D7U83EA #ABU: my computer just reset itselfr

I have windows 8 and it was working fine one day but then the next it has reset, but I can still connect but I can't do anything with it, the default screen is there even if I changed some time ago and when I try to search for apps said no results found! Please help me to get my computer back and working again

Hello @Miamoore25,

Welcome to the HP Forums, I hope you enjoy your experience! To help you get the most out of the Forums of HP, I would like to draw your attention to the Guide of the Forums HP first time here? Learn how to publish and more.

I read your post on how your desktop automatically reset computer and that you are not able to search for apps on it more. I'd love to help you!

To fix this, I recommend you to return your system to a previous restore point before the problem occurred. This can be done by following the steps described in this document on using Microsoft System Restore (Windows 8).

If the problem persists, I suggest to perform a backup and restore of your operating system. This can be done by following the steps described in this resource on the backup of files (Windows 8), and more to perform a recovery of the HP (Windows 8) system. This should return your system to the factory settings.

If the problem persists, please call our technical support at the 800-474-6836. If you do not live in the United States / Canada region, please click the link below to get help from your region number.

http://WWW8.HP.com/us/en/contact-HP/WW-phone-assist.html

I hope this helps!

Concerning

Tags: HP Desktops

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