encode 6 for creative cloud for teams? Not on the list of products. It is included in first pro download? If neither can I download it as a stand-alone or an upgrade for my desktop creative suite 5.5?
OK thanks Wildebeeest. Remove and reinstall Premiere Pro or After Effects will reinstall Adobe Media Encoder.
-
Disable access to the storage capability of creative cloud for teams?
Is it possible to disable access to Creative Cloud Files when you use the Creative Cloud software for teams/Volume Licensing customers? We are considering moving to Cloud Creative subscriptsions instead of traditional licensing and the ability to disable this feature would be the best way to comply with the security requirements of our company.
Thank you.
BrickyB, that's what says creative cloud FAQ,
My organization wants to block access to certain services, such as storage and access to the community features available through creative cloud. Is this possible?
Yes, your administrators can block users access to online services. Online services and their URLs are listed here.
As an administrator, you will also be able to deploy independent creative cloud desktop applications of cloud services using the Packager creative cloud. Creative cloud packer is available through creative cloud for teams.
Check this box for more details.
-
Creative cloud for teams (no hidden costs)?
About the subscription team CC please specify this following:
(1) is there a certain number of seats allocated to the purchase of the team and if so, how?
(2) for a company of 6 to 8 employees who need to use various products from the Suite of master, is their a surcharge for each employee or a seat?
Please clarify as soon as possible because our company is very interested in membership, but we need more clarity on this particular issue.
Concerning
S. Phillips
http://www.Adobe.com/au/products/creativecloud/FAQ.html#CCM-teams
(1) is there a certain number of seats allocated to the purchase of the team and if so, how?
No, you pay per seat. Single-seat minimum, maximum is willing to pay for.
"How creative cloud for teams cost?
Creative cloud for teams is US$ 69.99 per user, per month (with an annual commitment). Existing CS3 and later people have already bought the Creative Suite software through a volume licensing program can purchase at a price of US $49.99 per month and per user. »
(2) for a company of 6 to 8 employees who need to use various products from the Suite of master, is their a surcharge for each employee or a seat?
Same cost per user and per month, regardless of whether they are using 1 app, some applications or applications.
You pay $69.99 for each seat per month. You can add, remove or reassign the seats of the administration console as required.
6 seats x $69.99 per month = $419,94 per month
8 places x $69.99 per month = $559,92 per month
-
Possible creative cloud for teams on a MAC and Windows?
Hi, I use creative cloud for teams on a Mac. Is it possible to use also a 2nd machine with the windows installation? He says that I don't have a Moderno on Windows.
Thank you!
Hello
Your subscription allows you to have facilities on both machines work, then Yes, you can use the software on two machines (but not at the same time).
You can check: http://www.adobe.com/legal/licenses-terms.html
I hope this helps!
-
I installed the creative cloud on my iMac. I have a subscription teacher since last year and I have the right to install my license on 2 computers (Mac book Pro and iMac). Once I decided to install the licenses of Creative cloud on my second computer (iMac), it does not work and says that it is already in use? I just installed my certificates on a computer (Mac pro boo).
What is the problem?
Hello
You can have the creative cloud installed and signed in on two computers as long as you don't use it on one at a time. Download and install as you did on the first computer, sign in to your Adobe account on the Adobe using your Adobe ID website, download the desktop app from clouds, then download the software. Sign on a computer that should not be used: log in and log out of the desktop Adobe Creative Cloud application
Also see:https://helpx.adobe.com/x-productkb/policy-pricing/error-maxium-acitvation-exceeded.html
Maybe you are looking for
-
Desktop HP Envy h8-1485ea: hp envy h8-1485ea slow at startup
I have had this PC for a few years now and even though I keep the start up programs at least the boot time is now about 5 minutes. I think that this pc has a 16 GB drivewhich SSD I thought caching was supposed to prevent from starting slow times. The
-
HP Premium C410A cannot load the printer drivers eith disc or download
HI, I moved the printer to a different computer and on this computer (Windows 7 64-bit) I can't load the drivers of each disk or online. When going through the installation process as it gets to checking for updates, download updates, and once he s
-
Can I use a double layer DVD to back up my music, pictures, data etc. on Windows 7 64 bit?
-
BlackBerry smartphone email &; SMS - silencer
Hello Please can someone help me with a prblem that makes me crazy? For some reason any my "BOLD" has ceased to be the usual noise to warn me of an incoming message or a SMS. Until the last two days, it was fine. Phone still rings as usual for incomi
-
When I activate my windows 7 Home Premium its gives me the error.
The error code is 0xC004C008. Can someone help me. ? And also, this shows the id of the product has expired why so...?