Creative cloud is asking to update the two CC indesign and indesign CC2014 on my mac. Is there a way to eliminate the double?
Creative cloud is asking to update the two CC indesign and indesign CC2014 on my mac. Is there a way to eliminate the double?
You can uninstall one of them.
Tags: Adobe
Similar Questions
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my creative cloud is not getting updated. the update does not start yet. It was 0% for the last 24 hours
Hello
Please follow the steps below and check it, if it helps:
1 - click wheel settings in the upper right of the cloud creative app > Preferences > sign out
2 force quit Adobe all activity monitor processes / end of task for Adobe on the process from the Task Manager (e.g. cc, Core sync, the broker CC library, Office, Adobe, Adobe CPI, demon Adobe Crash etc..)
3-
MAC: Right-click on the icon in the Finder and select the 'Go - To' folder option. You will get a text box, type in the following command and then press the 'return '. ("Not to be missed ~ symbol") ~/Library (It will open the folder of the user's library.)
Then go to the Application Support > Adobe > OOBE folder and folder AAM Updater so trash
WINDOWS: C:\Users\
\AppData\Local\Adobe\ MAA UPDATER and OOBE times 4-
MAC: Go to the Apple icon > System Preferences > privacy and security > firewall > TURN OFF (to do this, you will need to click on the padlock in the lower left of this machine and then enter your mac password)
Go to the Apple icon > System Preferences > Security and privacy > General > allow applications downloaded on should be in ANY
WINDOWS: see, turn the firewall on or off - Windows Windows help
5 make sure there is no other Internet active safety program - if it is then go ahead and launch CC app and login and check
Let us know if that helps.
Kind regards
Bani
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I appreciate your help!
Hello
Yes, you can download it on Mac/Windows computers. As subscription creative cloud is allowed to be used on two computers, but you cannot use it at the same time.
You may please check out the link below to download the desktop app creative cloud.
Download Adobe Creative cloud apps | Free trial of Adobe Creative Cloud
You can also see help document https://helpx.adobe.com/creative-cloud/help/manage-apps-services-desktop.html
Hope this will help.
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my creative cloud could not be updated, the error code is 50.
I am trying to download some trial off to create clouds, but failed with an unexpected error. Please help :)
Hi KC Tan,.
Please refer to the threads below where the issue has been addressed:
CC desktop - the infamous error code 50 is back
Cannt day creative cloud at CC2015... It gives me the error code: 50? HELP PLEASE.
Kind regards
Sheena
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My creative cloud app Manager begins immediately the update when it is opened, and it freezes and never ends the update. So I'm not able to access anything whatsoever. How to stop the update process, or reload? I have to reinstall everything?
Hello
You have to just reinstall CC app. Please follow the steps mentioned below to solve this problem, depending on your operating system.
(Mac)
(1) close adobe all processes in the activity monitor (cloud Creative), synchronization of the base, CC, ccx, services for the desktop application adobe, adobe office, CIB Adobe updater AAM Broker service
2) navigate to the following locations and assign all permissions to the adobe folders to the current user. To navigate, click on go in the bar on then click goto... type/library/application support of / and then click OK.
(3) to assign the authorization right click on adobe folder and click on Get info... A window will open. Then click on the lock symbol to allow editing. Then click on sign + to add your user name. Then change read only to read and write. Then click gear icon on the bottom and click on apply to the elements included and click ok... Go to the next step then.
3) navigate to the location following support/adobe application and rename in oobe to oobe.old and aamupdator.old aamupdator.
(4) place you ~/Library/application support/adobe/oobe and rename in oobe to oobe.old and aamupdator.old aamupdator.
Cloud creative library and remove 5 open application).
(6) open utility library of the application itself and delete Adobe application manager and creative cloud
(7) install creative cloud from link according to https://creative.adobe.com/products/creative-cloud
(8) launch cc app and it should work properly
(Windows)
(1) close adobe all processes in the Task Manager (Core sync services for the desktop application adobe, adobe office, broker CIB Adobe updater AAM service)
2) navigate to the following locations and assign all permissions to the adobe folders to the current user. (Right click on adobe folder select properties then click on the Security tab, click on edit and select current user, that you are connected to, select full control, click on apply and then ok)
C: / / program data (to view hidden files to see this folder)
C: / / program files 86 x files / common
C: / / program files x 86.
C: / / program files common files
C: //program files.
Go to c:/programdata/Adobe and oobe and rename it oobe.old
Go to c: / / programfiles86x/common files/adobe/and rename the oobe oobe.old and aamupdator to ammupdator.old and delete the folder Adobe application manager
Go to c: / / Users/username/appdata/local/adobe/rename in oobe to oobe.old and aamupdator.old aamupdator
Go to Control Panel/Add or remove programs and uninstall cloud creative app
Install app creative cloud from link according to https://creative.adobe.com/products/creative-cloud
Run it and it should work.
