CUCM alert while call is busy

Hi all.

Yesterday I faced problem:

Ringtone is played to IpPhone1 (from CUCM I guess) during the call refused by the customer.

Design

IpPhone - CUCM - SIPtrunk - redundant voice gateways - E1 PRI - PSTN - customer phone

On the bridge of voices:

Debug ISDN q931

I see the message "busy received" and canal is cleaned.

But even after channel compensation IPphone continue to receive the ringtone for about 30 seconds.

If the call is answered - no problem. Normal end of compensation and appeal.

If no channel available or all the ports are shutdown no rerouting through the redundant gateway occur.

I guess the voice gateway does not send a message important or waits for an event, but I can't firure for what. Maybe I missed something important in the config.

Configuration of voice GW is added.

Any help is greatly appreciated.

Hey oleg.

Add disc-pi-off voice call to your config.

HTH

Concerning

Carlo

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