CS6 again, the software is not available to decode

I use Encore CS6 to create a slideshow for a client. It has 488 photos she needs, transformed into a slideshow with the file names used as a caption on the images. It is easy to access by selecting all images, and then by clicking on the option of the use of subtitles, but when I go to try to burn the DVD it stops and gives me a message error "software used to decode this media is not present on your system.

Googling the error message gave me several hits, indicating that large image sizes will give this error, so I tried shrinking the largest without success. So today I went through all the 488 images (thank God for the batch!) to resize to 720 x 480 at 72 dpi. Even narrowed it down to these proportions I ALWAYS get the decoder error when you try to create the DVD.

Try smaller quantities of images also gave me the question.

I am at a loss to know how to get this project done for her and I am short on time. Advice?

The cause of this problem is still image files where the pixel size is too large.

http://helpx.Adobe.com/Encore/KB/error-software-used-decode-media.html

And in this example where it was not a question of image, the user has solved the problem of re-encoding of the problem file.

http://forums.Adobe.com/message/6004428#6004428

Create a new project yet. Import only ONE of your images that is 720 x 480 and it's RGB.

You get the error?

Tags: Encore

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