CS3 Ext > CS6 "this serial number is not for a product calling." Please try another.

My serial No. agreed by Adobe during the purchase of the upgrade $199; now he does not accept the sftware upgrade. What/where should I go?

Contact support by phone / chat web site / web form.

Mylenium

Tags: Adobe

Similar Questions

  • Production Premium CS6 claims "this serial number is not for a product calling." Please try another. »

    Hello

    I reinstalled Windows not so long ago and wanted to reinstall Production Premium. I have my series here on the box, and when I get it it tells me "this serial number is not for a product calling it.» Please try another. ». The series is for Production Premium CS6, and I installed Production Premium CS6. I'm a bit confused to why it tells me that my series is of no use. If I log in on the website I also see my series listed there also, as "'Adobe Creative Suite Production Premium" version 6.0 "

    Thanks in advance for any help.


    David

    Contact personal Adobe via chat (may have to wait a week day):

    You connect the Adobe ID you used for your purchase, click on this link:

    Contact the customer service

    Click on the blue link.

  • I have CS5 Etended on my computer and when he went to day I got this error message: "this serial number is not for a product calling it" | CS6 cs5, CS5.5, ideas he original serial number since?

    I have CS5 Etended on my computer and when he went to day I got this error message: "this serial number is not for a product calling it" | CS6 cs5, CS5.5, ideas he original serial number since?

    Contact support by web chat or by phone. Serial number of questions can be supported on a forum.

    Mylenium

  • CS6 upgrade returns: "this serial number is not for a product calling it".

    I have CS5 and have used it for about 2 years. The serial number for CS5 it is registered to my adobe id.

    So I decided to move to CS6 today. I registered so that my ID adobe as well.

    When I open CS6 and enter my new serial number, it tells me:

    Serial number you provided is valid, but calling it a product was not found on this computer

    Which is strange because CS5 is currently installed and running on this computer

    So he then invites me to choose a previous product I own and enter the serial number for this. So I select CS5 and enter the serial number for my CS5 license.

    However, he then said: "this serial number is not for a product calling." Please try another. "

    But he said not may all in detail below. Why is know not valid?

    Can you help me?

    Thank you!

    I understand John.  It was a rare event as usually the previous version serial number should be accepted.  That's why I recommend you to contact directly our support team in case of series available in respect of the account numbers cannot be used successfully.

    By contacting our support team directly at the Customer Contact then the exact serial number CS5 can be watched and specific corrective measures can be taken.  For example, if the serial number of the Creative Suite 5 is for a volume license then is refused by a retail installer even if there may be a way to upgrade valid.

  • How can I download updates for CS5 Extended when I get the error message "this serial number is not for a product calling it"?

    How can I download updates for CS5 Extended when I get the error message "this serial number is not for a product calling it"?

    Updates are not related to series numbers, so you must have done something compared to try to use an upgrade rather than an update.  Adobe not revise older versions of their software to adapt to the latest hardware/devices.  They create/sell new versions of their software for it.  If you subscribe to the Cloud at some point you shouldn't have a problem with the software becomes obsolete.

  • This serial number is not for a product calling.  Please try another.

    It is an old NET, but I'll re - purpose it

    I am running the latest version of Win 10 (9.6.16)

    Have the full Adobe Creative Suite 3 Design Standard and to register. It works very well.

    Try to install the upgrade to Adobe Creative Suite 6 Master Collection.

    We performed this facility in the past on two workstations without problem. One in-office and one at home. We do not use them simultaneously. I recently reformatted my computer at home and added an SSD. Still, CS3 installed fine, but having trouble with the upgrade.

    Enter the serial number upgrade produces this message "serial number you provided is valid, but calling it a product was not found on this computer.

    error.PNG

    Another thread of the forum said that we should enter the key series for CS3 here. I have Adobe Standard CS3 Design and enter the key of CS3. I get this message. "Serial number is not for a product calling." Please try another. "

    error2.PNG

    What Miss me?

    Is it possible to register if I install as a trial first?

    Thank you

    Problem has been resolved by support cat.

    A code produced by the installation program challenge was given to a technician who then returned another code which allowed for the installation.

    The technician said:

    Because your CS3 serial number is Volume License serial number, that is the reason why you are not able to use it. So, on an exceptional basis, we can do this challenge code method. Volume license is the license key that can be used by several people, and at the office, school, etc. But your CS6 is the commercial version, which can be used by a single user.

    The process took about 5 minutes once the conversation has been started.

  • Hello, I have a license CS6 and when I go to install is said that serial number is not for a product calling. Please try another I double checked my number in my adobe account and that's okay. any help?

    Hello, I have a license CS6 and when I go to install is said that serial number is not for a product calling. Please try another I double checked my number in my adobe account and that's okay. any help?

    Your CS6 is a license upgrade.  When she asks eligible version waiting for you identify the previous version that you upgraded as proof that you are eligible to use the upgrade.

    Error "this serial number is not for a product calling it" | CS6, CS5.5, CS5

    http://helpx.Adobe.com/Creative-Suite/KB/error-serial-number-qualifying-product.html

  • I have a new computer and I am trying to download Photoshop but it said that my serial number is not for a product calling?

