Creative cloud says I'm up-to-date, but I'm not!

Similar Questions

• Creative cloud shows InDesign is up-to-date, but it is not yet on my system

  Creative cloud shows InDesign is up-to-date, but it is not yet on my system. I need to reinstall but I 'can't. I tried to uninstall, but get the error message. I restarted, stop and started, I tried all that I know not the 'cleaner '. Why doe sCreative Cloud say it is updated when it is not yet on my system?

  Please use the cleanup tool to uninstall applications. For more information, see using the Adobe Creative Cloud cleaning tool to solve installation problems

  Hope this will help you.

  Concerning

  Hervé Khare

• Hello! I installed Adobe premiere pro and Creative Cloud show that the app is installed, but it is not on the computer. What should do?

  Hello! I installed Adobe premiere pro and Creative Cloud show that the app is installed, but it is not on the computer. What should do?

  You have a 64 bit system? If this isn't the case, it will not work.

• I have a photographic map of adobe. I just reinstalled my computer and adobe creative cloud. I logged into my account, but I do not see my plan of adobe. I never found any phone number for the service the customer. Can someone help me?

  Someone who knows how I can contact customer service

  Hello

  Please see:-Contact Customer Service

  Also make sure that you are connected with your ID.

• Why does say download error when I download creative cloud? It worked the other day, but when I came back on my laptop that I couldn't open my apps I had installed

  Why does say download error when I download creative cloud? It worked the other day, but when I came back on my laptop that I couldn't open my apps I had installed

  Hello

  Please see the links below for help:

  Using creative cloud | Download error in the applications tab of Creative Cloud Desktop Application

  Re: Creative Cloud "Download error" message

  Error in downloading, installing or updating Adobe Creative Cloud applications

  Hope this helps!

• I bought after effects cc a few hours ago, but now creative cloud say to me that I have to pay again

  Hi, I bought after effects cc a few hours ago, but now creative cloud say to me that I have to pay again. My question is how long it takes to download? Or what can I do now?

  Advanced solutions for connection with Adobe Creative Cloud and Creative Suite applications errors

  Mylenium

• A subscription to Illustrator today and have been charged. And yet my creative cloud says that I don't have a license for it?

  A subscription to Illustrator today and have been charged. And yet my creative cloud says that I don't have a license for it. When I go to manage my account online, under plans and products it tells me I have no product. Under the order history, I have no history of orders.

  That I am I doing wrong and how we install illustrator of the creative cloud?

  Joseph,

  You will have to ask Adobe, via a cat (simply click the still need help button immediately).

  Creative cloud support (all creative cloud customer service problems, chat open from 05:00 to 19: 00 PST on business days)

  http://helpx.Adobe.com/x-productkb/global/service-CCM.html

  or through Adobe phone Support (only CC2014/CC/CC 2015, see different working hours according to the country).

  http://helpx.Adobe.com/Adobe-Connect/Adobe-Connect-phone-numbers.html

• My purchase is that creative cloud is a ° 16034007400 at the date of renewal, there was problems with the credit card, but the tax has been paid in January. So far I can't use the program or any of its components without Adobe me any explanation on why I

  My the purchase is Creative Cloud is a ° 16034007400 at the date of renewal there are problems with the credit card, but the deposit was paid to January. Up to now I can not use the program or one of its components without Adobe me any explanation on why I can not use.
  Why not allow Use Adobe Creative Cloud?

  : Contact support from adobe for hourly pst by clicking here and, when available, click on "still need help," http://helpx.adobe.com/x-productkb/global/service-ccm.html

• Bug? Why creative cloud says I can upgrade to Acrobat DC, but not really?

  Creative cloud says I can upgrade to Acrobat DC.

  

  When I select update, I saw the following message:

  

  So, I select update again and receive the following:

  

  I followed the instructions and uninstalled my desktop version of Acrobat Pro XI.

  After uninstalling and rebooting, creative cloud no longer displays DC Acrobat as an update.

  He says that I can 'Try' Acrobat DC, then pay for it to keep. Seriously?

  It seems that Adobe attracted me with Acrobat DC for forcing me to uninstall the current version of office for a free trial of Acrobat DC. Please tell me it is a bug or I missed something here.

  I reinstalled Acrobat Pro XI and now Creative Cloud says I can upgrade to Acrobat DC even once.

