Creative sync cloud app. problem with the web application

Hello

I have some problems with the synchronization of files in the creative Cloud Files folder on my computer (I use a Mac) and the Creative Cloud Web App. practically the files I have on my computer folder do not appear on the web (and I can't create links of sharing for them) and vice versa. We have a team account and we can exchange files between us, but nothing appears on the web application. The problem applies to all members of the team.

There is a problem with the service or it could be a local problem?

Thank you

Florin

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@ursuss - what you see in the creative Cloud Files folder on your computer must match what you see on the site Active CC to https://assets.adobe.com/files.

Use the collector for the Adobe Log tool to https://helpx.adobe.com/creative-cloud/kb/cc-log-collector.html and newspapers as well as the explanation of the problem by e-mail at [email protected]. Please provide additional information indicated by Warner Harress in this Adobe forum post https://forums.adobe.com/message/8385752#8385752.

Tags: Adobe

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