Cursor freezes and the keyboard does not not when starting the computer.

Original title: I can not move the cursor. Why

After I log on the computer, the cursor is frozen and the keyboard is idle.

Hi Ron,

-Were there any changes made to the computer before the show?

I would suggest trying the following steps and check.

Method 1:

Step 1: Start the computer in safe mode and check.

Start your computer in safe mode
http://Windows.Microsoft.com/en-us/Windows7/start-your-computer-in-safe-mode

If the problem does not still in safe mode, then put the computer in a clean boot state and check.

Step 2: Configure the computer clean boot.

To help resolve the error message, you can start Windows Vista or Windows 7 by using a minimal set of drivers and startup programs. This type of boot is known as a "clean boot". A clean boot helps eliminate software conflicts.

How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7

http://support.Microsoft.com/kb/929135

Please note: After troubleshooting, be sure to start your computer in normal mode by following step 7.

Method 2: Run a virus scan to ensure that your computer is virus-free.

http://www.Microsoft.com/security/scanner/en-us/default.aspx

Security Scanner warning: there will be data loss through an analysis using the Microsoft safety scanner to eliminate viruses as appropriate.

Let us know the results.

Tags: Windows

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    ===========================================

    Refer to these discussions because many more excellent advice however don't forget to check your antivirus
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    Performance and Maintenance Tips
    http://social.answers.Microsoft.com/forums/en-us/w7performance/thread/19e5d6c3-BF07-49ac-a2fa-6718c988f125

    Explorer Windows stopped working
    http://social.answers.Microsoft.com/forums/en-us/w7performance/thread/6ab02526-5071-4DCC-895F-d90202bad8b3

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