Creative cloud let me download apps!

Cloud creation will allow me to download Photoshop but when I go to open it, it freezes and never opens. I never get an error code and it says that it has been installed properly...  When I go to download Lightroom it restarts creative cloud when I'm 98% done with the download and then give me the error code 5. I could download Adobe Bridge with no problem, but nothing else. I uninstalled and reinstalled creative cloud and run the tool for cleaning several times unsuccessfully. I even checked my firewall settings and approved and even tried directly connected to an Ethernet cable for my internet. Nothing has worked. I have a laptop Lenovo with 8.1 I 16.0 GB of Ram on it and have had no problems with other products to the Windows installation. If anyone can help, I'd appreciate it!

Hi Jessica,.

We want to know if your desktop creative cloud app is on and update to the latest version or not?

If not, please update form creative cloud app: Download Adobe Creative Cloud apps | CC free trial Adobe

If your creative cloud is updated, here's what you can do references:

You can also try creating a new admin user account and try to install the program here.

Waiting for your response.

Tags: Adobe

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