Creative cloud is greyed out in my menu on my iMac. How can I access it?

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• Icon creative cloud in grayed out in the menu bar.

  Icon creative cloud in grayed out in the menu bar.

  Drop-down menu shows no apps or updates at all.

  Have rebooted several times.

  I recently restore my system from a Time Machine backup.

  Any help?

  Thanks in advance!

  Thanks David,.

  I was able to get it solved via the Adobe support cat.

  Pretty easy, it turns out that.

  Just had to trash the file opm.db, which can be found via this path:

  username > library > Application Support > Adobe > OOBE > opm.db

  Thanks again!

• When you try to activate creative cloud, I get "this code has already been used. How can I proceed with the download and installation?

  When you try to activate creative cloud, I get "this code has already been used. How can I proceed with the download and installation?

  Thanks for the Email, the problem is solved now. Please do not hesitate to contact in the future.

  Concerning

  Baudier

• Hi guys, I bought a plan for using Photoshop and I can't download it. I received an email to verify my account after you pay, and then said: I will log in on creative cloud, I'm doing it, but it does not work, how can I do? Please someone help me

  I do not know how to connect creative cloud, and each time I try to discover by the website it shows just make me buy a plan (I already have)

  Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud

  -Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html

  -https://helpx.adobe.com/creative-cloud/help/sign-in-out-activate-apps.html

  -http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

  -https://helpx.adobe.com/x-productkb/policy-pricing/activate-deactivate-products.html

  Download & install instructions https://forums.adobe.com/thread/2003339 can help

  -includes a link to access a page to download the Adobe programs if you do not have a disk or drive

  -you will need to enter your original serial number during the installation for non-Cloud programs

  - or kglad links in response to #1 here can help https://forums.adobe.com/thread/2081216

  Also go to https://forums.adobe.com/community/creative_cloud/creative_cloud_faq

  - and also read https://forums.adobe.com/thread/1146459

• I just installed creative cloud but the confirmation email is not the right one, how can I change it?

  Hey guys, I'm new on this and I just installed Creative cloud on my Mac book Pro, but when I open it, it opens in the toolbar of office and tell me to check the mail. Yet, mail that appears with an error and I tried to find ways to change this e-mail address again to no avail. Even when I install / download when im logged into my email account remains the same.

  Manage your membership and your payment. Creative cloud

  https://helpx.Adobe.com/x-productkb/policy-pricing/membership-subscription-troubleshooting-creative-cloud.html

• I bought a creative cloud, but he did not appear in my orders. How can I get my money back or the product I purchased?

  I was able to download creative cloud (photoshop and lightroom), but it appeared only the free versions. The payment is taken on my account (student price € 12.39) but it shows no command in my Adobe account.

  If it's as if you use a trial when you are a member, please see this FAQ:

  FAQ: What should I do if I have a subscription, but my application acts as if I had a trial?

• When I try to install creative cloud, it tells me that installation cannot be initialized. How can I fix?

  I had a problem with my Dell laptop and whenever I opened Photoshop it would freeze and crash my computer. I had to recover my computer almost a month, and now when I try to download photoshop and creative cloud it tells me the same error message. Any ideas how I can download creative cloud correctly?

  Hi Jascam,

  Please see the below help document to solve the problem:

  Error: "cannot install initialize | Windows

  Kind regards

  Sheena

• My creative cloud subscription ran out. I've updated my contact information. Adobe is deducted from the money, but I can't find the serial number in my account for the product so can't get all running programs. I have the small card, but there letters and

  My creative cloud subscription ran out. I've updated my contact information. Adobe is deducted from the money, but I can't find the serial number in my account for the product so can't get all running programs. I have the small card, but there are letters and numbers. Adobe doesn't let me put those in the fields of serial number. Is it possible I can get Adobe to help me because I'm paying for something that I can't use.

  Hello

  Please check the help below document:

  Quickly find your serial number

  In the case of the volume license product, please visit: site Web of Adobe License | Serial numbers | Orders | Accounts

  Kind regards

  Sheena

• Creative cloud icon disappeared from my apple menu bar!

  Creative cloud icon disappeared from my apple menu bar! How can I get it back?

  Drag the icon to the Applications folder. solved. Thank you.

• The creative cloud app isn't in the menu bar and...

  The creative cloud icon is not in the menu bar and does not update my apps.

  OSX Yosemite

  10.10.5

  No idea how to operate?

  In other words, there is a parameter that affects the creative cloud app launch.

  In this case, it is necessary to check with log files.

  You can contact the Support from Adobe and check it once.

  Click always need Help (help), and then select the Chat option:

  https://helpx.Adobe.com/contact.html?step=CCSN_membership-account-payment_account-settings _stillNeedHelp

  Request for technical support.

• If I have already downloaded creative cloud on my laptop but you want on my desktop how do? Membership is free at my school?

  If I have already downloaded creative cloud on my laptop but you want on my desktop how do? Membership is free at my school?

  Hello

  You can have the creative cloud installed and signed in on two computers as long as you don't use it on one at a time. Download and install as you did on the first computer, sign in to your Adobe account on the Adobe using your Adobe ID website, download the desktop app from clouds, then download the software. Sign on a computer that should not be used: log in and log out of the desktop Adobe Creative Cloud application

  You can download the installer for Creative Cloud from here:
  Creative cloud help | Creative cloud desktop.

  After you install the creative Cloud desktop application, you will need to sign in with a login password and Adobe. Then you can install applications. This link provides more information and step by step instructions, if you need: CC help | Download, install, update or uninstall applications

• When I go to creative cloud, it remains in the loading part... I can't get into the FlashCC / AnimateCC... (Google Translate)

  When I go to creative cloud, it remains in the loading part...
  I can't get into the FlashCC / AnimateCC... (Google Translate)

  Restart your computer and try to install again or opening.

• When installing adobe creative cloud cc, encounters the error code: two hundred and thirteen.what can I do?

  When installing adobe creative cloud cc, encounters the error code: two hundred and thirteen.what can I do?

  I don't see a specific fix for this.

  go through these steps, download, installation or update of Adobe Creative Cloud applications error

• I'm currently developing apps on my creative cloud. My account has two subscriptions and I am trying to use one of them, but after that download the message of "no subscription found" apps will appear when you try to license. How can I access the apps? I

  I'm currently developing apps on my creative cloud. My account has two subscriptions and I am trying to use one of them, but after that download the message of "no subscription found" apps will appear when you try to license. How can I access the apps? I use a Mac

  Hello

  Please see connect and disconnect activate Cloud Creative applications

  Advanced solutions for connection with Adobe Creative Cloud and Creative Suite applications errors

  Concerning

• Hola, no me abre Adobe Creative Cloud desde el desktop y no puedo open photoshop. Someone can help me, thanks!

  Hola, no me abre Adobe Creative Cloud desde el desktop y no puedo open photoshop. Someone can help me, thanks!

  What is your operating system?

  did you use the vacuum cleaner?