    I have a new computer and I am trying to download Photoshop but it said that my serial number is not for a product calling?

    Make sure that your account allows you to administer your computer.

    Uninstall (if this option)

    Use disk utility to check your volume and repair permissions.

    Run the cleanup tool to remove leftovers that can block the installation.  Use of the Adobe Creative Cloud cleaning tool to solve installation problems

    It might be a good idea to run a repair permissions in disk utility help

    Now reinstall.

  • "Serial number is not for a product calling." Please try another. "

    I purchased, downloaded, installed and used successfully

    ADOBE ACROBAT PRO XI

    Version (11.0.07)

    installed 12.02.14

    purchased 12.02.14

    Adobe Acrobat Pro of XI (Windows, English)

    I tried in vain to register 6 + times

    I get the message:

    The SN is not recognized (error = statement "serial number is not for a product calling.") Please try another)

    I have a total of about 5 sessions which is about an hour trying to solve a problem, navigate your Web site, get into endless cycles and have noticed there is no way to call a phone number to solve a problem.

    What is the new paradigm of Adobe?

    It seems to be an administrative problem with Adobe

    What is the solution?

    Please notify

    The message means that you have a license to upgrade. You just need to prove that you qualify by entering the serial number of the license of Acrobat 9 or X you have - which is the product of "qualified". It does not ask to enter the license key Acrobat XI once again, you've already done that.

  • I downoladed and tried to install CS6 on my computer after that machine has been upgraded to Windows 10.  I get a message that says "serial number is not for the product." The drop-down list does not contain CS6 Design and Web Premium.  What should I do

    I downloaded and tried to install CS6 on my computer after that machine has been upgraded to Windows 10.  I get a message that says "serial number is not for the product." The drop-down list does not contain CS6 Design and Web Premium.  What should I do to get loaded and enabled on my computer?

    That fall down, and the serial number you provide must identify the previous version that you upgraded because CS6 is an upgraded version in your case.

    Error "this serial number is not for a product calling it" | CS6, CS5.5, CS5

    http://helpx.Adobe.com/Creative-Suite/KB/error-serial-number-qualifying-product.html

  • Adobe Pro XI Mac - serial No. is not for a product calling

    You just bought Adobe XI Pro Mac. Finished downloading, but can not start, as Adobe XI Mac Pro version is not in the drop-down list of choices.  When to use only Adobe XI option in the drop-down list, get "this serial No. "is not a product calling." Can someone please help?  Thanks Andrew

    You have purchased a version upgrade. You should have purchased a full version.

    The version upgrade recognizes your upgrade serial number. It is now ask for a serial number from an earlier qualifying version to prove that you have the right to use the upgrade serial number.

    Thus, this drop-down list offers you the options X Acrobat or Acrobat 9 - because they are previous versions that can be upgraded to Acrobat XI.

    You must return the software to one that you bought to get the full version - or join the cloud and pay monthly fees.

    If you bought it from Adobe, see http://helpx.adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html

  • Serial number does not match any product calling?

    Hi all I bought Acrobat Pro xi yesterday but I'm having issues with the upgrade of my serial number. I have not used the program as it has not finished installing yet. I tried to call the hotline in Australia but 2 hours on hold waiting is enough for me.

    If anyone has any advice it would be greatly appreciated. long live Ryan

    You purchased an upgrade. When you do this you tell Adobe what previous version of Acrobat, you have, for example Acrobat X Pro. It comes from your 'product calling it '.

    So what it is you have to ask at this point, is not the new serial number that you just bought, but the old, to prove that you own the product calling.

    Be sure to keep the TWO serial numbers for always. I recommend that, when you check the download on CD/DVD, you write the TWO numbers on the disc (with an indication of who is which).

  • Adobe Acrobat Pro XI serial number for the previous version, not for a product calling?

    Upgrade to Adobe Acrobat XI Pro to Adobe Acrobat Pro DC.  Get a message saying "... no product qualifying was not found on this computer.  Then entered the serial number and indicates the serial number for the previous version is not for a product calling?  I tried to enter the serial number in the accounts of my Adobe page section, but it does not recognize either.  Can you please help?

    Hello

    Please see error: "this serial number is not for a product calling it" | CS6 cs5, CS5.5,

    You can also view product describing was not found on this computer?

    Hope that helps!

    Kind regards

    Sheena

  • not for a product calling?

    I get the msg "this serial number is not for a product calling it ' when I enter the serial number for my CS3 trying to upgrade to CS6

    Thanks - I finally put the hand on someone in technical support and they fixed the issue

  • I bought Adobe creative suite 5 master collection a few years ago. I got a new mac and I tried to install Photoshop. The serial number does not work (this serial number is not valid for adobe photoshop cs6 extended).

    Hello

    I bought Adobe creative suite 5 master collection a few years ago. I got a new mac and I tried to install Photoshop cs6.

    The serial number on the box no longer works (this serial number is not valid for adobe photoshop cs6 extended).

    I have the serial number with me if you're Adobe and contact.

    Thank you

    Susan

    Hi again,

    Concerning

    Rohit

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