custody of Microsoft silverlight crashing my ebay so do not allow me to enter password etc, im on pc, vista os... any help?

Can someone help me... only recently, for some unknown reason to me... microsoft silverlight came and stopped me enter my password on connection ebay... some highlights box cannot but totally freezes my page, cannot do a thing...

Did not find a virus... my used avast set to day or difficulty, either uninstall, then now have avg free to help me, who must say do not have everything

problems with about 8 years ive been using it...

I just don't understand? any who can shed some light please... I'm not good at calculating, taught me that I am not sure, lol...

much apprecaition in advance

Hello

Thanks for posting your question in the Microsoft Community.

I imagine the inconvenience that you are experiencing. I will certainly help the question of fixing.

To help you suggest several steps to solve the problem, I would appreciate if you could answer the following questions:

1. what web browser do you use?
2 is specific to a particular Web site or all Web sites?
3. you receive an error code or message?
4. have you made any recent hardware or exchange of software on your computer before the show?

If you use Internet Explorer, then please follow the methods and mark the question below:

Method 1:

Follow the steps in the link below.

Tips for solving problems when Internet Explorer hangs or stops working:
http://Windows.Microsoft.com/en-us/Windows-Vista/tips-for-solving-problems-with-Internet-Explorer

Warning: Reset the Internet Explorer settings can reset security settings or privacy settings that you have added to the list of Trusted Sites. Reset the Internet Explorer settings can also reset parental control settings. We recommend that you note these sites before you use the reset Internet Explorer settings.

Note: The data files that are infected must be cleaned only by removing the file completely, which means that there is a risk of data loss.

Method 2:

Follow the steps in the link below.

Can't access some Web sites in Internet Explorer:
http://support.Microsoft.com/kb/967897

Note: Reset the Internet Explorer settings can reset security settings or privacy settings that you have added to the list of Trusted Sites. Reset the Internet Explorer settings can also reset parental control settings. We recommend that you note these sites before you use the reset Internet Explorer settings.

Method 3:

Follow the steps in the link below.

How to clean a facility damaged Silverlight and then reinstall Silverlight:

http://support.Microsoft.com/kb/2608523

 

Warning: Important This section, method, or task contains steps that tell you how to modify the registry. However, serious problems can occur if you modify the registry incorrectly. Therefore, make sure that you proceed with caution. For added protection, back up the registry before you edit it. Then you can restore the registry if a problem occurs. For more information about how to back up the registry, click on the number below to view the article in the Microsoft Knowledge Base:

 

http://windows.microsoft.com/en-US/windows-vista/Back-up-the-registry.

Your response is very important for us to ensure a proper resolution. Please get back to us to help you accordingly.

Tags: Windows

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