Damaged my iPhone 5.  Receipt of replacement and went through the steps of activation.  All transferred very well - I thought.  Now, the phone only works when connected to wifi.  Help!

Damaged my iPhone 5.  Make an insurance claim and received a replacement.  Has passed through the stages of restore/update / back.  Everything seemed to go well.  However, I can only send/receive texts or to use the phone when connected to wifi.  Saved settings and recontroler.  Nothing works.  Help!

Hello

I'm sorry to hear that you are not able to use your cell phone... Well well... like a cell phone.

I suspect the 'texts' you send and receive through iMessage, not your cellular service provider network. When you look at the top left of the screen, it does not say 'search' or does it see the connect to your provider's network?

Have you tried the steps If you cannot connect to a cellular or cell - data Apple Support Network?

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