CyberLink PowerDVD 12 read error

I have a computer laptop 15-g094sa HP with Windows 8.1 (64 bit) and for all of my day yesterday, I spent time trying to do my job of PowerDVD 12 .

Some time ago I wanted to watch a DVD, and when it came to the language selection screen and frozen just when I clicked "English". I opened the Task Manager and has completed the session, then tried to restart the DVD and it was always freezing there. I tried several times, but with it still does not, I just dropped.

Around a week later (yesterday), I wanted to watch a different DVD and after the opening scenes (for example my FRIENDS DVD he manages to pass the 'Warner Home Videos' opening), when it comes to go to the main menu of the DVD, it comes up with the box of "PowerDVD12.exe has stopped working" and a crash report of 'Cyberlink PowerDVD can't read disc. Code 0102 =':

I tried to replace the files in the folder Cyberlink of HP laptop to my sister, but I got it audio light, no display and the bar "minimize, maximize and close" is not.

I tried to do the system restore on the 7th, which would mean that I would get the original files, but not far enough to the date that it froze, but after that I got the message that he had failed as a result of my antivirus, I tried two more times with disable my antivirus and the two antivirus and firewall , but still, it did not work.

I uninstalled from the Control Paneland went to "Software and driver downloads HP for my PC. I downloaded the recent PowerDVD 12, he spent the FRIENDS menu screen, but played only 5 seconds of the disc before it gives me the error again.

I tried to install later versions of PowerDVD 12, but it did not work.

These are the versions (in purple) I tried to install:

Browsing the forums I tried the HP System Recovery to reinstall, it does not always work.

(I noticed that when you install PowerDVD, it asks to load/scan files from my computer, after pressing 'next', it loads the homepage of PowerDVD, and symbol loading for my files loading freezes for a bit, then the error message.)

So now, I'm completely stuck on what to do.

I tried with other discs to be sure, but just as FRIENDS, my DVD Twilight more than the opening credits, but never reached the main menu selection screen.

Help, please!

Thank you for your answer!

I managed to run through to repeat my previous steps, but dividing them with reboot and use is not the option scan videos, photos or music files for the media!

I uninstalled it again from the Control Panel, found that PowerDVD files still existed in the Program Files (x 86) folder, so I deleted them. After doing this, I restarted my laptop.

I went to HP Recovery Manager and re-installed Cyberlink PowerDVD 12, finished, I rebooted my laptop again.

Open PowerDVD, chose the option of choosing particular to analyze file destinations and click icon trash bin on all files (music, videos and photos) and inserted my Twilight drive and it worked!

It seems that my problem was the analysis of the media files maybe?

Thanks for you answer well and offering this option to me. I hope that if anyone has the same problem as me, they try two possible solutions

Tags: Notebooks

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