Cyan fails from one page to another on Officejet Pro K8600

I have an Officejet Pro K8600, installed on XP. A nearly full cyan stopped working in the middle of printing from one page to the other - tried all the patches.  No msg error - says all cartridges are full. Buy HP new cartridge, always did the same thing. I uninstalled and reinstalled this morning. First page of diagnostics showed labour cyan on the first block, broken on the second line. Then would not work again at all. Do I need a new print head? The health of the print head shows that both are OK. Thank you! Very frustrating. It's a good printer!

The Officejet Pro K8600 has ink cartridges that are separated from the print head Assembly.  The pipes of the unit ink cartridges in the front lower left of the printer internal for the print heads.  With this type of printing mechanism, a print quality problem, for example a missing color, usually resides in the printheads of the unit.

I'll try to run 3 levels of the print head cleaning utility in the part of the Toolbox of the software for this printer.  Thus, there is a document with steps to help solve a problem of print quality in the K8600.  The document can be accessed here.

Let me know how it goes.

Tags: HP Printers

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