Creative sync cloud app. problem with the web application


I have some problems with the synchronization of files in the creative Cloud Files folder on my computer (I use a Mac) and the Creative Cloud Web App. practically the files I have on my computer folder do not appear on the web (and I can't create links of sharing for them) and vice versa. We have a team account and we can exchange files between us, but nothing appears on the web application. The problem applies to all members of the team.

There is a problem with the service or it could be a local problem?

Thank you



@ursuss - what you see in the creative Cloud Files folder on your computer must match what you see on the site Active CC to

Use the collector for the Adobe Log tool to and newspapers as well as the explanation of the problem by e-mail at [email protected]. Please provide additional information indicated by Warner Harress in this Adobe forum post

Tags: Adobe

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