  Can anyone tell me and others on the forum if this is a bug?

  you have a subscription that includes acrobat?

  If this isn't the case, you will need to reinstall your acrobat xi.

  Available downloadable Setup files:

  • Suites and programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard | CS3
  • Acrobat: DC | XI, X | Suite X | 9,8 | 9 standard
  • Premiere Elements: 14, 13, 12, 11, 10: 9, 8, 7
  • Photoshop Elements: 10, 12, 14, 11, 13. 9,8,7
  • Lightroom: 6| 5.7.1| 5 | 4 | 3 | 2.7 (win),2.7 (mac)
  • Captivate: 8 | 7 | 6 | 5
  • Contribute: CS5 | CS4, CS3

  Download and installation help links Adobe

  Help download and installation to Prodesigntools links can be found on the most linked pages.  They are essential; especially steps 1, 2 and 3.  If you click on a link that does not have these listed steps, open a second window by using the link to Lightroom 3 to see these "important Instructions".

  window using the Lightroom 3 link to see these "important Instructions".

• I currently own photoshop cc 2014 but creative cloud says it's only the free trial version and I still have to buy the full version

  I currently own photoshop cc 2014 but creative cloud says it's only the free trial version and I still have to buy the full version

  Check that your current account (and only the adobe, used in the next step id is good) by logging in here and check the status of your subscription, https://www.adobe.com/account.html

  then, if it's current, disconnect and then back to your client application using the adobe with the link above in cc id: http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html

• Creative cloud says that he's broken and says that I have to download and (re) install to fix it. I'm doing this, and he said that must be creative to be downloaded cloud and (re) installed. I do it it says the same thing. On and on. What's wrong?

  Creative cloud says that he's broken and says that I have to download and (re) install to fix it. I'm doing this, and he said that must be creative to be downloaded cloud and (re) installed. I do it it says the same thing. On and on. What's wrong? Any difficulty?

  See the link below:

  https://forums.Adobe.com/thread/1858669

• I ordered the creative cloud Sunday and received a number control but still cannot open any programs. When I check the status of my order online, he says that he can't find it. Is this normal after 3 days?

  I ordered the creative cloud Sunday and received a number control but still cannot open any programs. When I check the status of my order online, he says that he can't find it. Is this normal after 3 days? I tried to ask in a chat instead of the forum window, but no one answered and after 10 minutes, my screen restarted and closed window cat. It seems a bit frustrating not knowing what happened to my order and not being able to communicate with anyone. This habit with Adobe or are they just of technical problems this week?

  Your subscription to cloud appears on your account page?

  https://www.adobe.com/account.html for subscriptions on your page from Adobe

  This is an open forum, Adobe support... you need Adobe personnel to help

  Adobe contact information - http://helpx.adobe.com/contact.html

  -Select your product and what you need help with

  -Click on the blue box "still need help? Contact us. "

  -or by phone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html

• creation says cloud app photoshop is up to date, but I can't find it in the finder or applications

  any ideas? can I uninstall/reinstall from creative clouds?

  Hi Clairedays,

  Please refer to the article.

  http://helpx.Adobe.com/creative-cloud/KB/AAM-lists-removed-apps-date.html

  Thank you

• Desktop Adobe Creative cloud says "you have been disconnected, please sign in again to continue.

  I just got a subscription for 1 year at Creative cloud earlier today to work on my college class at home. When I try to log in I get the message "You have been disconnected" immediately after the signing. I downloaded the application on a Macbook Pro to see if I get the same result, but I logged without fault. I tried the IMSLibReplacer (http://helpx.adobe.com/creative-cloud/kb/unable-login-creative-cloud-248.html) a couple times, but nothing changes. I have attached a picture of the application. Any advice would help!

  Thank you!

  

  Follow the solution 2 here, http://helpx.adobe.com/creative-cloud/kb/aam-lists-removed-apps-date.html

• Update creative cloud says I am not connected to the internet it is rubbish

  Update creative cloud says it has updated, but when I try to update it says that I am not connected to the internet - it's rubbish. I'll try Photoshop CC for a year, but these error messages seem to point to a year of problems, so I'm not sure about the way ahead

  Hi ga16belvedere,

  Welcome to the community!

  You may need to check the firewall settings, if you are in a corporate environment, consult with the INFORMATICS team.

  Also, please follow the steps mentioned in http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html and see if that solves the problem.

  Thank you!

  Ankit