Creative cloud: how to change the method of payment

Hello. I got the paypal payment method, but it does not work. I want to change the form, but I can't. I have only the method by paypal. How to exchange against transfer or another card. Please help

Hi Agnieszkak69184891,

I see that you have a subscription active creative under the enamel even cloud as with forums.

Unfortunately, it is not possible to change the method of payment PayPal, credit card or vice versa.

You will need to cancel your subscription and purchase a new subscription in order to change the method of payment.

Please contact support by calling/chat for cancellation requests and billing queries:

Contact the customer service

* Be sure to stay connected with your Adobe ID before accessing the link above *.

You can also check the help below document:

https://helpx.Adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html

Please go through the Adobe - General conditions of subscription as well.

Tags: Adobe

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