Creative desktop cloud application does not automatically download photoshop

Hello

I just started my 30-day trial, but I'm having trouble to download photoshop.

I have installed Office cloud creative and currently stuck on step 3 on this page:

https://helpx.Adobe.com/creative-cloud/help/download-install-trial.html

He said

"Your app starts to download. At the same time, the creative desktop application cloud will appear, and it will manage the rest of the installation. Check your progress in the status bar next to the name of the download application".

Photoshop doesn't have not downloaded automatically.

There is a "Try" button next to it.  So I clicked it.

He has not started the download.  The "Try" button remained a button "Try."

I'm on Mac OSX Yosemite 10.10.5 running.

Any help would be appreciated.

Thank you.

Thanks for all suggestions.

Restart the computer to correct the problem.

I have restarted my computer, restarted the application of CC desktop, clicked the button Try and photoshop download began.

I was able to install after that.

Thanks to you all.

Tags: Adobe

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