Creative cloud: how to change the method of payment
Hello. I got the paypal payment method, but it does not work. I want to change the form, but I can't. I have only the method by paypal. How to exchange against transfer or another card. Please help
Hi Agnieszkak69184891,
I see that you have a subscription active creative under the enamel even cloud as with forums.
Unfortunately, it is not possible to change the method of payment PayPal, credit card or vice versa.
You will need to cancel your subscription and purchase a new subscription in order to change the method of payment.
Please contact support by calling/chat for cancellation requests and billing queries:
* Be sure to stay connected with your Adobe ID before accessing the link above *.
You can also check the help below document:
https://helpx.Adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html
Please go through the Adobe - General conditions of subscription as well.
Tags: Adobe
Similar Questions
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I want to change the method of payment of credit card at paypal. How do I do that?
I have a creative cloud account. I use credit card to pay monthly fees of €49.99.
But I want to change my payment via Paypal.
There seems to be no option to switch between credit cards and paypal?I was on the phone with support for more than an hour. Spoke to three different people. None of them had any idea.
I said to cancel the CC account. But it seems that when I do that, I'll be charged €60,49 per month.
It would be silly, wouldn't it?
Is there another way to change the mode of payment? Needless to say, I wish I could continue to use my InDesign, Photoshop etc. without problem.
Hello
If you want to change the method of payment, you will need to cancel this subscription and buy a new via other payment method.
For queries related to billing, you can contact support by calling/chat.
Kind regards
Sheena
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If I don't get creative cloud, how will limit the use of photoshop touch?
If I don't get creative cloud, how will limit the use of photoshop touch?
I don't think it will limit your work with PS Touch, but could enahnce it a little.
Just try to free membership of 2 GB and find out:
https://creative.Adobe.com/plans
Thank you!
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PMT_000008 error, when I'm trying to change the method of payment. Help, please! Cookies are cleaned, tried different browsers. It does not help.
Since this is an open forum, not Adobe support... you must contact Adobe personnel to help
Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">===>
Don't forget to stay signed with your Adobe ID before accessing the link below
Creative cloud support (all creative cloud customer service problems)
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Can not change the method of payment, it's infuriating.
All I want to do is change my payment method from my PayPal account to a credit card. I could not do it because whenever I go in "manage your account" the software says "edit payment method" but does not give me the option to change my PayPal account existing or creating a new PayPal account. During this time I sat him for hours, just trying to pay my dues $ 19.99 while being locked out of all my software and unable to do my job. I have customers of breathing down my neck and I'm lost money on the inability to make a payment of $19.99! Worse yet, can I get Adobe support? No, instead I sent on a hunt of the oie wild and have to read through a bunch of nonsense 'of the solutions' everything I ALREADY TRIED several TIMES. I gives me the opportunity to live chat with a technician who can actually help me? No! Instead, Adobe sent me here for its forums that once again, I have to read through a bunch of solutions of nonsense, I guarantee I TRIED ALREADY. I don't have time for that. Adobe to fix this now.
Cannot change the method of payment.
If you wish to pay by credit card. You must place new order and cancel the current.
If it's subscription month. You can cancel this subscription form your adobe account:
Cancel your membership creative cloud
Otherwise please contact support:
Hope this will help you.
Concerning
Megha Rawat
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why I can not change the method of payment and my billing information?
why I can not change the method of payment and my billing information? By clicking on the buttons right just does not work
Manage your membership and your payment. Creative cloud
To the link below, click on the still need help? option in the blue box below and choose the option to chat or by phone (do not support the weekend)...
Make sure that you are logged on the Adobe site, having cookies enabled, clearing your cookie cache. If it fails to connect, try to use another browser.Creative cloud support (all creative cloud customer service problems)
http://helpx.Adobe.com/x-productkb/global/service-CCM.html ( http://adobe.ly/19llvMN ) -
Account suspended, cannot change the method of payment
My account is suspended for non-payment. Need to change the method of payment. MS Help says ' 3. under subscriptions, click on manage, and then click on change the payment option for the service you want to migrate. "Cannot find this option.
Hi JK10110
Thanks for posting in the Microsoft Community.
Given that the account is suspended I recommend you contact the Microsoft store and check if it helps.
I suggest you check out the link below.
http://www.microsoftstore.com/store/msstore/HTML/pbPage.Help_Site_Contact_Us
Please report if you have any questions. I'll be happy to help you.
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Cannot change the method of payment
Hello
I want to change the method of payment by entering another information of credit card, first when I do it and SAVE, page said that it cannot validate the payment method, secondary I wonder where I need to enter the CVV number, there is no field for it.
Can someone help me?
I tried again today I've done it before and it works, probably adobe corrects this bug
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change the method of payment?
I can't change my method of payment because my bank account from paypal does not work for some reason any. does anyone know how to bypass it without canceling a subscription?
Hi Nickl48276078,
I see that you have active creative cloud for plan of photography under the same Adobe ID as with forums and you pay via paypal.
Unfortunately, it is not possible to change payment details FRO paypal credit card or vice versa. The only option is to cancel the subscription and buy a new subscription.
Please see:manage your Adobe Creative Cloud membership
For more details please contact Adobe support:
* Be sure to stay connected with your Adobe ID before accessing the link above *.
-
change the method of payment in iCloud
I can't find a way to access my account on my iMac to change the payment method for my iCloud account.
System Preferences > iCloud > contact INFORMATION > payments.
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You cannot change the method of payment of Adobe Stock
Hello! I can't change the payment method Adobe Stock, there is no option change! I want to pay card to Pentecost! In Spain, you have no phone support for this and any information on the internet for this error.
I await your response. Best regards
Hello
Unfortunately, there is no option to change the type of Paypal payment on credit card.
The only option is to cancel your existing subscription and sign up again using credit cards - see cancel your membership Adobe Stock
Kind regards
Bev
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Need to change the method of payment, NOW
Is anyone on chat, Geez STINKS this service
Chat/phone: Mon - Fri 05:00-19:00 (US Pacific time) <===>===> NOTE DAYS AND TIME
Don't forget to stay signed with your Adobe ID before accessing the link below
Creative cloud support (all creative cloud customer service problems)
http://helpx.Adobe.com/x-productkb/global/service-CCM.html
-or by phone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html
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change the method of payment and the address abroad
I m location has been changed and you want to change my personal details and payment details _ but how?
Hi Anthony,.
Please try the link: change the country associated with your Adobe ID
If not, please contact customer service for billing and payment research related.
* Be sure to stay connected with your Adobe ID before accessing the link above *.
Kind regards
Sheena
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How do I change payment payment in advance (student)? There is no place to do it from my phone? (I pay every month today)
Hello
You will need to contact support by calling/chat for this request.
* Be sure to stay connected with your Adobe ID before accessing the link above *.
Kind regards
Sheena
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so, there is nothing but a 'forum' to help solve all these problems?
even if I paid? and I can't call and talk to someone about the problems of this kind?
Hello
If I check the order details for the associated with this profile adobe ID, any subscription/order is found.
Please make sure that you are connected with the right ID from Adobe.
Kind regards
Hervé Khare
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