Creative cloud says that I have installed Premiere Pro, but the application is not found.
I bought creative cloud and the App LightRoom and Photoshop App appear fine, but Premier Pro is not found. It is said that it is installed.
But, the app does not appear on the app page or even if I pick up the computer.
I use Windows 10 and tried to uninstall and reinstall. Where is he? It is part of a different application?
If you see this situation on a 64-bit computer, you can consult this document: App shows up-to-date when it is not installed
Tags: Adobe
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This link might help: Panel Apps shows not pre-installed creative cloud applications
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Re: I have installed Premiere Pro, but cannot start the program.
I really want to know what is the problem as well, this happens to me also. All I want is to be able to use Premiere Pro, which is such a sin Adobe! I'm running on Windows 10 Home and my creative cloud tells me my Premiere Pro is up to date, but I can't click on it to open it, or find it anywhere in my applications OR my program files. WHY ADOBE? PLAY WHAT I PAID FOR MY PLAN JUST BECAUSE OF PREMIERE PRO AND NOW YOU'RE PULLING THIS BULL ON ME? * cries *.
Hi Marumi/Luisl21912491/Tulikas46356428,
I would ask you to check after the links and the requirements of your system.
- Premiere Pro system requirements for Mac OS and Windows
- Not all applications displayed by download | Adobe Creative Cloud desktop application
I hope this information would help, and we encourage you to update this discussion in the case where you need help with this.
For more information on the specifications of your hardware, you can post your question in Forum Hardware.
Thank you.
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See the link below:
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Joseph,
You will have to ask Adobe, via a cat (simply click the still need help button immediately).
Creative cloud support (all creative cloud customer service problems, chat open from 05:00 to 19: 00 PST on business days)
http://helpx.Adobe.com/x-productkb/global/service-CCM.html
or through Adobe phone Support (only CC2014/CC/CC 2015, see different working hours according to the country).
http://helpx.Adobe.com/Adobe-Connect/Adobe-Connect-phone-numbers.html
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You MUST have a 64-bit computer and operating system... What is your computer?
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MINIMUM for After Effects and Premiere Pro http://helpx.adobe.com/premiere-pro/system-requirements.html
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