Customer WRVS4400N wireless doesn't have internet access, unless first connected via a cable

Hi all

I recently bought a security WRVS4400N router and have a strange problem with it. I have set up as my main router and two computers (a desktop and a server) by using DHCP. Both work very well, internet is as quick as it should be, no problem.

However, when I set up the Wifi SSID (some security options I use, even with open/wpa/wpa2) and connect to my laptop. It is assigned an IP address and windows said that there is an internet connection. As soon as I try to do something good, I fell. Try to ping an external server, failure and dropped. Open IE, failure and dropped. I can't access my local server connected by wire to the router.

If I connect to the laptop via a cable to the router everything works, and he continues to work when I unplug it. So that means that right now, I walk on to the router and connect my laptop for 3 seconds before you unplug the unit and then use the wifi for a couple of hours with no problems. But as soon as I try to turn on my wireless Logitech SqueezeBox or the wireless printer, they fail and take my cell phone with it...

I have:

reset the router, used the two firmware 2.0.2.1 and 2.0.1.3 and did a factory reset.

Tried moving the router near the laptop, no difference.

Does anyone have an idea on what could be my problem?

/Thomas

If you have received if from NewEgg as a refurbished.  Call Cisco Technical Support and open a ticket for her. Mine is returned to them for the same kinds of questions.

Expect to be without it for a while, they told me within 24 hours of receipt, my replacedment would be sent.  They had for 3 days and counting... learned to love the tracking information.

Tags: Cisco Support

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