Cross domain authentication does not?

Hello community,

I ran into a problem with authentication and am confused if it's something that in our configuration, or if it is seen elsewhere as well?

Scenario:
1. a service account for installation used, who has access to read for the 3 areas in question. The account itself is one of the 3 areas (not sure if this is the origin of the question, but somehow in doubt).

2. a single tenant with 3 mounting identity, one for each region stores, all configured exactly the same way;

Question:

Users not in the same domain as the systems (which is also the same domain as the service account), cannot connect. There is no error thrown to the logon screen, after a moment of the authentication attempt, the user is with the login screen allowed out again. If I add accounts, which are not members of a handful of groups, they can identify.

According to the guidelines of VMware, the problem with no authentication is possible that if a user is a member of about 100 nested groups should be solved with update 1, we have applied as well.

Device name: VMware vCAC device
Version of the device: 6.0.1.0 build 1569764

Device name: identity of VMware Appliance
The unit version: 2.0.1.0 build 1545089

Thanks for any advice you may have.

Bij

Solved this problem by changing the configuration to use only the tenant default and thereby using Native AD authentication. I hope that it might help others who see similar problems.

Tags: VMware

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