Customizations out-of-box Manager application to Service Manager

All,

I wonder if someone is attacked in a way to port on customizations so ideally placed in the request handler for vCloud Director to the Service Manager product.  Essentially, I don't want to reinvent the wheel.  The customizations in the product manager application out of the box are a good starting point, IMO, for a Service Manager Director vCloud implementation.  In addition, and before anyone asks, we went with the product Service Manager Manager to ask for the extra features, such as modifiable workflows.

I asked my SE and it came with nothing.  I tried also to port on the changes myself, a screen and the setting at the time, and I got the results mixed, coupled with an acute loss of my hair and the patience.

Help or direction is appreciated.

Thank you!

Hello

Your best option is to look into the VSM CP, a flavor of the Service Manager has been developed specifically around Cloud integration with vCloud Director and that includes some of the customizations apply to Manager.

You wondered about this product and if he doesn't come back with something, contact me.

Thank you-

Didier.

Tags: VMware

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