Creative cloud is dead and no download possible because it does not open. DO NEED to HAVE IT DOWNLOADED again, but the download only what I could do, I couldn't install it.

Creative cloud is dead and no download possible because it does not open.

Does not open App | Wheels of progress turn continuously ' t - open.html

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  • Updated for Photoshop, InDesign, and Illustrator 6/18, now nothing does not open: error 16

    Updated for Photoshop, InDesign, and Illustrator 6/18, now nothing does not open: error 16. None of the 16 fixed error using the Adobe PCD folder permissionms and SLS store work. Uninstall and reinstall do not work. Is on the phone with Adobe 5 times since that happened on June 18. Probalby spent 5 hours on the phone with 4 different tech. I'm waiting for a recall, but the guy Adobe told me that it will be 2 days. Other engine have this same problem... everything is resolved? Help!

    PS - also made a new user account and tried to open with that, thinking it was a permissions problem. Always error 16. Frustrating... can not work if I don't have the software.

    I found a solution on a post in the forum.

    Installation of creative application Cloud Desktop caused my PS CS6 and applications of Cloud Photoshop CC go error 16. After trying just about everything, open the Terminal and type:

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    I think I typed in my login pw also when he asked for it.

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    You may have installed one or more variants of the malware "VSearch' ad-injection. Please back up all data, and then take the steps below to disable it.

    Do not use any type of product, "anti-virus" or "anti-malware" on a Mac. It is never necessary for her, and relying on it for protection makes you more vulnerable to attacks, not less.

    Malware is constantly evolving to work around defenses against it. This procedure works now, I know. It will not work in the future. Anyone finding this comment a couple of days or more after it was published should look for a more recent discussion, or start a new one.

    Step 1

    VSearch malware tries to hide by varying names of the files it installs. It regenerates itself also if you try to remove it when it is run. To remove it, you must first start in safe mode temporarily disable the malware.

    Note: If FileVault is enabled in OS X 10.9 or an earlier version, or if a firmware password is defined, or if the boot volume is a software RAID, you can not do this. Ask for other instructions.

    Step 2

    When running in safe mode, load the web page and then triple - click on the line below to select. Copy the text to the Clipboard by pressing Control-C key combination:


    In the Finder, select

    Go ▹ go to the folder...

    from the menu bar and paste it into the box that opens by pressing command + V. You won't see what you pasted a newline being included. Press return.

    A folder named "LaunchDaemons" can open. If this is the case, press the combination of keys command-2 to select the display of the list, if it is not already selected.

    There should be a column in the update Finder window. Click this title two times to sort the content by date with the most recent at the top. Please don't skip this step. Files that belong to an instance of VSearch will have the same date of change for a few minutes, then they will be grouped together when you sort the folder this way, which makes them easy to identify.

    Step 3

    In the LaunchDaemons folder, there may be one or more files with the name of this form:

    com Apple.something.plist

    When something is a random string, without the letters, different in each case.

    Note that the name consists of four words separated by dots. Typical examples are:

    com Apple.builins.plist

    com Apple.cereng.plist

    com Apple.nysgar.plist

    There may be one or more items with a name of the form:


    Yet once something is a random string, without meaning - not necessarily the same as that which appears in one of the other file names.

    These names consist of three words separated by dots. Typical examples are:



    Sometimes there are items (usually not more than one) with the name of this form:

    com.something .net - preferences.plist

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    com.jangly .net - preferences.plist

    Drag all items in the basket. You may be prompted for administrator login password.

    Restart the computer and empty the trash.

    Examples of legitimate files located in the same folder:

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    com Apple.Qmaster.qmasterd.plist

    com Apple.aelwriter.plist

    com Apple.SERVERD.plist

    com Tether.plist

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    Do not delete the folder 'LaunchDaemons' or anything else inside, unless you know you have another type of unwanted software and more VSearch. The file is a normal part of Mac OS X. The "demon" refers to a program that starts automatically. This is not inherently bad, but the mechanism is sometimes exploited by hackers for malicious software.

    If you are not sure whether a file is part of the malware, order the contents of the folder by date modified I wrote in step 2, no name. Malicious files will be grouped together. There could be more than one such group, if you attacked more than once. A file dated far in the past is not part of the malware. A folder in date dated Middle an obviously malicious cluster is almost certainly too malicious.

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    Step 4

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    Step 5

    The malware lets the web proxy discovery in the network settings. If you know that the setting was already enabled for a reason, skip this step. Otherwise, you should undo the change.

    Open the network pane in system preferences. If there is a padlock icon in the lower left corner of the window, click it and authenticate to unlock the settings. Click the Advanced button, and then select Proxies in the sheet that drops down. Uncheck that Auto Discovery Proxy if it is checked. Click OK, and then apply.

    Step 6

    This step is optional. Open the users and groups in the system preferences and click on the lock icon to unlock the settings. In the list of users, there may be some with random names that have been added by the malware. You can remove these users. If you are not sure whether a user is legitimate, do not delete it.

  • Google Chrome snuck in. I changed the default IE. A Win 7, Outlook Home and Business 2010. Links Hypertext does not open now. How to fix it. Explanation below.

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    If the problem persists, I suggest you to post your query in Microsoft Office and Outlook Forums for better support.
    To uninstall Google Chrome see the help link and check if it helps.! wIlTTphMOHI/chrome/subject
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    Please see: -.

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    To the link below, click on the still need help? option in the blue box below and choose the option to chat or by phone...

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    Restore default file associations,

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