Ctrl-alt-del does not not to connect even in windows xp safe mode

I use a laptop Toshiba with windows xp, when I turn on the computer and the logon window lights to use fingerprint recognition or press ctrl-alt-del to log on, we have not configured footprint so always supported the ctrl-alt-delete and then password screen lights up.  Now I can't before the logon window by pressing ctrl-alt-delete.  It doesn't do anything.  I tried in safe mode, but also need to log in safe mode and ctrl-alt-del does not work in SafeMode either.  Have tried pressing Ctrl-alt-delete twice and much more, still nothing.  Have you tried ctrl-shift-esc Ctrl-alt-del before and no luck.  Thank you!

Hello

I suggest you to start the computer by using the last known good configuration feature and check if it helps:

http://support.Microsoft.com/kb/307852

It will be useful.

Tags: Windows

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