Creative cloud updated the desktop app does not work but but also quit smoking. On Mac 10.9.5.

Downloaded update two days ago. Now the menu bar icon is grayed out. When you click on it there's only an icon of spinning. Quitting smoking is grayed out and help and Open Window do nothing. There is no way I can see to do a force quit.

I tried access to read/write setting for libraries and tried to uninstall, but I get an error message saying that the program to run on my computer applications, so it cannot be uninstalled.

Like I can't quit I don't know what to do.

Thank you

Launch the activity monitor and force them to leave Adobe all processes as Cloud Creative Core Sync, AAMupdater, Adobe Crash Demon... etc



Use the link below and run CC uninstaller and uninstall the Adobe Creative Cloud application:

Using creative cloud | Uninstall the creative cloud desktop application

Follow the procedure below:

N ° 1)

Click on the Finder and search options listed next to icon located Apple in the upper left of the screen and click on the "Go" menu button and select 'utilities '.

(Applications > Utiliites)

Look for a CC Adobe and Adobe Application Manager folder under utility window and trash both folders.

Step 2)

Trash Adobe Creative cloud from Applications Eh well.

Step 3)

(1) right-click on the icon in the Finder, then select the option "Go-ToFolder .

(2) you will get a text box, type in the following command and then press the 'return '. (Don't miss ~ symbol)

~/Library

(3) then navigate to Application Support > Adobe.

Open the Adobe folder and 2 trash files named AAMUpdater and OOBE.

Step 4)

(1) right-click on the icon in the Finder, then select 'Go - To' folder.

(2) you will get a text box, type in the following command and then press the 'return '.

/ Library

(3) then navigate to Application Support > Adobe.

Open file Adobe and trash 3 folders named AAMUpdater ,Adobe Application Manager and OOBE.

Step 5)

Click on the link below and download & run the cleaning of Adobe tool:

If necessary, select the option "Adobe Application Manager for Mac OS X 10.6" and click on ""clean Selected " ."

https://helpx.Adobe.com/content/help/en/Creative-Suite/KB/CS5-cleaner-tool-installation-PR oblems/_jcr_content/hand-Sea/accordion_container_1/accordion-nominal/accordion-point-1/agreement I on-item-par/procedure/proc_par/step_3/step_par/download/file.res/AdobeCreativeCloudCleane r Tool.zip

Step 6)

(1) if it please click on the icon of the Apple menu and select System Preferences, then click Network.

(2) choose the network that is currently connected to the internet can you Ethernet or Airport (Wireless).

(3) then click on the Advanced button, then click proxies.

(4) slot 'Select a Proxy Server to configure' uncheck all the boxes proxy, then uncheck 'use passive FTP Mode (PASV) ". "

(5) then click on the Apply Now button.

Step 7)

Click on the link below and download Creative Cloud Installer file and use them to install the creative Cloud Desktop application.

https://ccmdls.Adobe.com/AdobeProducts/KCCC/1/OSX10/CreativeCloudInstaller.dmg

Tags: Adobe

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