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When I hit the creative cloud icon it starts updating creative cloud but stops at 2 percent and said to try to connect to the server, and does nothing else. My internet is fine. I have Adobe master collection installed on this laptop. I disabled my firewall to see if that helped, but it does not work.
Hello
Please follow CC update stops at 2%. Network does not connect to the server from Adobe. What can I do?
Hope that helps!
Kind regards
Sheena
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I use PS extended 6. It works well, but it will not be updated. I'll take a notice in my application creative cloud he has an update waiting. I'll click on the UPDATE button and it works 100% and then give me a update failure message.
I fixed the old-fashioned way. Uninstall - reinstall. Works fine now.
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My creative cloud app wouldn't update so I followed the instructions to uninstall, clean and reinstall and now I get an error code 43 after 2%. Now, I can't reinstall all the apps. Is there something im missing? IM on a mac.
Please refer creative cloud re-install - get error 43
Concerning
Hervé Khare
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I cannot associate my signature to the creative cloud, an error occurs when the opening of the first, he is asking me to renew the subscription, what I do?
Hello
Please see CC help | 'Renew your membership' window appears when you launch an application Cloud Creative
Kind regards
Sheena
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Creative cloud does not load, install the update to %0
My creative cloud Panel does not load. Shows updated to 0% of loading.
Hi David,
Please try to restart your machine and then update.
If the error persists, please uninstall the application using the creative Cloud help Adobe CC | Uninstall the desktop creative cloud application , and then reinstall the latest version of the help below document:
The creative cloud desktop application to manage your applications and services
Kind regards
Sheena
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Get the error when update: Office creative cloud could not be updated. (error code: 2).
I'm on a McBook Pro, OSX 10.9.5 retina.
How to fix error Code: 2?
Always the same?
Follow the procedure below:
Please follow the steps below:
1)
Click on the Finder and search options listed next to icon located Apple in the upper left of the screen and click on the "Go" menu button and select 'utilities '.
(Applications > Utiliites)
Look for a CC Adobe and Adobe Application Manager folder under utility window and trash both folders.
2)
Click on the link below and download & run the cleaning of Adobe tool:
Select the option "Adobe Application Manager for Mac OS X 10.6" and then click on "Clean up selected."
3) click on the link below and download file Creative Cloud install and use the same to install the creative Cloud Desktop application.
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How do you install the creative cloud on several computers using the same license?
How do you install the creative cloud on several computers using the same license?
Installation on multiple computers can be done independently of the subscription. You only need the lic3ense when it comes to activation, you have two active facilities (signed in). Just install the desktop application and use it to install the applications, and then connect to activate.
https://helpx.Adobe.com/creative-cloud/help/download-install-app.html
Creative cloud to desktop
https://helpx.Adobe.com/creative-cloud/help/creative-cloud-desktop.htmlSign out, sign in | Creative office cloud app
http://helpx.Adobe.com/creative-cloud/KB/sign-in-out-creative-cloud-desktop-app.htmlHelp of activation & deactivation
https://helpx.Adobe.com/x-productkb/policy-pricing/activation-deactivation-products.html#a ctivate-how-to'sInstall, update, or uninstall applications
http://helpx.Adobe.com/creative-cloud/help/install-apps.html -
I have a one year membership in the creative cloud. The computer, on which I had downloaded had a problem with the hard drive and that I must have wiped out whole computer. I now need help re - download the creative cloud.
Download/install the desktop application, connect and install applications subscription.
https://helpx.Adobe.com/creative-cloud/help/download-install-app.html
Creative cloud to desktop
https://helpx.Adobe.com/creative-cloud/help/creative-cloud-desktop.html
Sign out, sign in | Creative office cloud app
http://helpx.Adobe.com/creative-cloud/KB/sign-in-out-creative-cloud-desktop-app.html
Install, update, or uninstall applications
http://helpx.Adobe.com/creative-cloud/help/install-apps.html
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I bought but creative cloud still ask to buy and work as a trial
I bought but creative cloud still ask to buy and to collaborate in the trial. How my work bought.
Hi Mory,
Please follow the article: Solve common Adobe Creative cloud activation of (log) and questions (disconnect) disabling or error messages which will help you get the number fixed.
Let us know if it works or not.
Thank you
Yann Arora
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I have a singel Abo for After Effects and I would get the whole OBA of the Adobe Creative cloud. How can I cancel my only abo and go for full?
Single update for all http://forums.adobe.com/thread/1235382 clouds can help
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