CS6 upgrade crashes when the installer unpacks download

Recently bought cs6 upgrade of cs5 for windows 7 online and was sent the link to download, which in itself is confusing because there are links to files at least 5 and I don't know which one to use and for what.

I have download (twice) the large with the extension z7 photoshop file and the much smaller photoshop.exe file. This happens to a fresh install on a new system. no other product Adobe have been installed

next to the free version of the reader. I have 55 GB of free space on the ssd drive that houses all the operating system files. I also have a standard sata drive with 935 GB free. I have all permissions on both. I run the exe with

"Run as administrator" checked. I tried living on both drives and tried to install the drive resident or the other disk all with the same results.

The error message after about 5% of unpacking of the download and then a quick jump to 98% is displayed (such as a 1/10th of a second or less, just long enough to read) and then the message

appears that States [this is a problem when extracting the files. Check the available space on your computer and write the destination folder]

I am logged in as admin. and having all the privileges on both drives.

I downloaded the file always thinking that somehow he has been altered somehow. more than a gigabyte I don't want to do any more I have on my connection is slow.

I'm lost as to the next step.

Have to do with it being an upgrade? I have installed first cs5? I suppose that if that was the case, the error message which would have suggested, and I guess

that I have not encountered this problem until he went to the step to install not only the unpacking of the stage of the compressed file.

I hope someone can help. I can answer any questions I can.

Thanks again for any help in advance.

Ron

Thanks for the info Jeff, have not taken the time to post what worked again because I just got the installation through this morning.

I was getting the correct version of windows, I bought from a vendor online who sent me the link that takes me to the Adobe Volume Licensing.

There are no instructions was just a list of files. Anyway after reading the compression utility reported broken files I did some research and found on the Adobe site.

the place where I could download software, since everything is now creative cloud. I found the link for photoshop cs6 and took a chance and downloaded.

It matched what I had downloaded from the link sent by e-mail. same name and same size of the file so this time when I clicked on setup it open

and unpacked all the files in a few minutes and I was off and running. So my assumption that the link points to a version that is corrupt seems to be true.

I note now that I have some problems after installation, indicating that the 32-bit version and 64-bit Microsoft C++ 2010 redist. version has not installed correctly

and some other questions like this. I got the program to register, but in all honesty, I'm not even sure if it still works because I have not yet tried to open it.

I downloaded the latest version of Microsoft and he tells me that it can not install because there is a newer version already installed.

Then the big hurdle disappeared, but the smaller still.

Oh and just in case where it helps here is the link that brings me to the designated downloads. I'm sure that you get to it because I had to connect to my accoount, but it will give you and idea

where to find the troubled file that should be checked.

Adobe licenses worldwide - error!

Thank you much for the help.

Ron

Tags: Adobe

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